Explore topic-wise MCQs in Total Quality Management.

This section includes 8 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.

1.

Performance appraisal in an organization is a basis for promotion, transfer or demotion.

A. True
B. False
Answer» B. False
Discussion
2.

Measuring actual performance and comparing actual performance with standards is one of the techniques of performance appraisal in an organization.

A. True
B. False
Answer» B. False
Discussion
3.

Which of the following is not a subjective performance appraisal factor?

A. Attitude
B. Behavior
C. Amount of work
D. Friendliness
Answer» D. Friendliness
Discussion
4.

Which of the following is not a physical or objective performance appraisal factor?

A. Attendance
B. Amount of work
C. Efficiency
D. Friendliness
Answer» E.
Discussion
5.

Which of the following is not a performance appraisal factor?

A. Attendance
B. Attitude
C. Quality of work
D. Number of social media handles
Answer» E.
Discussion
6.

Which of the following is not an advantage of the performance appraisal system?

A. Managers can assign the right job to the right employee based on his/her skills
B. Employees can assess their performance
C. Employees can compare their performance with fellow colleagues
D. Employees feel demotivated after assessing their performance
Answer» E.
Discussion
7.

Performance Appraisal is also known as _________ or __________

A. Performance review, Annual review
B. Performance review, Loss review
C. Loss review, Annual review
D. Discount review, Loss review
Answer» B. Performance review, Loss review
Discussion
8.

The systematic process of assessing an employee’s job performance is known as _________

A. Performance Criteria
B. Performance Appraisal
C. Bonus
D. Discount
Answer» C. Bonus
Discussion