MCQOPTIONS
Saved Bookmarks
| 1. |
Which pillar of TQM refers to TQM s environment of a committed and well-trained workforce that participates in activities involving quality improvement? |
| A. | Process Management |
| B. | Employee Empowerment |
| C. | Continuous Improvement |
| D. | Customer Focus |
| Answer» C. Continuous Improvement | |