Explore topic-wise MCQs in General Management.

This section includes 606 Mcqs, each offering curated multiple-choice questions to sharpen your General Management knowledge and support exam preparation. Choose a topic below to get started.

101.

Information about its products is ____information.

A. external.
B. internal.
C. planning.
D. deciding.
Answer» C. planning.
102.

A business letter serves as a record for ____-reference.

A. past.
B. present.
C. future.
D. both (2) & (3).
Answer» E.
103.

____ is the essential aspect of communication

A. enclosure.
B. letter.
C. telephone.
D. feedback.
Answer» E.
104.

Correctness implies____

A. giving correct facts.
B. at an appropriate time.
C. in a suitable.
D. all the above.
Answer» E.
105.

_____Communication is unsuitable for lengthy message.

A. oral.
B. written.
C. vertical.
D. audio visual.
Answer» B. written.
106.

“Communication is something so simple and difficult that we can neverput it in simple words”- says___

A. t.s.matthews.
B. peter.f.drucker.
C. newman.
D. james
Answer» B. peter.f.drucker.
107.

Listening helps to make __effective.

A. communication
B. oral communication
C. both a & b
D. report
Answer» B. oral communication
108.

Communication in an organization should ideally flow____

A. from top to bottom.
B. from bottom to top.
C. both ways.
D. horizontally.
Answer» D. horizontally.
109.

The official record of the proceeding of a meeting is known as ____

A. agenda.
B. minutes.
C. prospectus.
D. report.
Answer» C. prospectus.
110.

The participants of a board meeting are _____

A. member.
B. directors.
C. member and directors.
D. outsiders
Answer» C. member and directors.
111.

Minutes of resolutions is only resolutions ___

A. recorded.
B. development.
C. decision-making.
D. authenticated.
Answer» B. development.
112.

_____is a communication which contains the decision of the higherauthority of the organization.

A. amendment.
B. resolution.
C. debate.
D. minutes.
Answer» C. debate.
113.

A report prepared in a prescribed form and presented according to anestablished procedure is ____report

A. formal.
B. informal.
C. statutory.
D. general.
Answer» B. informal.
114.

____is done by drawing a list of the items of business to be transacted atthe meeting.

A. minutes.
B. resolution.
C. invitation.
D. agenda.
Answer» E.
115.

____and testimonials are important because they express the opinion ofothers the applicant’s suitability for a position.

A. references.
B. qualification.
C. service certificate.
D. letters.
Answer» B. qualification.
116.

Organization Theory is written by _____

A. william scott.
B. newman & summer
C. matthews.
D. james.
Answer» B. newman & summer
117.

A circular is a form of ____

A. oral communication.
B. face-to-face communication.
C. group communication.
D. visual communication.
Answer» D. visual communication.
118.

Dunning letters are also called ____

A. collection letters.
B. letter of credit.
C. compliant letters.
D. suggestion letters.
Answer» B. letter of credit.
119.

In................. speakers’ choice of words unintentionally communicatessomething more than what the actual words state.

A. formal communication
B. informal communication
C. meta communication
D. none of these
Answer» D. none of these
120.

In ............. , the receiver holds preconceived notions, which shape theway a receiver decodes the sender's message.

A. discriminative listening
B. biased listening
C. evaluative listening
D. appreciative listening
Answer» C. evaluative listening
121.

--------------- takes place when you listen to only those things that youwant to hear or to those that you interested

A. discriminative listening
B. biased listening
C. selective listening
D. appreciative listening
Answer» D. appreciative listening
122.

In .................. form of communication, a subordinate is permitted tocommunicate with the boss of his boss.

A. chain
B. circular
C. inverted v
D. wheel
Answer» D. wheel
123.

............ Involves how we arrange personal space and what we arrange in it

A. kinesics
B. proxemics
C. time language
D. paralanguage
Answer» C. time language
124.

..................... is the study of body physical movements.

A. kinesics
B. proxemics
C. time language
D. paralanguage
Answer» B. proxemics
125.

It involves how we say something in different pitch, tone and voicemodulation such as slow or fast.

A. kinesics
B. proxemics
C. time language
D. paralanguage
Answer» E.
126.

................. are our body parts especially arms, legs, hands and headconvey meaning.

A. gestures
B. proxemics
C. time language
D. paralanguage
Answer» B. proxemics
127.

Different components of the presentation that attract the attention ofaudience are:

A. hand-outs
B. cue-cards
C. attention grabbers
D. none of these
Answer» D. none of these
128.

Materials distributed to the audience to supplement the contents of thepresentationis:

A. hand-outs
B. cue-cards
C. attention grabbers
D. none of these
Answer» B. cue-cards
129.

Which of the following is / are multipurpose presentation?

A. training
B. political arena
C. entertainment
D. all the above
Answer» E.
130.

Which of the following is /are not multipurpose presentation?

A. informative
B. entertainment
C. training
D. all of these
Answer» B. entertainment
131.

Our purpose in a ------------ presentation is to convince your listeners toaccept your proposal

A. informative
B. persuasive
C. image building
D. multipurpose
Answer» C. image building
132.

Our purpose in a ---------- presentation is to move your audience to takeyour suggested action.

A. informative
B. persuasive
C. image building
D. decision making
Answer» E.
133.

We can define a presentation as an oral activity using visual electronic aids (such as LCD projectors) to discuss new ideas and information with aspecific audience in an impressive and convincing manner.

A. group discussion
B. presentation
C. group interview
D. all the above.
Answer» C. group interview
134.

-------------- is a systematic oral exchange of information, views and opinions about a topic, issue, problem or situation among members of a groupwho share certain common objectives.

A. presentation
B. group discussion
C. group interview
D. all of these
Answer» E.
135.

---------- presentations include talks, seminars, proposals, workshops, conferences, and meetings the presenter or presenters share their expertise,and information is exchanged.

A. informative
B. persuasive
C. image building
D. decision making
Answer» B. persuasive
136.

A................ focuses on your skills and experience, rather than on yourchronological work history

A. functional resume
B. mini resume
C. combination resume
D. chronological resume
Answer» B. mini resume
137.

A --------- starts by listing your work history, with the most recentposition listed first.

A. functional resume
B. mini resume
C. combination resume
D. chronological resume
Answer» E.
138.

-------- are used by an organisation as a means of having written records of established practices such as instructions on how to undertake specifictasks and work policies.

A. manuals
B. memos
C. letters
D. all the above
Answer» B. memos
139.

............. are usually the least formal method of written communication within the workplace and will usually include various notices or informationrelating to welfare and safety issues;

A. manuals
B. memos
C. letters
D. circulars
Answer» E.
140.

A summary of your educational and academic backgrounds as well asteaching and research experience, publications, presentations, awards, honours and affiliations.

A. resume
B. curriculum vitae
C. application letter
D. hand-outs
Answer» C. application letter
141.

------------ is an assigned communication for a purpose and for specificreceiver or reader.

A. report
B. memos
C. letters
D. circulars
Answer» B. memos
142.

The purpose of a -------------- is to help the management identify thereasons underlying a situation that management already know.

A. report
B. memos
C. letters
D. circulars
Answer» B. memos
143.

For analysing readability of a communication, ................. is calculated

A. fischer’s index
B. pachees index
C. fog index
D. any of the above
Answer» D. any of the above
144.

Which of the following is not an element of front matters of businessreport?

A. introduction
B. cover letter
C. acknowledgement
D. table of contents
Answer» B. cover letter
145.

Which of the following is not an element of back matters of businessreport?

A. appendix
B. list of references
C. bibliography
D. conclusion
Answer» E.
146.

Which of the following is not a basic part of report?

A. introduction
B. discussion
C. executive summery
D. glossary
Answer» E.
147.

Which of the following is a basic part of report?

A. cover
B. recommendation
C. title page
D. glossary
Answer» C. title page
148.

A------------ includes rules for forming compound words, abbreviatingtechnical terms, and writing unusual or difficult words

A. appendix
B. list of references
C. bibliography
D. glossary
Answer» E.
149.

Which of the following is an informative presentation?

A. promoting a new service that your company is offering
B. convincing customers to upgrade to a higher level of service
C. demonstrating three successful sales techniques to new employees
D. entertaining the audience to stroke the customers' egos
Answer» D. entertaining the audience to stroke the customers' egos
150.

A presentation designed to entertain and validate the audience is a(n)

A. persuasive presentation.
B. informative presentation.
C. oral presentation.
D. goodwill presentation.
Answer» E.