In a CRM system, if the hypothetical retention rate is 1.0, then the s – McqOptions

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1.	In a CRM system, if the hypothetical retention rate is 1.0, then the survival rate at the end of the 3rd year is:
A.	0.0
B.	0.25
C.	1.0
D.	0.5
Answer» D. 0.5

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