MCQOPTIONS
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MCQOPTIONS
This section includes 606 Mcqs, each offering curated multiple-choice questions to sharpen your General Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
The number of key elements in the communication process is : |
| A. | five |
| B. | six |
| C. | seven |
| D. | four |
| Answer» D. four | |
| 2. |
Which of the following are examples of oral communication? |
| A. | meetings, memos and presentations |
| B. | meetings, memos and performance reviews |
| C. | meetings, presentations and performance reviews |
| D. | reports, presentations and performance reviews |
| Answer» D. reports, presentations and performance reviews | |
| 3. |
Which of the following are examples of written communication? |
| A. | letters and voicemail |
| B. | reports and email |
| C. | circulars and voicemail |
| D. | presentations and email |
| Answer» C. circulars and voicemail | |
| 4. |
All the following are external stakeholders of an organization, except: |
| A. | media |
| B. | government |
| C. | suppliers |
| D. | shareholders |
| Answer» E. | |
| 5. |
Listening has been identified as one of the “seven habits of highly effectivepeople” by : |
| A. | lundsteen |
| B. | stephen covey |
| C. | lee iacocca |
| D. | tom peters |
| Answer» C. lee iacocca | |
| 6. |
The most basic type of listening is known as: |
| A. | discriminative listening |
| B. | comprehension listening |
| C. | appreciative listening |
| D. | evaluative listening |
| Answer» B. comprehension listening | |
| 7. |
Another name for dialogic listening is: |
| A. | empathetic listening |
| B. | therapeutic listening |
| C. | relational listening |
| D. | active listening |
| Answer» D. active listening | |
| 8. |
One broad principle of general writing is : |
| A. | write to express, not to impress |
| B. | write to impress not to express |
| C. | tone |
| D. | emphasis and subordination |
| Answer» B. write to impress not to express | |
| 9. |
Readability is determined mainly by: |
| A. | punctuation |
| B. | length of words |
| C. | active and passive voice |
| D. | spelling |
| Answer» C. active and passive voice | |
| 10. |
Writing style can be improved through use of : |
| A. | jargon |
| B. | slang |
| C. | simple words |
| D. | metaphors |
| Answer» D. metaphors | |
| 11. |
All the following are advantages of oral communication, except : |
| A. | control over receiver’s attention |
| B. | immediate feedback |
| C. | personal quality |
| D. | conveying complex information |
| Answer» E. | |
| 12. |
Teleconferencing is not suitable for : |
| A. | meetings |
| B. | interviews |
| C. | problem solving |
| D. | keeping in touch with country offices |
| Answer» D. keeping in touch with country offices | |
| 13. |
One advantage of telephone communication is : |
| A. | good for problem solving |
| B. | permits use of some non-verbal cues |
| C. | conveying large amount of information |
| D. | keeping a permanent record |
| Answer» C. conveying large amount of information | |
| 14. |
Reading refers to which element of the communication process? |
| A. | encoding |
| B. | decoding |
| C. | message |
| D. | channel |
| Answer» C. message | |
| 15. |
Reading for information about what is happening within your organizationis called : |
| A. | reading for pleasure |
| B. | reading for personal interest |
| C. | reading for internal information |
| D. | professional reading |
| Answer» D. professional reading | |
| 16. |
Reading may be described by all the following, except: |
| A. | a passive process |
| B. | a skill |
| C. | an active process |
| D. | thinking under the stimulus of the printed page |
| Answer» B. a skill | |
| 17. |
The most challenging type of meeting is : |
| A. | task oriented meeting |
| B. | information sharing meeting |
| C. | progress meeting |
| D. | problem solving meeting |
| Answer» E. | |
| 18. |
All the following are characteristics of meetings, except: |
| A. | focused |
| B. | planned |
| C. | highly formal |
| D. | structured |
| Answer» D. structured | |
| 19. |
A meeting called to discuss arrangements for a specific event is called: |
| A. | progress meeting |
| B. | task oriented meeting |
| C. | decision making meeting |
| D. | information sharing meeting |
| Answer» C. decision making meeting | |
| 20. |
All the following types of information can be posted on the intranet,except: |
| A. | employee benefits |
| B. | declared holidays |
| C. | company policies |
| D. | performance appraisals |
| Answer» E. | |
| 21. |
One advantage of the intranet is : |
| A. | easy to develop and maintain |
| B. | easy to get started |
| C. | avoids information overload |
| D. | will be readily used by all employees |
| Answer» D. will be readily used by all employees | |
| 22. |
One disadvantage of the intranet is : |
| A. | large investment in time and money |
| B. | encourages grapevine |
| C. | is inferior to email |
| D. | not suited for small organizations |
| Answer» B. encourages grapevine | |
| 23. |
A press release is better known today as : |
| A. | public relations |
| B. | publicity |
| C. | news release |
| D. | advertising |
| Answer» D. advertising | |
| 24. |
Which of the following does not describe a report? |
| A. | orderly |
| B. | subjective |
| C. | helps decision making |
| D. | helps in problem solving |
| Answer» C. helps decision making | |
| 25. |
One advantage of a news release is : |
| A. | unpaid form of communication |
| B. | highly credible |
| C. | can appear in all media |
| D. | reaches more number of people |
| Answer» C. can appear in all media | |
| 26. |
The main purpose of a group discussion is to measure : |
| A. | knowledge |
| B. | personality |
| C. | group communication skills |
| D. | leadership skills |
| Answer» D. leadership skills | |
| 27. |
The term “cardiac orifice” is an example of: |
| A. | words with multiple meanings |
| B. | jargon |
| C. | highly specific language |
| D. | biased language |
| Answer» C. highly specific language | |
| 28. |
If you are the Advertising Manager of a company, your peers wouldinclude: |
| A. | market research manager |
| B. | vice president marketing |
| C. | marketing executive |
| D. | vice president sales |
| Answer» B. vice president marketing | |
| 29. |
The purpose of public relations is: |
| A. | to sell the company’s products |
| B. | to communicate with shareholders |
| C. | to project a favourable image of the company among various publics |
| D. | to communicate during a crisis |
| Answer» D. to communicate during a crisis | |
| 30. |
Passive listening means: |
| A. | hard work |
| B. | hearing the sound of words |
| C. | hearing the meaning of words |
| D. | processing the information |
| Answer» C. hearing the meaning of words | |
| 31. |
Which of the following is not an indication of active listening? |
| A. | egocentrism |
| B. | engaging in conversation with the speaker |
| C. | taking notes |
| D. | reconstructing the information |
| Answer» B. engaging in conversation with the speaker | |
| 32. |
The words “cognizant” and “aware” mean the same thing. Using “cognizant” instead of “aware” is an example of : |
| A. | simple word |
| B. | complex word |
| C. | jargon |
| D. | frequently misused word |
| Answer» C. jargon | |
| 33. |
Simple words should be used for all the following reasons, except: |
| A. | need less time and space |
| B. | allow reader to focus on the idea |
| C. | allow reader to get the intended message |
| D. | attract attention to the word itself |
| Answer» E. | |
| 34. |
An impromptu speech means: |
| A. | a prepared speech delivered without any supporting aids |
| B. | a speech delivered without any preparation |
| C. | a speech delivered while referring to notes |
| D. | a speech delivered by reading from notes |
| Answer» C. a speech delivered while referring to notes | |
| 35. |
Reading the lines of a written text means: |
| A. | gaining in-depth understanding |
| B. | superficial understanding of words |
| C. | understanding the intended meaning |
| D. | going beyond the intended meaning |
| Answer» C. understanding the intended meaning | |
| 36. |
“ A meeting without an agenda is like a ship without a destination.” Thismeans that the meeting : |
| A. | has no goal |
| B. | lacks leadership |
| C. | is inconclusive |
| D. | is disorganized |
| Answer» B. lacks leadership | |
| 37. |
A memo is known as an inter office memo because : |
| A. | it is used to communicate with peers |
| B. | it is used to communicate with superiors |
| C. | it is used to communicate with subordinates |
| D. | it is used to communicate between all levels in the organization |
| Answer» E. | |
| 38. |
An intranet differs from an extranet in the following way : |
| A. | intranet is a private website |
| B. | intranet is meant only for internal stakeholders |
| C. | intranet is more suitable for large organizations |
| D. | intranet is expensive to maintain |
| Answer» C. intranet is more suitable for large organizations | |
| 39. |
A news release is more credible than advertising because: |
| A. | it is carried free by the medium |
| B. | it announces a new development in the company |
| C. | it is accepted by the medium |
| D. | it is more interesting and newsworthy |
| Answer» D. it is more interesting and newsworthy | |
| 40. |
Objectivity in a business report means the following: |
| A. | use of active voice |
| B. | use of passive voice |
| C. | use of the first person pronoun |
| D. | emphasizing the doer of the action |
| Answer» C. use of the first person pronoun | |
| 41. |
“Communication is a process involving the selection, production and transmission of signs in such a way as to help a receiver perceive a meaning similar to that in the mind of the communicator.” This definition of communication was given by: |
| A. | newman and summer |
| B. | bellows, gilson and odirone |
| C. | berelson and steiner |
| D. | fotheringha |
| Answer» E. | |
| 42. |
The sender encodes the message which is decoded by the receiveraccording to the --------of what has been communicated. |
| A. | perception |
| B. | needs |
| C. | idea |
| D. | convenience |
| Answer» B. needs | |
| 43. |
................ must be encoded in message form, keeping the requirements ofaudience in mind. |
| A. | perception |
| B. | needs |
| C. | idea |
| D. | convenience |
| Answer» D. convenience | |
| 44. |
Message must be designed keeping the .............. of the audience in mind. |
| A. | perception |
| B. | needs |
| C. | idea |
| D. | convenience |
| Answer» C. idea | |
| 45. |
................. of the message is referred to as the objectives of the senderunderlying the words |
| A. | object |
| B. | intent |
| C. | idea |
| D. | data |
| Answer» C. idea | |
| 46. |
Inability to read the intent behind the message is.............. |
| A. | confusion |
| B. | dilemma |
| C. | bypassing |
| D. | distortion |
| Answer» D. distortion | |
| 47. |
Put concepts together before sending is------------ |
| A. | bypassing |
| B. | preparing |
| C. | encoding |
| D. | defining |
| Answer» D. defining | |
| 48. |
A set of logically and sequentially arranged utterances. |
| A. | coherence |
| B. | notion |
| C. | distraction |
| D. | message |
| Answer» B. notion | |
| 49. |
............... refers to mental disturbances |
| A. | coherence |
| B. | notion |
| C. | distraction |
| D. | psychological noise |
| Answer» E. | |
| 50. |
A perceptual zone, on the basis of which inferences are made or thoughtstructured, is called: |
| A. | distraction |
| B. | lack of language skill |
| C. | frame of reference |
| D. | bypassing |
| Answer» D. bypassing | |