MCQOPTIONS
Saved Bookmarks
| 1. |
Ramesh called customer care to complain about his defective printer. The customer care tells him that it takes 2 months to repair the kind of defect Ramesh is facing with the printer. Which dimension of product quality is poorly reflected here? |
| A. | Features |
| B. | Aesthetics |
| C. | Reputation |
| D. | Serviceability |
| Answer» E. | |