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This section includes 606 Mcqs, each offering curated multiple-choice questions to sharpen your General Management knowledge and support exam preparation. Choose a topic below to get started.
| 101. |
Information about its products is ____information. |
| A. | external. |
| B. | internal. |
| C. | planning. |
| D. | deciding. |
| Answer» C. planning. | |
| 102. |
A business letter serves as a record for ____-reference. |
| A. | past. |
| B. | present. |
| C. | future. |
| D. | both (2) & (3). |
| Answer» E. | |
| 103. |
____ is the essential aspect of communication |
| A. | enclosure. |
| B. | letter. |
| C. | telephone. |
| D. | feedback. |
| Answer» E. | |
| 104. |
Correctness implies____ |
| A. | giving correct facts. |
| B. | at an appropriate time. |
| C. | in a suitable. |
| D. | all the above. |
| Answer» E. | |
| 105. |
_____Communication is unsuitable for lengthy message. |
| A. | oral. |
| B. | written. |
| C. | vertical. |
| D. | audio visual. |
| Answer» B. written. | |
| 106. |
“Communication is something so simple and difficult that we can neverput it in simple words”- says___ |
| A. | t.s.matthews. |
| B. | peter.f.drucker. |
| C. | newman. |
| D. | james |
| Answer» B. peter.f.drucker. | |
| 107. |
Listening helps to make __effective. |
| A. | communication |
| B. | oral communication |
| C. | both a & b |
| D. | report |
| Answer» B. oral communication | |
| 108. |
Communication in an organization should ideally flow____ |
| A. | from top to bottom. |
| B. | from bottom to top. |
| C. | both ways. |
| D. | horizontally. |
| Answer» D. horizontally. | |
| 109. |
The official record of the proceeding of a meeting is known as ____ |
| A. | agenda. |
| B. | minutes. |
| C. | prospectus. |
| D. | report. |
| Answer» C. prospectus. | |
| 110. |
The participants of a board meeting are _____ |
| A. | member. |
| B. | directors. |
| C. | member and directors. |
| D. | outsiders |
| Answer» C. member and directors. | |
| 111. |
Minutes of resolutions is only resolutions ___ |
| A. | recorded. |
| B. | development. |
| C. | decision-making. |
| D. | authenticated. |
| Answer» B. development. | |
| 112. |
_____is a communication which contains the decision of the higherauthority of the organization. |
| A. | amendment. |
| B. | resolution. |
| C. | debate. |
| D. | minutes. |
| Answer» C. debate. | |
| 113. |
A report prepared in a prescribed form and presented according to anestablished procedure is ____report |
| A. | formal. |
| B. | informal. |
| C. | statutory. |
| D. | general. |
| Answer» B. informal. | |
| 114. |
____is done by drawing a list of the items of business to be transacted atthe meeting. |
| A. | minutes. |
| B. | resolution. |
| C. | invitation. |
| D. | agenda. |
| Answer» E. | |
| 115. |
____and testimonials are important because they express the opinion ofothers the applicant’s suitability for a position. |
| A. | references. |
| B. | qualification. |
| C. | service certificate. |
| D. | letters. |
| Answer» B. qualification. | |
| 116. |
Organization Theory is written by _____ |
| A. | william scott. |
| B. | newman & summer |
| C. | matthews. |
| D. | james. |
| Answer» B. newman & summer | |
| 117. |
A circular is a form of ____ |
| A. | oral communication. |
| B. | face-to-face communication. |
| C. | group communication. |
| D. | visual communication. |
| Answer» D. visual communication. | |
| 118. |
Dunning letters are also called ____ |
| A. | collection letters. |
| B. | letter of credit. |
| C. | compliant letters. |
| D. | suggestion letters. |
| Answer» B. letter of credit. | |
| 119. |
In................. speakers’ choice of words unintentionally communicatessomething more than what the actual words state. |
| A. | formal communication |
| B. | informal communication |
| C. | meta communication |
| D. | none of these |
| Answer» D. none of these | |
| 120. |
In ............. , the receiver holds preconceived notions, which shape theway a receiver decodes the sender's message. |
| A. | discriminative listening |
| B. | biased listening |
| C. | evaluative listening |
| D. | appreciative listening |
| Answer» C. evaluative listening | |
| 121. |
--------------- takes place when you listen to only those things that youwant to hear or to those that you interested |
| A. | discriminative listening |
| B. | biased listening |
| C. | selective listening |
| D. | appreciative listening |
| Answer» D. appreciative listening | |
| 122. |
In .................. form of communication, a subordinate is permitted tocommunicate with the boss of his boss. |
| A. | chain |
| B. | circular |
| C. | inverted v |
| D. | wheel |
| Answer» D. wheel | |
| 123. |
............ Involves how we arrange personal space and what we arrange in it |
| A. | kinesics |
| B. | proxemics |
| C. | time language |
| D. | paralanguage |
| Answer» C. time language | |
| 124. |
..................... is the study of body physical movements. |
| A. | kinesics |
| B. | proxemics |
| C. | time language |
| D. | paralanguage |
| Answer» B. proxemics | |
| 125. |
It involves how we say something in different pitch, tone and voicemodulation such as slow or fast. |
| A. | kinesics |
| B. | proxemics |
| C. | time language |
| D. | paralanguage |
| Answer» E. | |
| 126. |
................. are our body parts especially arms, legs, hands and headconvey meaning. |
| A. | gestures |
| B. | proxemics |
| C. | time language |
| D. | paralanguage |
| Answer» B. proxemics | |
| 127. |
Different components of the presentation that attract the attention ofaudience are: |
| A. | hand-outs |
| B. | cue-cards |
| C. | attention grabbers |
| D. | none of these |
| Answer» D. none of these | |
| 128. |
Materials distributed to the audience to supplement the contents of thepresentationis: |
| A. | hand-outs |
| B. | cue-cards |
| C. | attention grabbers |
| D. | none of these |
| Answer» B. cue-cards | |
| 129. |
Which of the following is / are multipurpose presentation? |
| A. | training |
| B. | political arena |
| C. | entertainment |
| D. | all the above |
| Answer» E. | |
| 130. |
Which of the following is /are not multipurpose presentation? |
| A. | informative |
| B. | entertainment |
| C. | training |
| D. | all of these |
| Answer» B. entertainment | |
| 131. |
Our purpose in a ------------ presentation is to convince your listeners toaccept your proposal |
| A. | informative |
| B. | persuasive |
| C. | image building |
| D. | multipurpose |
| Answer» C. image building | |
| 132. |
Our purpose in a ---------- presentation is to move your audience to takeyour suggested action. |
| A. | informative |
| B. | persuasive |
| C. | image building |
| D. | decision making |
| Answer» E. | |
| 133. |
We can define a presentation as an oral activity using visual electronic aids (such as LCD projectors) to discuss new ideas and information with aspecific audience in an impressive and convincing manner. |
| A. | group discussion |
| B. | presentation |
| C. | group interview |
| D. | all the above. |
| Answer» C. group interview | |
| 134. |
-------------- is a systematic oral exchange of information, views and opinions about a topic, issue, problem or situation among members of a groupwho share certain common objectives. |
| A. | presentation |
| B. | group discussion |
| C. | group interview |
| D. | all of these |
| Answer» E. | |
| 135. |
---------- presentations include talks, seminars, proposals, workshops, conferences, and meetings the presenter or presenters share their expertise,and information is exchanged. |
| A. | informative |
| B. | persuasive |
| C. | image building |
| D. | decision making |
| Answer» B. persuasive | |
| 136. |
A................ focuses on your skills and experience, rather than on yourchronological work history |
| A. | functional resume |
| B. | mini resume |
| C. | combination resume |
| D. | chronological resume |
| Answer» B. mini resume | |
| 137. |
A --------- starts by listing your work history, with the most recentposition listed first. |
| A. | functional resume |
| B. | mini resume |
| C. | combination resume |
| D. | chronological resume |
| Answer» E. | |
| 138. |
-------- are used by an organisation as a means of having written records of established practices such as instructions on how to undertake specifictasks and work policies. |
| A. | manuals |
| B. | memos |
| C. | letters |
| D. | all the above |
| Answer» B. memos | |
| 139. |
............. are usually the least formal method of written communication within the workplace and will usually include various notices or informationrelating to welfare and safety issues; |
| A. | manuals |
| B. | memos |
| C. | letters |
| D. | circulars |
| Answer» E. | |
| 140. |
A summary of your educational and academic backgrounds as well asteaching and research experience, publications, presentations, awards, honours and affiliations. |
| A. | resume |
| B. | curriculum vitae |
| C. | application letter |
| D. | hand-outs |
| Answer» C. application letter | |
| 141. |
------------ is an assigned communication for a purpose and for specificreceiver or reader. |
| A. | report |
| B. | memos |
| C. | letters |
| D. | circulars |
| Answer» B. memos | |
| 142. |
The purpose of a -------------- is to help the management identify thereasons underlying a situation that management already know. |
| A. | report |
| B. | memos |
| C. | letters |
| D. | circulars |
| Answer» B. memos | |
| 143. |
For analysing readability of a communication, ................. is calculated |
| A. | fischer’s index |
| B. | pachees index |
| C. | fog index |
| D. | any of the above |
| Answer» D. any of the above | |
| 144. |
Which of the following is not an element of front matters of businessreport? |
| A. | introduction |
| B. | cover letter |
| C. | acknowledgement |
| D. | table of contents |
| Answer» B. cover letter | |
| 145. |
Which of the following is not an element of back matters of businessreport? |
| A. | appendix |
| B. | list of references |
| C. | bibliography |
| D. | conclusion |
| Answer» E. | |
| 146. |
Which of the following is not a basic part of report? |
| A. | introduction |
| B. | discussion |
| C. | executive summery |
| D. | glossary |
| Answer» E. | |
| 147. |
Which of the following is a basic part of report? |
| A. | cover |
| B. | recommendation |
| C. | title page |
| D. | glossary |
| Answer» C. title page | |
| 148. |
A------------ includes rules for forming compound words, abbreviatingtechnical terms, and writing unusual or difficult words |
| A. | appendix |
| B. | list of references |
| C. | bibliography |
| D. | glossary |
| Answer» E. | |
| 149. |
Which of the following is an informative presentation? |
| A. | promoting a new service that your company is offering |
| B. | convincing customers to upgrade to a higher level of service |
| C. | demonstrating three successful sales techniques to new employees |
| D. | entertaining the audience to stroke the customers' egos |
| Answer» D. entertaining the audience to stroke the customers' egos | |
| 150. |
A presentation designed to entertain and validate the audience is a(n) |
| A. | persuasive presentation. |
| B. | informative presentation. |
| C. | oral presentation. |
| D. | goodwill presentation. |
| Answer» E. | |