MCQOPTIONS
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MCQOPTIONS
This section includes 606 Mcqs, each offering curated multiple-choice questions to sharpen your General Management knowledge and support exam preparation. Choose a topic below to get started.
| 401. |
Simplicity in writing means essentially: |
| A. | he use of simple sentences |
| B. | he use of simple words |
| C. | he use of simple tense |
| D. | lainness |
| Answer» E. | |
| 402. |
A memorandum (memo) is considered a brief form of written communication for: |
| A. | nternal use |
| B. | xternal use |
| C. | ormal use |
| D. | egal use |
| Answer» B. xternal use | |
| 403. |
Form letters are also known as: |
| A. | ircular letters |
| B. | ormal letters |
| C. | ad news letters |
| D. | ersuasive sales letters |
| Answer» E. | |
| 404. |
The envelope indicated that there was ,_________ but in fact there was only a letter inside |
| A. | n enclosure |
| B. | sender |
| C. | salutation |
| D. | n indent |
| Answer» B. sender | |
| 405. |
Set off the list of Do and Donts by using ___________. |
| A. | ody |
| B. | etter heads |
| C. | ullets |
| D. | ormal |
| Answer» D. ormal | |
| 406. |
The following is the permanent records for business |
| A. | usiness letters |
| B. | edgers |
| C. | roduction reports |
| D. | ll of the above |
| Answer» B. edgers | |
| 407. |
Communication is the task of imparting ________ |
| A. | raining |
| B. | nformation |
| C. | nowledge |
| D. | essage |
| Answer» C. nowledge | |
| 408. |
The handshake that conveys confidence is |
| A. | imp |
| B. | irm |
| C. | oose |
| D. | ouble |
| Answer» C. oose | |
| 409. |
Goals help us to __________. |
| A. | ommunicate |
| B. | ork |
| C. | uccess |
| D. | otivate |
| Answer» B. ork | |
| 410. |
When a group agrees to support and commit to the decision of the group, they have reached |
| A. | consensus |
| B. | census |
| C. | solution |
| D. | n analysis |
| Answer» B. census | |
| 411. |
Interaction between three to twelve people who share a common goal, a sense of commitment, and who attempt to influence one another is known as |
| A. | usiness communication |
| B. | mall-group communication |
| C. | ersonal communication |
| D. | hetorical communication |
| Answer» C. ersonal communication | |
| 412. |
Which of the following terms best describes the grapevine as a communication pattern? |
| A. | iagonal |
| B. | nformal |
| C. | erial |
| D. | erbal |
| Answer» C. erial | |
| 413. |
The ________ body of the presentation should be broken into short and clear units |
| A. | ain |
| B. | iddle |
| C. | pper |
| D. | ower |
| Answer» B. iddle | |
| 414. |
As per Newman and Summer Communication is the Exchange of |
| A. | acts |
| B. | pinion |
| C. | motions |
| D. | ll the above |
| Answer» E. | |
| 415. |
Which of the following is not a barrier to effective communication? |
| A. | anguage |
| B. | efensiveness |
| C. | iltering |
| D. | hannel richness |
| Answer» E. | |
| 416. |
__________ is used to provide feedback to higher-ups, inform them of progress toward goals, and relay current problems. |
| A. | nterpersonal communication |
| B. | pward communication |
| C. | irectional communication |
| D. | ccupational communication |
| Answer» C. irectional communication | |
| 417. |
Select the statement that is not true of sales letters. |
| A. | he layout can differ from that of the traditional letter |
| B. | headline could replace the inside address |
| C. | he letter should avoid sentence fragments and choppy paragraphing |
| D. | ttention-gaining devices are used to capture the reader |
| Answer» D. ttention-gaining devices are used to capture the reader | |
| 418. |
Learning to communicate with others is key to |
| A. | inning the approval of everyone around you |
| B. | stablishing rewarding relationships |
| C. | ever being misunderstood |
| D. | liminating all of your listeners' physiological noise |
| Answer» C. ever being misunderstood | |
| 419. |
The ability to communicate effectively |
| A. | s a natural talent that cannot be learned |
| B. | epends on the education level of those around you |
| C. | an be learned |
| D. | epends on not using technology to send messages |
| Answer» D. epends on not using technology to send messages | |
| 420. |
Which of the following is an example of a nonverbal message? |
| A. | elling |
| B. | ye contact |
| C. | argon |
| D. | umbling |
| Answer» C. argon | |
| 421. |
In interpersonal communication, ethics |
| A. | re important |
| B. | tand in the way of honesty |
| C. | ncrease barriers to understanding |
| D. | re not a consideration |
| Answer» B. tand in the way of honesty | |
| 422. |
An example of a communication channel is |
| A. | ace-to-face conversation |
| B. | eedback |
| C. | ontext |
| D. | oise |
| Answer» B. eedback | |
| 423. |
In the communication process, a receiver is the person who encodes an idea. message interference. a message pathway. the person who decodes a message. |
| A. | he person who encodes an idea |
| B. | essage interference |
| C. | message pathway |
| D. | he person who decodes a message |
| Answer» E. | |
| 424. |
Feedback can come in the form of |
| A. | nvironmental noise |
| B. | onverbal communication only |
| C. | erbal communication only |
| D. | erbal and nonverbal listener responses |
| Answer» C. erbal communication only | |
| 425. |
Which of the following sentences is least effective in driving for the sale? |
| A. | isit our web site today to order your tickets for the Super Bowl |
| B. | e hope to hear from you soon |
| C. | ail the enclosed card now--your free gift is waiting |
| D. | all our 800-number within 24 hours to place your order for the Mac II recorder |
| Answer» C. ail the enclosed card now--your free gift is waiting | |
| 426. |
To decode a message is to |
| A. | ranslate ideas into code |
| B. | nterpret a message |
| C. | eject a message |
| D. | valuate a message |
| Answer» C. eject a message | |
| 427. |
The form of communication used most of the time for written messages to persons inside your organization is called |
| A. | emorandum |
| B. | usiness letter |
| C. | amphlet |
| D. | djustment letter |
| Answer» B. usiness letter | |
| 428. |
___________ reports are usually short messages with natural, casual use of language. |
| A. | onference |
| B. | eriodic |
| C. | nformal |
| D. | ormal |
| Answer» D. ormal | |
| 429. |
___________are routine reports prepared at regular time interval-daily, weekly, monthly quarterly or annually. |
| A. | eriodic reports |
| B. | ormal reports |
| C. | rogress reports |
| D. | onference reports |
| Answer» B. ormal reports | |
| 430. |
In circular letters personal interest is created by using the word_________. |
| A. | ou |
| B. | ur customers |
| C. | verybody |
| D. | ear customers |
| Answer» B. ur customers | |
| 431. |
Modern business letters are usually written in |
| A. | implified style |
| B. | ndented style |
| C. | ull-block style |
| D. | emi-block style |
| Answer» D. emi-block style | |
| 432. |
The simplified style business letter has |
| A. | ndentation |
| B. | complimentary close |
| C. | subject line |
| D. | salutation |
| Answer» D. salutation | |
| 433. |
Good business letters are characterized by the following personal quality of the writer |
| A. | eriousness |
| B. | umour |
| C. | incerity |
| D. | ormality |
| Answer» D. ormality | |
| 434. |
The primary goal of the beginning of a persuasive message is to |
| A. | ell the idea |
| B. | ain the reader's attention |
| C. | stablish a courteous tone |
| D. | resent the pros and cons of the message |
| Answer» C. stablish a courteous tone | |
| 435. |
The study of communication through touch is_________. |
| A. | hronemics |
| B. | aptics |
| C. | roxemics |
| D. | emantics |
| Answer» C. roxemics | |
| 436. |
Appeals and representations are used in_________communication. |
| A. | orizontal |
| B. | ownward |
| C. | pward |
| D. | rapevine |
| Answer» D. rapevine | |
| 437. |
Horizontal communication takes place between_________. |
| A. | uperior to subordinate |
| B. | ubordinate to superior |
| C. | mployees with same status |
| D. | one of these |
| Answer» D. one of these | |
| 438. |
The study of communication through touch is_________.%! |
| A. | chronemics |
| B. | haptics |
| C. | proxemics |
| D. | semantics |
| Answer» C. proxemics | |
| 439. |
_________ is an organized portfolio of formal systems for obtaining processing and delivering information in support of the business operations and management of an organization.%! |
| A. | MIS |
| B. | DSS |
| C. | MRS |
| D. | none of the above |
| Answer» B. DSS | |
| 440. |
Informative writing focuses primarily on the%! |
| A. | writer |
| B. | reader |
| C. | latest news |
| D. | subject under discussion |
| Answer» E. | |
| 441. |
The time you spend on activities such as eating, sleeping, bathing, exercises, and caring for your home is _________________.%! |
| A. | Committed time |
| B. | Discretionary time |
| C. | Maintenance time |
| D. | Family time |
| Answer» D. Family time | |
| 442. |
Managing your time consistently involves creating good study habits and getting organized. Which of the following will NOT allow you to accomplish that?%! |
| A. | Packing your lunch the night before |
| B. | Putting your backpack at the door |
| C. | Studying all night for an exam |
| D. | Backing up your work |
| Answer» D. Backing up your work | |
| 443. |
The essence of time management is taking charge of your life and not allowing _________ to control%! |
| A. | Poor study skills and habits |
| B. | Interruptions |
| C. | Distractions |
| D. | Anxiety |
| Answer» C. Distractions | |
| 444. |
What is the primary purpose of report%! |
| A. | To control problems, sell products and services |
| B. | To analyze problems and predict practical alternatives |
| C. | To monitor and control production, sales, shipping, etc |
| D. | To solve problems and supply facts |
| Answer» C. To monitor and control production, sales, shipping, etc | |
| 445. |
What writing style is usually used in reports%! |
| A. | Objective and detached |
| B. | Personal and critical |
| C. | Emotive and judgmental |
| D. | Subjective and detached |
| Answer» B. Personal and critical | |
| 446. |
Lack of openness in communication%! |
| A. | reduces employee satisfaction |
| B. | has no effect on employee satisfaction |
| C. | reduces management satisfaction |
| D. | shows good management control |
| Answer» B. has no effect on employee satisfaction | |
| 447. |
Which of the following is a good example of horizontal flow in an organization?%! |
| A. | When employees give their supervisors reports listing their accomplishments during the last year |
| B. | When the department heads of marketing and research get together for a meeting |
| C. | When, at a party, the vice-president's secretary tells the husband of one of the employees about plans for layoffs |
| D. | When a supervisor issues a statement to all subordinates explaining new travel policies |
| Answer» C. When, at a party, the vice-president's secretary tells the husband of one of the employees about plans for layoffs | |
| 448. |
Surveys, suggestion boxes, and employee newsletters are considered to be __________ types of communication.%! |
| A. | downward |
| B. | upward |
| C. | grapevine |
| D. | lateral |
| Answer» C. grapevine | |
| 449. |
Internal information for MIS may come from any one of the following department.%! |
| A. | Customers care department |
| B. | HR department |
| C. | Marketing department |
| D. | Production department |
| Answer» B. HR department | |
| 450. |
Goals help us to __________.%! |
| A. | Communicate |
| B. | work |
| C. | Success |
| D. | motivate |
| Answer» B. work | |