MCQOPTIONS
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MCQOPTIONS
This section includes 658 Mcqs, each offering curated multiple-choice questions to sharpen your General Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Which Japanese term refers to continuous improvement |
| A. | kaizen |
| B. | kanban |
| C. | seri |
| D. | seito |
| Answer» B. kanban | |
| 2. |
ISO emphasis on |
| A. | prevention |
| B. | inspection |
| C. | rejection |
| D. | all the above |
| Answer» B. inspection | |
| 3. |
…….. provides all relevant information needed by the managers at different levels fortaking correct decisions |
| A. | mbo |
| B. | mis |
| C. | dbms |
| D. | none |
| Answer» C. dbms | |
| 4. |
…….. is an internationally recognised Quality Management System |
| A. | iso9001 |
| B. | iso14001 |
| C. | iso 2014 |
| D. | none |
| Answer» B. iso14001 | |
| 5. |
……… is a workflow diagram to bring forth a clearer understanding of a process orseries of parallel processes |
| A. | fishbone diagram |
| B. | interrelation graph |
| C. | tree diagram |
| D. | process mapping |
| Answer» E. | |
| 6. |
Where was the TQM emerged? |
| A. | japan |
| B. | germany |
| C. | india |
| D. | america |
| Answer» B. germany | |
| 7. |
………. Is a management philosophy and methodology which was invented byMotorola. |
| A. | tqm |
| B. | tpm |
| C. | 6- sigma |
| D. | none |
| Answer» D. none | |
| 8. |
Tools of TQM …… |
| A. | process maps |
| B. | benchmarking |
| C. | force field analysis |
| D. | all the above |
| Answer» E. | |
| 9. |
Ethics is a system of ……..principles |
| A. | moral |
| B. | guiding |
| C. | value |
| D. | none |
| Answer» B. guiding | |
| 10. |
…………. Means a process of stimulating people to action to accomplish desired goals |
| A. | motivation |
| B. | leadership |
| C. | communication |
| D. | none of these |
| Answer» B. leadership | |
| 11. |
………… needs are need for survival |
| A. | safety |
| B. | esteem |
| C. | social |
| D. | physiological |
| Answer» E. | |
| 12. |
If duties and authority are shown in the organizational structure of the enterprise, then itis called |
| A. | informal delegation |
| B. | formal delegation |
| C. | written delegation |
| D. | none of these |
| Answer» C. written delegation | |
| 13. |
In ---------type of organization, workers receive instructions from various specialists. |
| A. | line |
| B. | functional |
| C. | informal |
| D. | none |
| Answer» C. informal | |
| 14. |
--------- is a statement of expected results expressed in quantitative terms for a period |
| A. | plan |
| B. | budget |
| C. | schedule |
| D. | none of these |
| Answer» C. schedule | |
| 15. |
The word Ethics is derived from Greek word…… |
| A. | ethios |
| B. | ethikos |
| C. | ethoes |
| D. | none |
| Answer» C. ethoes | |
| 16. |
What is meant by the phrase CSR? |
| A. | corporate social responsibility |
| B. | company social responsibility |
| C. | corporate society responsibility |
| D. | company society responsibility |
| Answer» B. company social responsibility | |
| 17. |
The four types of social responsibility include: |
| A. | legal, philanthropic, economic, and ethical |
| B. | ethical, moral, social, and economic |
| C. | philanthropic, justice, economic, and ethical |
| D. | legal, moral, ethical, and economic |
| Answer» B. ethical, moral, social, and economic | |
| 18. |
Which of the following statements best describes Corporate Social Responsibility? |
| A. | a corporation's requirement to make as much profit as possible. |
| B. | a corporation's obligation to society that goes beyond the requirements of the law and economics to take into account the social and environmental impact of its decisions. |
| C. | a corporation's obligation to consider the impact of its decisions on the environment. |
| D. | the duty of care a corporation has to its employees and customers. |
| Answer» C. a corporation's obligation to consider the impact of its decisions on the environment. | |
| 19. |
A(n) is a problem, situation, or opportunity requiring an individual, group, ororganization to choose among several actions that must be evaluated as right or wrong. |
| A. | crisis |
| B. | ethical issue |
| C. | indictment |
| D. | fraud |
| Answer» C. indictment | |
| 20. |
The moral case for CSR, i.e. that it is the right thing to do, is justified by which of thefollowing arguments? |
| A. | that the corporation is a creation of society and should therefore serve its needs. |
| B. | that the corporation is a legal creation and therefore cannot be a moral agent. |
| C. | large corporations do not have the power or resources to address society's problems. |
| D. | business decisions will have social and environmental consequences which will be addressed by governments. |
| Answer» B. that the corporation is a legal creation and therefore cannot be a moral agent. | |
| 21. |
Which of the following form part of the business case for CSR? |
| A. | better motivated staff reduce operating costs. |
| B. | increased brand value and reputation. |
| C. | the maintenance of the 'licence to operate'. |
| D. | all of the options given. |
| Answer» E. | |
| 22. |
The word moral is derived from the Latin word ……… |
| A. | moralis |
| B. | morilitic |
| C. | monatic |
| D. | none |
| Answer» B. morilitic | |
| 23. |
……..ethics is a study of human behaviour as a consequence of beliefs about what isright or wrong. |
| A. | normative |
| B. | meta |
| C. | applied |
| D. | moral |
| Answer» E. | |
| 24. |
…………………is primarily concerned with the relationship of business goals andtechniques to specifically human ends |
| A. | business ethics |
| B. | code of conduct |
| C. | all of these |
| D. | none |
| Answer» B. code of conduct | |
| 25. |
…………are the principles, which govern and guide business people to performbusiness functions |
| A. | business ethics |
| B. | code of conduct |
| C. | all of these |
| D. | none |
| Answer» B. code of conduct | |
| 26. |
The main purpose of business ethics is to? |
| A. | understanding ethical uncertainities |
| B. | principles and concepts |
| C. | application of practices |
| D. | all of the above |
| Answer» C. application of practices | |
| 27. |
In ………… style of leadership a manager centralizes decision making power inhimself |
| A. | autocratic |
| B. | participative |
| C. | free rein |
| D. | none of these |
| Answer» B. participative | |
| 28. |
……………… leader tries to make the subordinates to feel that they are actuallyparticipating in decision making even though he had already taken he decision. |
| A. | participative |
| B. | free rein |
| C. | manipulative autocrat |
| D. | none of these |
| Answer» D. none of these | |
| 29. |
Participative leadership is also referred as …………………. leadership |
| A. | democratic |
| B. | consultative |
| C. | ideographic |
| D. | all of these |
| Answer» E. | |
| 30. |
--------- is considered as the primary function of management? |
| A. | organizing |
| B. | planning |
| C. | staffing |
| D. | controlling |
| Answer» C. staffing | |
| 31. |
-------- is the process of selecting one best alternatives from different alternatives. |
| A. | planning |
| B. | organizing |
| C. | decision making |
| D. | forecasting |
| Answer» D. forecasting | |
| 32. |
-------- is a sequence of activities to be undertaken for implementing the policies andachieving the objectives of an enterprise. |
| A. | procedures |
| B. | programme |
| C. | rule |
| D. | plans |
| Answer» C. rule | |
| 33. |
Operational guides to action is known as |
| A. | policies |
| B. | procedures |
| C. | plan |
| D. | none of these |
| Answer» C. plan | |
| 34. |
-------- is an organizational structure which clearly defines duties, responsibilities, andauthority. |
| A. | formal |
| B. | informal |
| C. | natural |
| D. | none of these |
| Answer» B. informal | |
| 35. |
According to …………… approach, management is a logical process and it can beexpressed in terms of mathematical symbols and relationships. |
| A. | empirical |
| B. | management science |
| C. | contingency |
| D. | operational |
| Answer» C. contingency | |
| 36. |
……………is the art of knowing exactly what you want men to do and then seeing thathow they do it in the best and cheapest way. |
| A. | general management |
| B. | scientific management |
| C. | administration |
| D. | none |
| Answer» C. administration | |
| 37. |
……………….approach of management heavily concentrates on ‘People’ aspect ofmanagement. |
| A. | human relations |
| B. | system |
| C. | empirical |
| D. | management science |
| Answer» B. system | |
| 38. |
…………..is introduced to secure the benefits of division of labour or specialization atthe supervising level under scientific management |
| A. | operating management |
| B. | functional foremanship |
| C. | either a or b |
| D. | none |
| Answer» C. either a or b | |
| 39. |
The main objective of ……………..study is to determine and eliminate unnecessaryand wasteful movements |
| A. | work study |
| B. | time study |
| C. | motion study |
| D. | all of these |
| Answer» D. all of these | |
| 40. |
The author of the famous book “General and Industrial Management”is…………………… |
| A. | henry fayol |
| B. | f.w. taylor |
| C. | henry gantt |
| D. | none |
| Answer» B. f.w. taylor | |
| 41. |
Comparison between actual and standard performance is known as…… |
| A. | planning |
| B. | organising |
| C. | controlling |
| D. | none |
| Answer» D. none | |
| 42. |
CPM method of control was developed by |
| A. | due de meemoues co. |
| B. | de pont co. |
| C. | gast niksons chart |
| D. | none |
| Answer» C. gast niksons chart | |
| 43. |
Suggestions for improvements from an employee in the accounting department are anexample of….. |
| A. | upward communication |
| B. | horizontal communication |
| C. | downward communication |
| D. | none |
| Answer» B. horizontal communication | |
| 44. |
Standard costing is used to control the |
| A. | cost |
| B. | profit |
| C. | volume |
| D. | revenue |
| Answer» C. volume | |
| 45. |
To convert a message in to groups of words, symbols, gestures or sounds that presentideas or concepts is called……. |
| A. | encoding |
| B. | feedback |
| C. | noise |
| D. | none |
| Answer» B. feedback | |
| 46. |
………….suggests that each communication going up or coming down must flowthrough each position in the line of authority |
| A. | communication pattern |
| B. | horizontal communications |
| C. | scalar chain |
| D. | none of these |
| Answer» D. none of these | |
| 47. |
…………………..is that phase of business enterprise that concerns itself with theoverall determination of institutional objectives and the policies necessary to be followed in achieving those objectives. |
| A. | management |
| B. | administration |
| C. | both of these |
| D. | none |
| Answer» C. both of these | |
| 48. |
……….has defined the basic problem of managing as the art of “knowing exactly whatyou want men to do and then see that they do it in the best and cheapest way “ |
| A. | henry fayol |
| B. | f.w. taylor |
| C. | mary parker follet |
| D. | none of these |
| Answer» C. mary parker follet | |
| 49. |
According to functional foremanship, the speed boss, Inspector, foreman and gangboss are entrusted with the …………………aspect of work. |
| A. | planning |
| B. | organizing |
| C. | doing |
| D. | none of these |
| Answer» D. none of these | |
| 50. |
…………..is undertaken to find out the one best way of doing the thing |
| A. | job analysis |
| B. | merit rating |
| C. | job enrichment |
| D. | none |
| Answer» B. merit rating | |