

MCQOPTIONS
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1. |
Ramesh called customer care to complain about his defective printer. The customer care tells him that it takes 2 months to repair the kind of defect Ramesh is facing with the printer. Which dimension of product quality is poorly reflected here? |
A. | Features |
B. | Aesthetics |
C. | Reputation |
D. | Serviceability |
Answer» E. | |