MCQOPTIONS
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MCQOPTIONS
This section includes 606 Mcqs, each offering curated multiple-choice questions to sharpen your General Management knowledge and support exam preparation. Choose a topic below to get started.
| 201. |
Communication between HR manager and salesman is an example of: |
| A. | Horizontal communication |
| B. | Lateral communication |
| C. | Diagonal communication |
| D. | Vertical communication |
| Answer» D. Vertical communication | |
| 202. |
Which of the following combination is /are example/s of written communication? |
| A. | Letters and voicemail |
| B. | Reports and email |
| C. | Circulars and voicemail |
| D. | All the above. |
| Answer» C. Circulars and voicemail | |
| 203. |
Which of the following is/are barriers of listening? |
| A. | Sluggishness |
| B. | Premature evaluation |
| C. | External distractions |
| D. | All of these. |
| Answer» E. | |
| 204. |
Listening has been identified as one of the “seven habits of highly effective people”by : |
| A. | Lundsteen |
| B. | Stephen Covey |
| C. | Lee Iacocca |
| D. | Tom Peters |
| Answer» C. Lee Iacocca | |
| 205. |
The quality of a report is determined mainly by: |
| A. | The language of the report |
| B. | The visual aspects |
| C. | The length of the report |
| D. | The accuracy of the data |
| Answer» E. | |
| 206. |
In empathetic communication, we can: |
| A. | Probe |
| B. | Respond to the feelings |
| C. | Interpret |
| D. | advice |
| Answer» C. Interpret | |
| 207. |
____and testimonials are important because they express the opinion of others theapplicant’s suitability for a position. |
| A. | References. |
| B. | Qualification. |
| C. | Service certificate. |
| D. | Letters. |
| Answer» B. Qualification. | |
| 208. |
Wrong decoding means: |
| A. | Badly worded message |
| B. | Message sent to wrong receiver |
| C. | Interpreted meaning is different from intended message |
| D. | Message sent by wrong sender |
| Answer» D. Message sent by wrong sender | |
| 209. |
List of items to be discussed and decided in a meeting is called as ____ |
| A. | Resolution. |
| B. | Minutes. |
| C. | Invoice. |
| D. | Agenda |
| Answer» E. | |
| 210. |
------------ indicates the hierarchy of topics and their sequences. |
| A. | Appendix |
| B. | List of references |
| C. | Bibliography |
| D. | Table of contents |
| Answer» E. | |
| 211. |
Small cards that contain the important points of presentation is known as: |
| A. | Hand-outs |
| B. | Cue-cards |
| C. | Attention grabbers |
| D. | None of these |
| Answer» B. Cue-cards | |
| 212. |
Communication between HR manager and Finance manager is an example of: |
| A. | Downward communication |
| B. | Upward communication |
| C. | Diagonal communication |
| D. | Horizontal communication |
| Answer» E. | |
| 213. |
Which of the following combination is /are example/s of oral communication? |
| A. | Meetings, memos and presentations |
| B. | Meetings, memos and performance reviews |
| C. | Meetings, presentations and performance reviews |
| D. | All the above |
| Answer» D. All the above | |
| 214. |
The most basic type of listening is known as : |
| A. | Discriminative listening |
| B. | Comprehension listening |
| C. | Appreciative listening |
| D. | Evaluative listening |
| Answer» B. Comprehension listening | |
| 215. |
---------- presentations include talks, seminars, proposals, workshops, conferences,and meetings the presenter or presenters share their expertise, and information is exchanged. |
| A. | Informative |
| B. | Persuasive |
| C. | Image building |
| D. | Decision making |
| Answer» B. Persuasive | |
| 216. |
Posters fall under _______communication. |
| A. | Oral. |
| B. | Visual. |
| C. | Written. |
| D. | Spoken. |
| Answer» C. Written. | |
| 217. |
---------- refers to the amount of space that individuals naturally maintain betweeneach other. |
| A. | Chronemics |
| B. | Gestures |
| C. | Proxemics |
| D. | None of these. |
| Answer» D. None of these. | |
| 218. |
. ............... refers to mental disturbances |
| A. | Coherence |
| B. | Notion |
| C. | Distraction |
| D. | Psychological noise |
| Answer» D. Psychological noise | |
| 219. |
. ............. are usually the least formal method of written communication within the workplace and will usually include various notices or information relating to welfare and safety issues; |
| A. | Manuals |
| B. | Memos |
| C. | Letters |
| D. | Circulars |
| Answer» B. Memos | |
| 220. |
Physical Barriers to communication are ______ |
| A. | Time and distance. |
| B. | Interpretation of words. |
| C. | Denotations. |
| D. | Connotations. |
| Answer» B. Interpretation of words. | |
| 221. |
Communication meant for changing the attitude of others is known as------------ communication. |
| A. | Directive |
| B. | Mass |
| C. | Persuasive |
| D. | All the above. |
| Answer» D. All the above. | |
| 222. |
----------is a kind of written announcement that is distributed to a large number of people to convey any commercial or non-commercial message at minimum time, costs and efforts. |
| A. | Memo |
| B. | Notice |
| C. | Circular |
| D. | Publicity |
| Answer» D. Publicity | |
| 223. |
Arriving ahead of time for a meeting is an example of : |
| A. | Feedback |
| B. | body language |
| C. | Non-verbal communication |
| D. | Verbal communication |
| Answer» D. Verbal communication | |
| 224. |
In .................. form of communication, a subordinate is permitted to communicatewith the boss of his boss. |
| A. | Chain |
| B. | Circular |
| C. | Inverted V |
| D. | Wheel |
| Answer» D. Wheel | |
| 225. |
--------------- takes place when you listen to only those things that you want to hearor to those that you interested |
| A. | Discriminative listening |
| B. | Biased listening |
| C. | Selective Listening |
| D. | Appreciative listening |
| Answer» E. | |
| 226. |
The keys to write a successful resume are: |
| A. | Too long, verbose descriptions and over confident tone |
| B. | “You” attitude, focus on your audience and think about prospective employers need |
| C. | None of the above |
| D. | All of the above |
| Answer» C. None of the above | |
| 227. |
Grapevine communication is associated with _____communication. |
| A. | Formal |
| B. | Informal |
| C. | Horizontal |
| D. | Vertical. |
| Answer» C. Horizontal | |
| 228. |
. ..................... is the study of body physical movements. |
| A. | Kinesics |
| B. | Proxemics |
| C. | Time language |
| D. | Paralanguage |
| Answer» B. Proxemics | |
| 229. |
__________ is the process of exchanging messages between a seller and a customer. |
| A. | Organisational communication |
| B. | Business Communication |
| C. | Managerial communication |
| D. | Professional communication |
| Answer» C. Managerial communication | |
| 230. |
Communication with superiors involves: |
| A. | Directions |
| B. | Orders |
| C. | Complaints |
| D. | Instructions |
| Answer» D. Instructions | |
| 231. |
Diagonal communication is also known as: |
| A. | Cross ward communication |
| B. | Horizontal communication |
| C. | Vertical communication |
| D. | Any of the above |
| Answer» B. Horizontal communication | |
| 232. |
Transactional analysis (TA) was developed by: |
| A. | Elton Mayo |
| B. | Weber |
| C. | Maslow |
| D. | Eric Berne |
| Answer» E. | |
| 233. |
In ---------- form of communication, a subordinate is permitted tocommunicate with the boss of his boss. |
| A. | Wheel |
| B. | Chain |
| C. | Circular |
| D. | Inverted “V” |
| Answer» E. | |
| 234. |
Written communication doesn’t includes |
| A. | Reports |
| B. | Forms. |
| C. | Notice. |
| D. | None of these. |
| Answer» E. | |
| 235. |
Conciseness of message refers to: |
| A. | Crispness |
| B. | Comprehensiveness |
| C. | Specificity |
| D. | Brevity |
| Answer» E. | |
| 236. |
It involves how we say something in different pitch, tone and voice modulation suchas slow or fast. |
| A. | Kinesics |
| B. | Proxemics |
| C. | Time language |
| D. | Paralanguage |
| Answer» E. | |
| 237. |
A ----------- letter should be organized like sales letter |
| A. | Resume |
| B. | Curriculum vitae |
| C. | Application letter |
| D. | All the above |
| Answer» D. All the above | |
| 238. |
Curriculum vitae is known as- |
| A. | Personal profile |
| B. | Personal data sheet |
| C. | Qualification sheet |
| D. | All the above |
| Answer» E. | |
| 239. |
According to Richard Fitch, in communication process 90% belongs to ---------- |
| A. | Formal communication |
| B. | Non-verbal communication |
| C. | Informal communication |
| D. | Oral communication |
| Answer» C. Informal communication | |
| 240. |
An Agenda prepared in connection with ____ |
| A. | Meeting. |
| B. | Business tours. |
| C. | Exhibition. |
| D. | Personal notes. |
| Answer» B. Business tours. | |
| 241. |
------------ Means how our voice stress, pause, sigh etc.communicates. |
| A. | Paralanguage |
| B. | Body language |
| C. | Gestures |
| D. | Proxemics |
| Answer» B. Body language | |
| 242. |
. Which of the following is a basic part of report? |
| A. | Cover |
| B. | Recommendation |
| C. | Title page |
| D. | Glossary |
| Answer» C. Title page | |
| 243. |
The resume should be written before the job application letter because: |
| A. | The resume is seen first |
| B. | The resume helps to decide what to highlight in the letter |
| C. | The resume is more important than the letter |
| D. | Most employers do not read application letters |
| Answer» D. Most employers do not read application letters | |
| 244. |
.......is also referred to as critical/judgmental listening |
| A. | Discriminative listening |
| B. | Biased listening |
| C. | Evaluative listening |
| D. | Appreciative listening |
| Answer» D. Appreciative listening | |
| 245. |
A resume summarizes the following: |
| A. | Strengths and weaknesses |
| B. | Personality |
| C. | Education and experience |
| D. | Hobbies |
| Answer» D. Hobbies | |
| 246. |
The two broad areas of communication are: |
| A. | Oral and written communication |
| B. | Verbal and written communication |
| C. | Verbal and non-verbal communication |
| D. | Oral and non-verbal communication |
| Answer» D. Oral and non-verbal communication | |
| 247. |
. _____is a communication which contains the decision of the meeting. |
| A. | Amendment. |
| B. | Resolution. |
| C. | Debate. |
| D. | Minutes. |
| Answer» E. | |
| 248. |
Communication means ___information, feeling and thoughts, with others. |
| A. | To receive. |
| B. | Exchange of. |
| C. | Conveying. |
| D. | All the above. |
| Answer» C. Conveying. | |
| 249. |
According to Proxemics (space language), zones are classified into------- categories |
| A. | 3 |
| B. | 4 |
| C. | 5 |
| D. | 6 |
| Answer» C. 5 | |
| 250. |
Business Letters that please the receiver are called |
| A. | Good news letter |
| B. | Praising letter |
| C. | Routine letter |
| D. | All the above. |
| Answer» C. Routine letter | |