MCQOPTIONS
Saved Bookmarks
MCQOPTIONS
This section includes 606 Mcqs, each offering curated multiple-choice questions to sharpen your General Management knowledge and support exam preparation. Choose a topic below to get started.
| 51. |
__________ is the process of exchanging messages between a sender and areceiver. |
| A. | channelling |
| B. | communication |
| C. | feedback |
| D. | listening |
| Answer» C. feedback | |
| 52. |
Listening, reading, speaking and writing are all types of |
| A. | communication skills. |
| B. | emotional barriers. |
| C. | evaluation techniques. |
| D. | nonverbal communication. |
| Answer» B. emotional barriers. | |
| 53. |
Email is a growing channel of communication. However, what percent ofemails received are misunderstood? |
| A. | 10% |
| B. | 25% |
| C. | 60% |
| D. | 85% |
| Answer» D. 85% | |
| 54. |
Organizations hiring hundreds of new employees every year must adopt amore ------- towards the recruiting process. |
| A. | systematic approach |
| B. | organizational approach |
| C. | direct approach |
| D. | indirect approach |
| Answer» B. organizational approach | |
| 55. |
Screening stage, --- stage and final stage are the three stages of interviewprocess. |
| A. | collection |
| B. | opportunity |
| C. | selection |
| D. | all of the above |
| Answer» D. all of the above | |
| 56. |
An effective oral presentation process follows _____ steps. |
| A. | 3 |
| B. | 4 |
| C. | 5 |
| D. | 6 |
| Answer» B. 4 | |
| 57. |
The main objective of communication is |
| A. | information and persuasion. |
| B. | skill and personality development. |
| C. | control and management. |
| D. | need. |
| Answer» B. skill and personality development. | |
| 58. |
______ channel of communication called the grapevine. |
| A. | formal. |
| B. | informal. |
| C. | horizontal. |
| D. | vertical. |
| Answer» C. horizontal. | |
| 59. |
Examples of oral communication____ |
| A. | letter. |
| B. | e-mail. |
| C. | telephone. |
| D. | fax |
| Answer» D. fax | |
| 60. |
How to make audio-visual communication effective? |
| A. | the pictures are colourful. |
| B. | clearly written. |
| C. | speak politely |
| D. | silent |
| Answer» B. clearly written. | |
| 61. |
Written communication includes |
| A. | reports & forms. |
| B. | interviews. |
| C. | film. |
| D. | speaking. |
| Answer» B. interviews. | |
| 62. |
Communication saves time in |
| A. | internal communication. |
| B. | interview. |
| C. | oral communication. |
| D. | schedule. |
| Answer» D. schedule. | |
| 63. |
The most important part of the letter is |
| A. | the heading. |
| B. | date |
| C. | body of the letter. |
| D. | post script. |
| Answer» D. post script. | |
| 64. |
Advantage of oral communication |
| A. | permanent record. |
| B. | legal document. |
| C. | save time. |
| D. | reaches slowly. |
| Answer» D. reaches slowly. | |
| 65. |
Normal salutation in chairman's speech will be |
| A. | ladies and gentlemen. |
| B. | dear sir. |
| C. | respected sir. |
| D. | madame. |
| Answer» B. dear sir. | |
| 66. |
Internal communication is a communication between |
| A. | banker and customer |
| B. | superiors and subordinate. |
| C. | salesman and buyer. |
| D. | insurance company and its customer. |
| Answer» C. salesman and buyer. | |
| 67. |
Envelopes containing transparent papers to show the address are called |
| A. | window envelops. |
| B. | easy envelop. |
| C. | address envelops. |
| D. | front envelop. |
| Answer» B. easy envelop. | |
| 68. |
Telephonic conversation is a |
| A. | verbal communication. |
| B. | non-verbal communication. |
| C. | visual communication. |
| D. | written. |
| Answer» B. non-verbal communication. | |
| 69. |
The communication cycle, the process of re translation of signals intoideas is called |
| A. | encoding. |
| B. | decoding. |
| C. | response. |
| D. | feedback. |
| Answer» C. response. | |
| 70. |
If each line in the inside address is started after leaving a small gap, it isknown as |
| A. | block form. |
| B. | correct form. |
| C. | indented form. |
| D. | address form. |
| Answer» D. address form. | |
| 71. |
The inside address should be written |
| A. | below the salutation |
| B. | above the heading. |
| C. | above the salutation. |
| D. | above the date. |
| Answer» D. above the date. | |
| 72. |
Reports from the subordinates to the superiors take the form of |
| A. | upward communication. |
| B. | downward communication. |
| C. | face-to-face communication. |
| D. | visual communication. |
| Answer» B. downward communication. | |
| 73. |
Pictures, slides, films fall under |
| A. | body languages. |
| B. | audio-visual communication. |
| C. | reporting. |
| D. | visual communication. |
| Answer» C. reporting. | |
| 74. |
Realizing the potential of the self is part of the |
| A. | communication development. |
| B. | language development. |
| C. | skill development. |
| D. | personality development. |
| Answer» E. | |
| 75. |
Salutation |
| A. | comes above inside address. |
| B. | begins at left hand margin of the letter. |
| C. | comes at the end of the letter. |
| D. | comes in body of the letter. |
| Answer» C. comes at the end of the letter. | |
| 76. |
A memo is an example for |
| A. | internal communication. |
| B. | external communication. |
| C. | lateral communication. |
| D. | written communication. |
| Answer» B. external communication. | |
| 77. |
Messieurs |
| A. | a french term meaning gentlemen |
| B. | used in singular. |
| C. | is a title like doctor |
| D. | many. |
| Answer» B. used in singular. | |
| 78. |
Gestures is an example for |
| A. | body language. |
| B. | grammar. |
| C. | speeches. |
| D. | written. |
| Answer» B. grammar. | |
| 79. |
Communication over telephone is an example for |
| A. | oral communication |
| B. | audio-visual communication. |
| C. | internal communication. |
| D. | written. |
| Answer» B. audio-visual communication. | |
| 80. |
Face-to-face communication is a ______ |
| A. | visual communication. |
| B. | direct conversation. |
| C. | oral communication |
| D. | written. |
| Answer» C. oral communication | |
| 81. |
All the media available can be broadly classified into _____groups. |
| A. | two. |
| B. | three. |
| C. | four. |
| D. | five |
| Answer» D. five | |
| 82. |
Information must be |
| A. | accurate, complete, clear. |
| B. | inaccurate, incomplete. |
| C. | irregular. |
| D. | clear. |
| Answer» B. inaccurate, incomplete. | |
| 83. |
Effective advice_____ |
| A. | is both man-oriented and work oriented. |
| B. | is given in the workers interest. |
| C. | promotes understandings. |
| D. | all the above. |
| Answer» E. | |
| 84. |
___ is the process of arriving at agreement through consultation. |
| A. | consensus. |
| B. | horizontal. |
| C. | vertical. |
| D. | meaning. |
| Answer» B. horizontal. | |
| 85. |
Audio-Visual communication is most suitable for mass___and mass_____ |
| A. | publicity & education. |
| B. | policies & political. |
| C. | save & store. |
| D. | publicity& policies. |
| Answer» B. policies & political. | |
| 86. |
_____ communication is the most popular means of transmitting message. |
| A. | written |
| B. | oral. |
| C. | visual. |
| D. | face-to-face. |
| Answer» C. visual. | |
| 87. |
On the _____ it is possible to get immediate feedback |
| A. | letter. |
| B. | telephone. |
| C. | e-mail. |
| D. | fax. |
| Answer» C. e-mail. | |
| 88. |
When Respected Sir is the salutation the appropriate complimentaryclause is ____ |
| A. | yours sincerely. |
| B. | yours faithfully. |
| C. | yours affectionately. |
| D. | yours lovingly. |
| Answer» B. yours faithfully. | |
| 89. |
Appropriate salutation for an application is ______ |
| A. | my dear sir. |
| B. | sir. |
| C. | dear sir. |
| D. | sir mr. x. |
| Answer» C. dear sir. | |
| 90. |
Margin to a letter is like _____ |
| A. | frame of a picture. |
| B. | evidence for the communication. |
| C. | engine to a machine |
| D. | boarder |
| Answer» B. evidence for the communication. | |
| 91. |
Conciseness means _______ |
| A. | brevity. |
| B. | courtesy. |
| C. | coherence. |
| D. | convincing. |
| Answer» C. coherence. | |
| 92. |
Date of the letter shall be placed in the ______hand corner of a letter. |
| A. | left. |
| B. | right. |
| C. | both (1 & 2). |
| D. | anywhere in a letter. |
| Answer» D. anywhere in a letter. | |
| 93. |
Verification of the performance of communication is associated with______ |
| A. | communication audit. |
| B. | communication training. |
| C. | communication feedback. |
| D. | communication process. |
| Answer» E. | |
| 94. |
A group discussion of a real life situation with in a training environment is ____ |
| A. | discussion. |
| B. | listening. |
| C. | case study meth |
| Answer» B. listening. | |
| 95. |
Bad Listeners will make ______communication |
| A. | good. |
| B. | bad. |
| C. | excellent. |
| D. | rather favourable. |
| Answer» C. excellent. | |
| 96. |
One of the major drawbacks of the grapevine is that it may spread____news which may sometimes prove harmful even to the employees. |
| A. | baseless. |
| B. | good. |
| C. | urgent. |
| D. | secret |
| Answer» E. | |
| 97. |
Post script appears in a letter___ |
| A. | in the beginning. |
| B. | in the middle. |
| C. | at the end |
| Answer» D. | |
| 98. |
The possibility of misunderstanding at any step _____ |
| A. | brain drain. |
| B. | output. |
| C. | channel. |
| D. | medium. |
| Answer» B. output. | |
| 99. |
------- is the Sources of information |
| A. | old files. |
| B. | observation. |
| C. | meeting. |
| D. | all the above. |
| Answer» E. | |
| 100. |
The information the receiver gets is called ____ |
| A. | message. |
| B. | output. |
| C. | input. |
| D. | source. |
| Answer» B. output. | |