Nancy went to purchase a new refrigerator for her house. She finds scratches on most of the refrigerators at the shop. Which dimension of product quality is poorly reflected here?

Nancy went to purchase a new refrigerator for her house. She finds scr

1.	Nancy went to purchase a new refrigerator for her house. She finds scratches on most of the refrigerators at the shop. Which dimension of product quality is poorly reflected here?
A.	Aesthetics
B.	Reputation
C.	Durability
D.	Reliability
Answer» B. Reputation

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Nancy went to purchase a new refrigerator for her house. She finds scratches on most of the refrigerators at the shop. Which dimension of product quality is poorly reflected here?

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