MCQOPTIONS
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| 1. |
Which pillar of TQM refers to the act of developing a production process that reduces product variations, and by application of this process, the same product with the same level of quality is produced every time? |
| A. | Process Management |
| B. | Employee Empowerment |
| C. | Continuous Improvement |
| D. | Customer Focus |
| Answer» B. Employee Empowerment | |