495 + Mcqs in Total Quality Management Page 7 McqOptions

301.	Factory A produces 100 pieces of wooden legs used in manufacturing tables in 1 hour. The factory in total works for 3 hours. The quality manager decided to check the quality of the outputby measuring the length of the legs (in cms). He decides to collect three samples (one for each hour). The sample size for each sample is fixed at 5. The data collected is present in the following table: What is the mean and range of leg length in sample 1?
A.	Mean=10.3;Range=.3
B.	Mean=10.1;Range=.8
C.	Mean=10.2;Range=.6
D.	Mean=9.9;Range=.5
Answer» C. Mean=10.2;Range=.6

Discussion

302.	Given that for the three samples, the value of R bar is .66 and value of d2 corresponding tothree is1.128, what is the estimated standard deviation?
A.	.43
B.	.67
C.	.58
D.	.75
Answer» D. .75

Discussion

303.	During experimental design, a variable is defined as:
A.	Treatment
B.	Factor
C.	Variance
D.	None of these
Answer» C. Variance

Discussion

304.	Inspection is part of the ______________
A.	quality control (not sure)
B.	Quality Planning
C.	Quality improvement
D.	Quality circle
Answer» B. Quality Planning

Discussion

305.	What is the Variation due to Interaction?
A.	84%
B.	76%
C.	19%
D.	5%
Answer» E.

Discussion

306.	Quality in a project's product is essential for the enhancement of the project manager and the selling organization. To ensure that the customer perceives a quality product, the project manager must inform the ustomer of the ______________ to be used so the customer will not have a perception of ______________.
A.	materials; inferior fabrication
B.	standards; gold plating
C.	practices; poor workmanship
D.	pricing; gouging
Answer» C. practices; poor workmanship

Discussion

307.	Juran's quality management philosophy is based on three pillars namely planning, control and______________.
A.	Implementation
B.	Improvement
C.	Monitor
D.	Design
Answer» C. Monitor

Discussion

308.	A ______________ effect(s) analysis examines mean differences at each level of theindependent variable.
A.	main
B.	simple main
C.	interaction
D.	simple interaction
Answer» C. interaction

Discussion

309.	Given L=3 and p=.03, estimate the sample size that can be used for construction of a pchart.
A.	534
B.	321
C.	123
D.	291 ((1-p)∗L2/p gives us an estimate of sample size)
Answer» E.

Discussion

310.	Attribute charts may be used when:
A.	Several characteristics can be jointly measured
B.	When one particular quality characteristic is of importance
C.	Specific information like process mean is required
D.	None of these
Answer» B. When one particular quality characteristic is of importance

Discussion

311.	DMAIC is ______________
A.	develop, multiply, analyze, improve, check
B.	define, muliply, analyze, improve, control
C.	define, measure, analyze, improve, control
D.	define, manufacture, analyze, improve, control
Answer» D. define, manufacture, analyze, improve, control

Discussion

312.	Failure Mode and Effects Analysis, which prioritizes different sources of error, is used in______________ stage.
A.	Define
B.	Measure
C.	Improve
D.	Analyze
Answer» E.

Discussion

313.	Process capability ratio is expressed as:
A.	USL+LSL/6σ
B.	USL-LSL/6σ
C.	USL-LSL/3σ
D.	USL-LSL/σ
Answer» C. USL-LSL/3σ

Discussion

314.	For question 09 - 15, consider the model with the two factors, each at two levels:
A.	40
B.	20
C.	10
D.	5
Answer» B. 20

Discussion

315.	What is the value at the position of (III)?
A.	0.04
B.	0.85
C.	0.15
D.	0.033
Answer» C. 0.15

Discussion

316.	The job characteristic of quality professionals is:
A.	Educating others
B.	Achieving personal targets
C.	Consultative work with other departments
D.	None of the above
Answer» E.

Discussion

317.	The customer requirement to be reviewedi. Before supply of product ii. After supply of product iii. Before commitment of supply of product The correct order is
A.	i & ii
B.	i & iii
C.	ii & iii
D.	None of the above
Answer» C. ii & iii

Discussion

318.	For the above table, what is the value corresponding to the central line for the x bar chart?
A.	10.08
B.	10.05
C.	9.89
D.	9.78
Answer» B. 10.05

Discussion

319.	Dr. AB is designing a 3 x 7 factorial experiment. Which of the following is true about AB's study?
A.	Dr. AB has 21 subjects.
B.	Dr. AB's study has 2 independent variables: one with 3 levels and one with 7 levels
C.	Dr. AB's study has 21 independent variables.
D.	Dr. AB's study has 3 independent variables: one with 3 levels, one with 7 levels, and one with 21 levels.
Answer» C. Dr. AB's study has 21 independent variables.

Discussion

320.	When conducting a one-way ANOVA, the ______________ the between-treatmentvariability is when compared to the within-treatment variability, the ______________ the FValue calculated from the data will tend to be.
A.	smaller, larger
B.	smaller, smaller
C.	larger, larger
D.	smaller, larger
Answer» C. larger, larger

Discussion

321.	Benefit(s) of model based improvement is (are)i. Establish common language ii. Models are comprehensive The correct order is
A.	i only
B.	ii only
C.	i & ii
D.	None of the above
Answer» D. None of the above

Discussion

322.	The average run length can be defined as:
A.	The beta risk for an x bar chart
B.	The expected number of samples taken before any shift in process quality is detected
C.	The number of samples used in the construction of x bar chart
D.	The number of items per sample
Answer» C. The number of samples used in the construction of x bar chart

Discussion

323.	Control chart is i. Process monitoring tool ii. Process control tool iii. Process planning tool The correct order is
A.	i only
B.	i & ii
C.	i, ii & iii
D.	None of the above
Answer» C. i, ii & iii

Discussion

324.	The probability of getting a multiple of 2 on throwing a dice once is:
A.	1/6
B.	¼
C.	½
D.	1/3
Answer» B. ¼

Discussion

325.	Does TQM approach have relevance to Indian industry in context to i. Customer satisfaction ii. People involvement iii. Policy managementThe correct order is
A.	i only
B.	i & ii
C.	ii & iii
D.	i, ii & iii
Answer» C. ii & iii

Discussion

326.	Student's t-test is applicable only when:
A.	n ≤ 30 and σ is known
B.	n > 30 and σ is unknown
C.	n = 30 and σ is known
D.	All of these
Answer» B. n > 30 and σ is unknown

Discussion

327.	______________ are the areas that will be covered by the organization's processes
A.	process areas
B.	product Areas
C.	private areas
D.	preset areas
Answer» B. product Areas

Discussion

328.	X bar charts are uses to control the ______________ of a process.
A.	Dispersion
B.	Central tendency
C.	None of the above
D.	Both a and b
Answer» C. None of the above

Discussion

329.	When data is plotted on the control charts, the data is of two types: R and -bar. The R data represent points of a ______________ while the X-bar data represent points of a (n) ______________.
A.	random sample; cross-matrix sample
B.	real sample; simulated sample
C.	100 percent sampling; 10 percent sampling
D.	sampling run; average of several runs
Answer» E.

Discussion

330.	In a study, subjects are randomly assigned to one of three groups: control, experimental A, or experimental B. After treatment, the mean scores for the three groups are compared. The appropriate statistical test for comparing these means is:
A.	the correlation coefficient
B.	chi square
C.	the t-test
D.	the analysis of variance
Answer» E.

Discussion

331.	A fishbone diagram is also known as a .______________
A.	cause-and-effect diagram
B.	poka-yoke diagram
C.	Kaizen diagram
D.	Taguchi diagram
Answer» B. poka-yoke diagram

Discussion

332.	The overall intentions and direction of an organization with regard to quality asformally expressed by top management is a:
A.	Quality Plan
B.	Quality Statement
C.	Quality Policy
D.	TQM
Answer» D. TQM

Discussion

333.	The mean square is the sum of squares divided by
A.	the total number of observations
B.	its corresponding degrees of freedom - 1
C.	its corresponding degrees of freedom
D.	none of these
Answer» D. none of these

Discussion

334.	Special characteristic means i. Product characteristic which affect fit/ function / Regulation ii. Characteristic of product which are regulatory requirement iii. Characteristic in Specification The correct order is
A.	i only
B.	i & ii
C.	ii & iii
D.	i, ii & iii
Answer» C. ii & iii

Discussion

335.	Which of the following is false regarding when acceptance sampling is useful:
A.	When testing is destructive
B.	When 100% inspection cost is very low
C.	When there are potentially serious product liability risk
D.	When 100% inspection is not technically feasible
Answer» C. When there are potentially serious product liability risk

Discussion

336.	Common elements of winners arei. Senior management was actively involved ii. Control of overall process iii. Focus on customer The correct order is
A.	i only
B.	i & ii
C.	i, ii & iii
D.	None of the above
Answer» D. None of the above

Discussion

337.	The Toyota Production System is based on two pillars namely ______________ and______________.
A.	Kaizen, Six Sigma
B.	Lean, Six Sigma
C.	Just in Time, Jidoka
D.	Just in Time, Kaizen
Answer» D. Just in Time, Kaizen

Discussion

338.	Elements of quality management system are ______________
A.	organizational structure
B.	responsibilities
C.	procedures
D.	all the three (not sure)
Answer» E.

Discussion

339.	______________ is the set of activities that ensures the quality levels of products andservices are properly maintained and that supplier and customer quality issues are properly resolved.
A.	Quality Assurance
B.	Quality Planning
C.	Quality Control
D.	Quality Management
Answer» B. Quality Planning

Discussion

340.	An acceptance control chart has limits that are based on the specification limits for the product rather than limits which differentiate between random and assignable causes. Under which if the following circumstance should a QC manager consider using an acceptance control chart?
A.	When the engineering tolerance on a dimension greatly exceeds the natural dispersion of the manufacturing process
B.	When the number of samples outside the current control chart limits become too costly and cumbersome to investigate
C.	When a process is subject to constant but stable tool wear
D.	A and C
Answer» E.

Discussion

341.	The defect concentration diagram can be used in the ______________ stage of the DMAIC.
A.	Define
B.	Measure
C.	Analyze
D.	Improve
Answer» D. Improve

Discussion

342.	The focal point of all quality control should be:
A.	Price focus
B.	Cost Focus
C.	Customer Focus
D.	Manufacturing Focus
Answer» D. Manufacturing Focus

Discussion

343.	The ______________ is used to identify what might go wrong in a plan under development.
A.	Pareto Chart
B.	PDPC
C.	Arrow Diagram
D.	Matrix Diagram
Answer» C. Arrow Diagram

Discussion

344.	All of the following are the elements of a TQM system EXCEPT:
A.	Leadership
B.	Communications
C.	Measurement
D.	Detentions
Answer» E.

Discussion

345.	Lot tolerance percent defective (LTPD) is a level of lot quality specified by the______________.
A.	Consumer
B.	Producer
C.	Supplier
D.	Sampling Plan
Answer» B. Producer

Discussion

346.	For an ideal OC curve the probability of acceptance for lot fraction defective less than .01 is______________.
A.	Equal to 1
B.	Less than 1
C.	Greater than 1
Answer» B. Less than 1

Discussion

347.	Q-Q plot is used to check:/p>
A.	Normality of the dataset
B.	Number of defects
C.	Process mean
D.	Process standard deviation
Answer» B. Number of defects

Discussion

348.	Cost of quality includes:
A.	Cost of all work to build a product or service that conforms to the requirements
B.	Training programs
C.	Cost of all work resulting from nonconformance to the requirements
D.	all of the above
Answer» E.

Discussion

349.	The chart used for tracking number non-conforming is:
A.	P
B.	Np
C.	X bar
D.	None of the above
Answer» C. X bar

Discussion

350.	Statistical sampling methods are valid for most projects, regardless of the lack ofrepetitive processes, because ______________.
A.	projects rely on external vendors for products that must meet contractual specifications to conform to the requirements
B.	purchased materials will never meet the requirements of the project
C.	services are amenable to statistical sampling even for small lots
D.	it looks good to the customer when there is a mathematical approach to quality
Answer» B. purchased materials will never meet the requirements of the project

Discussion

Explore topic-wise MCQs in Electronics & Communication Engineering.

Given that for the three samples, the value of R bar is .66 and value of d2 corresponding tothree is1.128, what is the estimated standard deviation?

During experimental design, a variable is defined as:

Inspection is part of the ______________

What is the Variation due to Interaction?

Juran's quality management philosophy is based on three pillars namely planning, control and______________.

A ______________ effect(s) analysis examines mean differences at each level of theindependent variable.

Given L=3 and p=.03, estimate the sample size that can be used for construction of a pchart.

Attribute charts may be used when:

DMAIC is ______________

Failure Mode and Effects Analysis, which prioritizes different sources of error, is used in______________ stage.

Process capability ratio is expressed as:

For question 09 - 15, consider the model with the two factors, each at two levels:

What is the value at the position of (III)?

The job characteristic of quality professionals is:

The customer requirement to be reviewedi. Before supply of product ii. After supply of product iii. Before commitment of supply of product The correct order is

For the above table, what is the value corresponding to the central line for the x bar chart?

Dr. AB is designing a 3 x 7 factorial experiment. Which of the following is true about AB's study?

When conducting a one-way ANOVA, the ______________ the between-treatmentvariability is when compared to the within-treatment variability, the ______________ the FValue calculated from the data will tend to be.

Benefit(s) of model based improvement is (are)i. Establish common language ii. Models are comprehensive The correct order is

The average run length can be defined as:

Control chart is i. Process monitoring tool ii. Process control tool iii. Process planning tool The correct order is

The probability of getting a multiple of 2 on throwing a dice once is:

Does TQM approach have relevance to Indian industry in context to i. Customer satisfaction ii. People involvement iii. Policy managementThe correct order is

Student's t-test is applicable only when:

______________ are the areas that will be covered by the organization's processes

X bar charts are uses to control the ______________ of a process.

When data is plotted on the control charts, the data is of two types: R and -bar. The R data represent points of a ______________ while the X-bar data represent points of a (n) ______________.

In a study, subjects are randomly assigned to one of three groups: control, experimental A, or experimental B. After treatment, the mean scores for the three groups are compared. The appropriate statistical test for comparing these means is:

A fishbone diagram is also known as a .______________

The overall intentions and direction of an organization with regard to quality asformally expressed by top management is a:

The mean square is the sum of squares divided by

Special characteristic means i. Product characteristic which affect fit/ function / Regulation ii. Characteristic of product which are regulatory requirement iii. Characteristic in Specification The correct order is

Which of the following is false regarding when acceptance sampling is useful:

Common elements of winners arei. Senior management was actively involved ii. Control of overall process iii. Focus on customer The correct order is

The Toyota Production System is based on two pillars namely ______________ and______________.

Elements of quality management system are ______________

______________ is the set of activities that ensures the quality levels of products andservices are properly maintained and that supplier and customer quality issues are properly resolved.

An acceptance control chart has limits that are based on the specification limits for the product rather than limits which differentiate between random and assignable causes. Under which if the following circumstance should a QC manager consider using an acceptance control chart?

The defect concentration diagram can be used in the ______________ stage of the DMAIC.

The focal point of all quality control should be:

The ______________ is used to identify what might go wrong in a plan under development.

All of the following are the elements of a TQM system EXCEPT:

Lot tolerance percent defective (LTPD) is a level of lot quality specified by the______________.

For an ideal OC curve the probability of acceptance for lot fraction defective less than .01 is______________.

Q-Q plot is used to check:/p>

Cost of quality includes:

The chart used for tracking number non-conforming is:

Statistical sampling methods are valid for most projects, regardless of the lack ofrepetitive processes, because ______________.

When conducting a one-way ANOVA, the the between-treatmentvariability is when compared to the within-treatment variability, the the FValue calculated from the data will tend to be.

When data is plotted on the control charts, the data is of two types: R and -bar. The R data represent points of a while the X-bar data represent points of a (n) .

The Toyota Production System is based on two pillars namely and.