MCQOPTIONS
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MCQOPTIONS
This section includes 606 Mcqs, each offering curated multiple-choice questions to sharpen your General Management knowledge and support exam preparation. Choose a topic below to get started.
| 301. |
Which of the following is /are not 7Cs of presentation? |
| A. | Clarity |
| B. | Consideration |
| C. | Concreteness |
| D. | Collectiveness |
| Answer» E. | |
| 302. |
Audio Visual communication combines |
| A. | Auditory only. |
| B. | Visual only. |
| C. | Both auditory & visual. |
| D. | Written. |
| Answer» D. Written. | |
| 303. |
--------- Communication can be inward or outward: |
| A. | Vertical communication |
| B. | Horizontal communication |
| C. | Internal communication |
| D. | External communication |
| Answer» E. | |
| 304. |
Which of the following is not a compulsory part of a business letter? |
| A. | Salutation |
| B. | Close |
| C. | Attention line |
| D. | Body |
| Answer» C. Attention line | |
| 305. |
Lateral communication is between |
| A. | Superior and subordinate. |
| B. | Same cadre of personal. |
| C. | Subordinate and superior. |
| D. | Among all. |
| Answer» C. Subordinate and superior. | |
| 306. |
Communication is derived from a Latin word “Communis” which means |
| A. | Community |
| B. | Share |
| C. | Common |
| D. | Marxist |
| Answer» C. Common | |
| 307. |
Type of listening in which we learn to discern the difference in sounds. |
| A. | Discriminative listening |
| B. | Biased listening |
| C. | Evaluative listening |
| D. | Appreciative listening |
| Answer» B. Biased listening | |
| 308. |
. ------------ is an assigned communication for a purpose and for specificreceiver or reader. |
| A. | Report |
| B. | Memos |
| C. | Letters |
| D. | Circulars |
| Answer» B. Memos | |
| 309. |
A summary of your educational and academic backgrounds as well as teaching and research experience, publications, presentations, awards, honours and affiliations. |
| A. | Resume |
| B. | Curriculum vitae |
| C. | Application letter |
| D. | Hand-outs |
| Answer» C. Application letter | |
| 310. |
--- -----is exchange of messages between two persons such as conversation,dialogue, interview etc. |
| A. | Soliloquies |
| B. | Interpersonal communication |
| C. | Intrapersonal communication |
| D. | Mass communication. |
| Answer» C. Intrapersonal communication | |
| 311. |
Errors in language, grammar or visual representation of facts take away: |
| A. | Clarity |
| B. | Correctness |
| C. | Crispness |
| D. | Conciseness |
| Answer» C. Crispness | |
| 312. |
The number of key elements in the communication process is :MCQs-Business Communication |
| A. | Five |
| B. | Six |
| C. | Seven |
| D. | Four |
| Answer» B. Six | |
| 313. |
----------- is a person's belief about his' or her chances of successfullyaccomplishing a specific task. |
| A. | Self esteem |
| B. | Self perception |
| C. | Self concept |
| D. | Self Efficacy |
| Answer» E. | |
| 314. |
Informal communication is otherwise known as ______ communication. |
| A. | Grapevine. |
| B. | Lateral. |
| C. | Visual. |
| D. | Horizontal. |
| Answer» B. Lateral. | |
| 315. |
Which of the following is / are 7 Cs of presentation? |
| A. | Clarity |
| B. | Conciseness |
| C. | Candidness |
| D. | All the above |
| Answer» E. | |
| 316. |
An important function of -------- listening is to build a rapport with anotherperson |
| A. | Deep listening |
| B. | False listening |
| C. | Relationship listening |
| D. | None of these. |
| Answer» D. None of these. | |
| 317. |
The main objective of communication is: |
| A. | Information and persuasion. |
| B. | Skill and personality development. |
| C. | Control and management. |
| D. | Need. |
| Answer» B. Skill and personality development. | |
| 318. |
Placement of purchase order to supplier of material is ---------- communication. |
| A. | Vertical communication |
| B. | Horizontal communication |
| C. | Internal communication |
| D. | External communication |
| Answer» E. | |
| 319. |
All the following are principles of business letter writing, except: |
| A. | Consideration |
| B. | Correctness |
| C. | Conciseness |
| D. | Concurrency |
| Answer» E. | |
| 320. |
Readability is determined mainly by : |
| A. | Punctuation |
| B. | Length of words |
| C. | Active and passive voice |
| D. | Spelling |
| Answer» C. Active and passive voice | |
| 321. |
Consideration in a business letter means: |
| A. | Stressing the “me” attitude |
| B. | Using first person pronouns |
| C. | Stressing the “you” attitude |
| D. | Appealing to the sender’s interest |
| Answer» D. Appealing to the sender’s interest | |
| 322. |
Mental turbulence refers to: |
| A. | Inability to understand |
| B. | Confusion in the mind of receiver |
| C. | Confusion in the mind of sender |
| D. | Inability to speak |
| Answer» C. Confusion in the mind of sender | |
| 323. |
Communication is a ___________ |
| A. | one way process |
| B. | Two way process |
| C. | Three way process. |
| D. | four way process |
| Answer» C. Three way process. | |
| 324. |
Which of the following is/are business letters? |
| A. | Refusal letter |
| B. | Customer relation letter |
| C. | Order status letter |
| D. | All of these. |
| Answer» E. | |
| 325. |
In ............. , the receiver holds preconceived notions, which shape the way a receiverdecodes the sender's message. |
| A. | Discriminative listening |
| B. | Biased listening |
| C. | Evaluative listening |
| D. | Appreciative listening |
| Answer» C. Evaluative listening | |
| 326. |
A................ focuses on your skills and experience, rather than on your chronologicalwork history |
| A. | Functional resume |
| B. | Mini resume |
| C. | Combination resume |
| D. | Chronological resume |
| Answer» B. Mini resume | |
| 327. |
Which of the following is /are element of body of a business report? |
| A. | Glossary |
| B. | Cover letter |
| C. | Recommendation |
| D. | Executive summery |
| Answer» D. Executive summery | |
| 328. |
Goals help us to ________ |
| A. | ommunicate |
| B. | uccess |
| C. | ork |
| D. | otivate |
| Answer» B. uccess | |
| 329. |
A common fallacy about manager is that he must be |
| A. | oud |
| B. | lamboyant |
| C. | rinker |
| D. | ll of the above |
| Answer» E. | |
| 330. |
________ of the letter consists of main message. |
| A. | eading |
| B. | ody |
| C. | reeting |
| D. | losing |
| Answer» C. reeting | |
| 331. |
The trump card during __________ should be brought out at the crucial moment. |
| A. | nterview |
| B. | egotiation |
| C. | raining |
| D. | urchasing |
| Answer» C. raining | |
| 332. |
The whole concept of achieving success begins with how you __________ |
| A. | ehave |
| B. | hink |
| C. | ork |
| D. | ll of the above |
| Answer» E. | |
| 333. |
The foremost barrier to oral communication is |
| A. | nterestedness |
| B. | umility |
| C. | oncentration |
| D. | oor listening |
| Answer» E. | |
| 334. |
Oral communication is the interchange of _____________ between the sender and receiver. |
| A. | ritten messages |
| B. | erbal messages |
| C. | ues and clues |
| D. | igns and gestures |
| Answer» C. ues and clues | |
| 335. |
_____________barriers are caused due to the faulty physical conditions such as ringing telephone, poor listening, etc |
| A. | nterpersonal |
| B. | hysical |
| C. | echnological |
| D. | rganizational |
| Answer» C. echnological | |
| 336. |
_________barrier is related to the process of coding and decoding the message |
| A. | rganisational |
| B. | emantic |
| C. | echnological |
| D. | ndividual |
| Answer» C. echnological | |
| 337. |
If the employees do not abide by the norms of organisation, or violate the rules and regulations the employer will give_________ to employee |
| A. | arning |
| B. | uggestion |
| C. | ounselling |
| D. | dvice |
| Answer» B. uggestion | |
| 338. |
__________ is a particular type of order in which the subordinate is not only ordered to do a job but also given guidance on how to do it |
| A. | nstruction |
| B. | rocedural |
| C. | ersuasion |
| D. | dvice |
| Answer» B. rocedural | |
| 339. |
__________type of orders are issued if there are a number of operational specialties |
| A. | ritten |
| B. | eneral |
| C. | andatory |
| D. | rocedural |
| Answer» C. andatory | |
| 340. |
Internal information for MIS may come from any one of the following department. |
| A. | ustomers care department |
| B. | R department |
| C. | arketing department |
| D. | roduction department |
| Answer» B. R department | |
| 341. |
The information of MIS comes from the |
| A. | nternal source |
| B. | xternal source |
| C. | oth Internal and External sources |
| D. | one of the above |
| Answer» D. one of the above | |
| 342. |
_____________ include investigation of an issue or problem or Calculation of financial ratios of a company. |
| A. | ormal report |
| B. | nalytical Letter Reports |
| C. | cientific Reports |
| D. | nformational Letter Reports |
| Answer» C. cientific Reports | |
| 343. |
In claim letter the initial statement should contain |
| A. | ood news |
| B. | ad news |
| C. | ixed news |
| D. | mbiguous |
| Answer» B. ad news | |
| 344. |
MIS normally found in a manufacturing organization will not be suitable in the __________. |
| A. | ervice sector |
| B. | anking sector |
| C. | griculture sector |
| D. | one of the above |
| Answer» B. anking sector | |
| 345. |
Surveys, suggestion boxes, and employee newsletters are considered to be __________ types of communication. |
| A. | ownward |
| B. | pward |
| C. | rapevine |
| D. | ateral |
| Answer» C. rapevine | |
| 346. |
Which of the following is a communication issue facing today organizations? |
| A. | ow technology can best serve the organization |
| B. | elationships and their effects on organizations |
| C. | exual harassment in the workplace |
| D. | ll of the above |
| Answer» E. | |
| 347. |
Organizational communication includes |
| A. | nterviewing potential employees |
| B. | esolving conflicts |
| C. | resenting and selling ideas |
| D. | ll of the above |
| Answer» E. | |
| 348. |
What type of communication does a report to a customer from an employer is |
| A. | anager communication |
| B. | fficer communication |
| C. | dministrator communication |
| D. | fficial communication |
| Answer» E. | |
| 349. |
Which of the following is a good example of horizontal flow in an organization? |
| A. | hen employees give their supervisors reports listing their accomplishments during the last year |
| B. | hen the department heads of marketing and research get together for a meeting |
| C. | hen, at a party, the vice-president's secretary tells the husband of one of the employees about plans for layoffs |
| D. | hen a supervisor issues a statement to all subordinates explaining new travel policies |
| Answer» C. hen, at a party, the vice-president's secretary tells the husband of one of the employees about plans for layoffs | |
| 350. |
Three ways in which communication flows through formal organizational channels are called |
| A. | oose coupling, tight coupling, and uncoupling |
| B. | ositive flow, negative flow, and peripheral flow |
| C. | ownward flow, upward flow, and horizontal flow |
| D. | he grapevine, the gatekeeper, and the network |
| Answer» D. he grapevine, the gatekeeper, and the network | |