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This section includes 1437 Mcqs, each offering curated multiple-choice questions to sharpen your General Management knowledge and support exam preparation. Choose a topic below to get started.
| 1151. |
The company and brand positioning must be stated in |
| A. | differentiation |
| B. | competitive edge statement |
| C. | positioning statement |
| D. | points of similarities |
| Answer» D. points of similarities | |
| 1152. |
The kind of strategy which is used by the company to achieve advertising objectives is classified as |
| A. | advertising strategy |
| B. | advertising objective |
| C. | advertising messages |
| D. | advertising budget |
| Answer» B. advertising objective | |
| 1153. |
The person's own living or interacting and acting pattern is classified |
| A. | lifestyle |
| B. | personality and self-concept |
| C. | social class |
| D. | None of the above |
| Answer» B. personality and self-concept | |
| 1154. |
The tendency to which results of innovation are communicated to others is classified as |
| A. | relative advantage |
| B. | divisibility |
| C. | communicability |
| D. | compatibility |
| Answer» D. compatibility | |
| 1155. |
The researcher finds 'what people thinks' with the help of |
| A. | open ended question |
| B. | close ended question |
| C. | Both a and b |
| D. | none of above |
| Answer» B. close ended question | |
| 1156. |
The division of market as 'baby boomers', 'Generation X' and 'Generation Y' is example of |
| A. | geographic segmentation |
| B. | demographic segmentation |
| C. | psychographic segmentation |
| D. | behavioral segmentation |
| Answer» C. psychographic segmentation | |
| 1157. |
The market segmentation on the basis of continents such as North America, Middle East and Western Europe is example of |
| A. | geographic segmentation |
| B. | demographic segmentation |
| C. | psychographic segmentation |
| D. | behavioral segmentation |
| Answer» B. demographic segmentation | |
| 1158. |
Swedish furniture giant IKEA targets middle class segment at global scale is an example of |
| A. | intermarket segmentation |
| B. | intramarket segmentation |
| C. | income segmentation |
| D. | psychographic segmentation |
| Answer» B. intramarket segmentation | |
| 1159. |
Market offerings are offered to |
| A. | Create a need or want |
| B. | Satisfy a need or want |
| C. | Both a and b |
| D. | None of above |
| Answer» C. Both a and b | |
| 1160. |
Segmentation of international markets on the basis of stability of governments is included in |
| A. | geographic location |
| B. | cultural factors |
| C. | economic factors |
| D. | political and legal factors |
| Answer» E. | |
| 1161. |
In 'stages of adoption process', the customer decides to become regular user in |
| A. | awareness stage |
| B. | interest stage |
| C. | evaluation stage |
| D. | adoption |
| Answer» E. | |
| 1162. |
The Company wants to nurture, retain and grow its customer of the customer group called |
| A. | True friend |
| B. | Barnacles |
| C. | Butterflies |
| D. | Strangers |
| Answer» B. Barnacles | |
| 1163. |
The market segments must be |
| A. | attainable |
| B. | measureable |
| C. | accessible |
| D. | all of above |
| Answer» E. | |
| 1164. |
The segmentation done on the basis of regions or areas to live such as urban, suburban and rural areas is an example of |
| A. | geographic segmentation |
| B. | demographic segmentation |
| C. | psychographic segmentation |
| D. | behavioral segmentation |
| Answer» B. demographic segmentation | |
| 1165. |
The customers of smaller banks are considered as example of |
| A. | True friend |
| B. | Strangers |
| C. | Barnacles |
| D. | Butterflies |
| Answer» D. Butterflies | |
| 1166. |
The Market consists of |
| A. | Potential buyers |
| B. | Actual buyers |
| C. | Both a and b |
| D. | None of the above |
| Answer» D. None of the above | |
| 1167. |
The 'undifferentiated marketing' is also called as |
| A. | mass marketing |
| B. | segmented marketing |
| C. | concentrated marketing |
| D. | micromarketing |
| Answer» B. segmented marketing | |
| 1168. |
The social class group which earns through exceptional ability is best classified as |
| A. | upper middles |
| B. | working class |
| C. | lower uppers |
| D. | upper uppers |
| Answer» D. upper uppers | |
| 1169. |
The adopter group 'laggards' are |
| A. | deliberate |
| B. | guided by respect |
| C. | skeptical |
| D. | tradition bound |
| Answer» E. | |
| 1170. |
The stages such as awareness stage, conviction stage, liking stage, preference stage and actual purchase stage are all stages of the process called |
| A. | channeling stages |
| B. | buyer readiness stage |
| C. | channel designing stages |
| D. | strategic stages |
| Answer» C. channel designing stages | |
| 1171. |
The highly involved consumer buying behavior while perceiving significant differences between brands is called |
| A. | complex buoying behavior |
| B. | variety seeking buying behavior |
| C. | dissonance reducing buying behavior |
| D. | habitual buying behavior |
| Answer» B. variety seeking buying behavior | |
| 1172. |
When the new developed product concept is tested, the next immediate step is to |
| A. | develop market strategy |
| B. | develop a testing technique |
| C. | develop intermediaries |
| D. | develop logistic network |
| Answer» B. develop a testing technique | |
| 1173. |
The procedure in marketing which consists of enlisting opinion leaders as "brand ambassadors" is called |
| A. | Leading marketing |
| B. | buzz marketing |
| C. | online marketing |
| D. | none of the above |
| Answer» C. online marketing | |
| 1174. |
If customer's expectations and products performance matches, the customer is |
| A. | satisfied |
| B. | dissatisfied |
| C. | delighted |
| D. | none of above |
| Answer» B. dissatisfied | |
| 1175. |
The Company whose strategies are in accordance to strategy of other competitive firms in industry is classified as |
| A. | profit centered company |
| B. | market centered company |
| C. | competitor centered company |
| D. | customer centered company |
| Answer» D. customer centered company | |
| 1176. |
Considering competitive positions, the firm other than market leader who is fighting hard in its industry to increase market share is classified as |
| A. | market follower |
| B. | market niche |
| C. | market challenger |
| D. | market leader |
| Answer» D. market leader | |
| 1177. |
The international markets can be segmented on the basis of factors such as |
| A. | geographic location |
| B. | cultural factors |
| C. | economic factors |
| D. | all of above |
| Answer» E. | |
| 1178. |
The analysis conducted to examine benefits that are seek by customers and how customers value offers of competitors is classified as |
| A. | customer value analysis |
| B. | corporate image analysis |
| C. | strategic behavior analysis |
| D. | benchmarking |
| Answer» B. corporate image analysis | |
| 1179. |
The primary data which is gathered by observing relevant actions and people is called |
| A. | experimental research |
| B. | ethnographic research |
| C. | observational research |
| D. | survey research |
| Answer» D. survey research | |
| 1180. |
Perception of Performance- Expectation gives us~! |
| A. | Customer motivation |
| B. | Customer service |
| C. | Customer satisfaction |
| D. | Customer performance |
| Answer» D. Customer performance | |
| 1181. |
The primary purpose of marketing activities is to facilitate and encourage exchange transactions with potential customers.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» B. FALSE | |
| 1182. |
Red Cross blood donations are considered to be specialty products and, therefore, have a specialty offer to the consumer.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» C. | |
| 1183. |
A dissonance-reducing buying behavior is designed to probe consumers’ hidden, subconscious motivations.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» C. | |
| 1184. |
A channel of distribution is any series of firms (or individuals) who participate in the flow of products to final user or customer.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» B. FALSE | |
| 1185. |
The materials and ingredients used in producing the product are obtained from other companies who are referred to as distributors.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» C. | |
| 1186. |
Convenience products usually have intensive distribution because sales of these products tend to have a direct relationship to availability.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» B. FALSE | |
| 1187. |
It is more costly to retain current customers by satisfying their needs, than to get new customers by taking them away from a competitor.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» C. | |
| 1188. |
Auction sites, such as eBay, QXL are examples of Consumer-to-Consumer (C2C) channels.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» B. FALSE | |
| 1189. |
Resellers may actually take ownership of the product and participate in the marketing, including the advertising.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» B. FALSE | |
| 1190. |
Institutional markets consist of people who buy products and services for personal use.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» C. | |
| 1191. |
Often, the best way to improve customer value, and beat the competition, is to be first to satisfy a need that others have not even considered.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» C. | |
| 1192. |
The intangible nature of many services can create unique challenges for marketers.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» B. FALSE | |
| 1193. |
The packaging concept states what the package should be or do for the product.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» B. FALSE | |
| 1194. |
Businesses spend most of their advertising rupees on business-to-business markets.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» C. | |
| 1195. |
The marketing concept means that an organization aims the majority of its efforts at satisfying customers, at a profit.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» C. | |
| 1196. |
A service can be defined as “any activity or benefit that one party can offer another that is essentially intangible and that does not result in the ownership of anything.”%! |
| A. | TRUE |
| B. | FALSE |
| Answer» B. FALSE | |
| 1197. |
Internal marketing is marketing by a service firm to train and effectively motivate its customer-contact employees and all the supporting service people to work as a team to provide customer satisfaction.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» B. FALSE | |
| 1198. |
Marketing Mix is the most visible part of the marketing strategy of an organization.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» B. FALSE | |
| 1199. |
The marketing concept applies to production firms, but not to service industries.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» C. | |
| 1200. |
Merchant wholesalers sell goods and services directly to final consumers for their personal, non business use.%! |
| A. | TRUE |
| B. | FALSE |
| Answer» C. | |