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This section includes 192 Mcqs, each offering curated multiple-choice questions to sharpen your Bachelor of Business Administration (BBA) knowledge and support exam preparation. Choose a topic below to get started.
1. |
A ____________ encompasses all activities associated with the flow andtransformation of goods from the raw material stage, through to the end user, as well asthe associated information flows. |
A. | production line |
B. | supply chain |
C. | marketing channel |
D. | warehouse |
Answer» C. marketing channel | |
2. |
Among the tools of TQM, the tool ordinarily used to aid in understanding the sequence of events through which a product travels is a |
A. | Pareto chart |
B. | Flow chart |
C. | Check Sheet |
D. | Taguchi Map |
Answer» C. Check Sheet | |
3. |
Among the tools of TQM, the tool ordinarily used to aid in understanding thesequence of events through which a product travels is a… |
A. | pareto chart |
B. | flow chart |
C. | check sheet |
D. | taguchi map |
Answer» C. check sheet | |
4. |
When suppliers, distributors, and customers partner with each other to improve theperformance of the entire system, they are participating in a ________ |
A. | channel of distribution |
B. | value delivery network |
C. | supply chain |
D. | supply and demand chain |
Answer» D. supply and demand chain | |
5. |
______ offers the opportunity to buy direct from the supplier with reduced costsand shorter cycle. |
A. | reintermediation |
B. | countermediation |
C. | contramediation |
D. | disintermediation |
Answer» E. | |
6. |
A fixed proper method of working which is used on day to day basis is called as.......Method |
A. | day to day |
B. | standerdised |
C. | planned |
D. | none of these |
Answer» B. standerdised | |
7. |
“ Zero defects in manufacturing …” |
A. | is a relevant goal only in electronic assembly |
B. | is readily achievable in all areas |
C. | is the goal of tqm |
D. | is an unobtainable and misleading idea |
Answer» D. is an unobtainable and misleading idea | |
8. |
Inbound and outbound logistics is _________ in the generic value chain oflogistics. |
A. | a support activity. |
B. | a primary activity. |
C. | not an activity. |
D. | the only activity. |
Answer» C. not an activity. | |
9. |
An appropriate strategy to optimize the productivity of retail space and inventoryis: |
A. | efficient store assortments. |
B. | revision of organization processes supported by information systems. |
C. | integrate this activity into all supply chain planning. |
D. | efficient replacement. |
Answer» B. revision of organization processes supported by information systems. | |
10. |
Cash on delivery method is normally used for |
A. | Bulk cargo with immediate market. |
B. | Slow moving items. |
C. | Small but valuable items sent by post. |
D. | Exports to countries with balance of payments problems. |
Answer» D. Exports to countries with balance of payments problems. | |
11. |
In a process flow chart storage of information is depicted by ________? |
A. | A circle |
B. | A square |
C. | A triangle |
D. | An arrow |
Answer» C. A triangle | |
12. |
In the today's competition world every organisation want give proper service to thecustomers with the help of....... |
A. | supply chain management |
B. | retail management |
C. | sales management |
D. | none of these |
Answer» B. retail management | |
13. |
does not add value to the final product? |
A. | Jobbing processes |
B. | Lean production processes |
C. | Continuous processes. |
D. | Batch processes |
Answer» D. Batch processes | |
14. |
In a materials processing operation, which of the following process type isassociated with the highest volume and lowest variety? |
A. | job shop |
B. | batch process |
C. | mass process |
D. | continuous process |
Answer» B. batch process | |
15. |
Real time communication of information regarding requirements and availabilityof logistics service is the core of |
A. | right response. |
B. | right quality. |
C. | right quantity. |
D. | right value. |
Answer» B. right quality. | |
16. |
Having a 'happy hour' in a pub or restaurant is an example of which type ofcapacity management? |
A. | a level capacity strategy |
B. | a demand management strategy |
C. | a chase demand strategy |
D. | a yield management strategy |
Answer» E. | |
17. |
The warehousing function that combines the logistical flow of several smallshipments to a specific market area is |
A. | Break bulk function. |
B. | Operational function. |
C. | Stockpiling function. |
D. | Consolidation function. |
Answer» E. | |
18. |
As production systems move from projects to batch production to mass productionto continuous production |
A. | processes become more flexible |
B. | customer involvement with the process increases |
C. | products become more standardized |
D. | demand volumes decrease |
Answer» E. | |
19. |
A ____________ encompasses all activities associated with the flow andtransformation of goods from the raw material stage, through to the end user, as well asthe associated information flows. |
A. | production line |
B. | supply chain |
C. | marketing channel |
D. | warehouse |
Answer» C. marketing channel | |
20. |
A useful process improvement tool to search for the root cause of a problem is the___________ process? |
A. | 3 Whats |
B. | 4 Whos |
C. | 5 Whys |
D. | 6 Wheres |
Answer» E. | |
21. |
The Japanese term “Muri” means ____________? |
A. | the overburden |
B. | the unevenness |
C. | leveling of production |
D. | continuous improvement |
Answer» E. | |
22. |
In the mass production era there were 4 types of operations process; complexproject, batch production, assembly line and ____________? |
A. | job shop |
B. | simple project |
C. | mass process |
D. | continuous flow process |
Answer» E. | |
23. |
The term used for carriage of goods when points of origin and destination are bothwithin the sovereignty of UK is |
A. | ULD. |
B. | Classification rate. |
C. | Valuation charge. |
D. | Cabotage. |
Answer» E. | |
24. |
When suppliers, distributors, and customers partner with each other to improve the performance of the entire system, they are participating in a ________ |
A. | Channel Of Distribution |
B. | Value Delivery Network |
C. | Supply Chain |
D. | Supply And Demand chain |
Answer» D. Supply And Demand chain | |
25. |
The logistical objective that ensures a proper balance between total logistics costand a desired level of customer service performance is |
A. | right response. |
B. | right quality. |
C. | right cost trade off. |
D. | right information. |
Answer» D. right information. | |
26. |
Cooperative supply chain relationships developed to enhance the overall businessperformance of both parties is a definition of: |
A. | third-party logistics |
B. | supply chain collaboration |
C. | dovetailing |
D. | relationship marketing |
Answer» C. dovetailing | |
27. |
A ____________ encompasses all activities associated with the flow and transformation of goods from the raw material stage, through to the end user, as well as the associated information flows. |
A. | production line |
B. | supply chain |
C. | marketing channel |
D. | warehouse |
Answer» C. marketing channel | |
28. |
Question2 The sequence of a typical manufacturing supply chain is |
A. | Storage–Supplier–manufacturing–storage–distributor–retailer–customer |
B. | Supplier–Storage-manufacturing–storage–distributor–retailer–customer |
C. | Supplier–Storage-manufacturing– distributor–storage–retailer–customer |
D. | Supplier–Storage-manufacturing–storage– retailer–distributor–customer |
Answer» C. Supplier–Storage-manufacturing– distributor–storage–retailer–customer | |
29. |
Operations typically differ in terms of volume of output, variety of output, variation in demand or the degree of ‘visibility’ (ie, customer contact) that they give to customers of the delivery process. Please match the following element with the most appropriate of the above dimensions. Low unit costs are most closely matched to:- |
A. | Variety |
B. | Variation |
C. | Volume |
D. | Visibility |
Answer» E. | |
30. |
Transparency of SCM definitely helpful in building the.......... The with theorganisation |
A. | infrastructure |
B. | machinery |
C. | trust |
D. | none of these |
Answer» D. none of these | |
31. |
Reena order for 1 dozen of mangoes but she found that mangoes are rotten doesreturn process is included in . |
A. | supply chain management |
B. | retail management |
C. | sales management |
D. | none of these |
Answer» B. retail management | |
32. |
In the Japanese term “Kaizen”, “Kai” means _________? |
A. | performance |
B. | change |
C. | improvement |
D. | standards |
Answer» D. standards | |
33. |
If a customer return the product if it is not matching with ordered one then pickingup of the product is part of...... |
A. | supply chain management |
B. | retail management |
C. | sales management |
D. | none of these |
Answer» B. retail management | |
34. |
A big advantage of a process layout is |
A. | Its flexibility |
B. | Its low cost |
C. | The ability to employ low-skilled labour |
D. | Its high equipment utilization |
Answer» B. Its low cost | |
35. |
Activities which are undertaken before the final operation are termed _______activities. |
A. | upstream |
B. | primary |
C. | secondary |
D. | downstream |
Answer» E. | |
36. |
The Japanese term “Jidoka” means ____________? |
A. | manual correction |
B. | automation |
C. | autonomation |
D. | continuous improvement |
Answer» D. continuous improvement | |
37. |
Global supply chain management means providing the the products and services allover the......... |
A. | village |
B. | city |
C. | globe |
D. | metropolitan |
Answer» D. metropolitan | |
38. |
The business activity of farming out identified non-core activities to externalagencies is |
A. | logistics. |
B. | scm. |
C. | outsourcing. |
D. | distribution. |
Answer» D. distribution. | |
39. |
In a materials processing operation the design capacity is defined as_____________? |
A. | The Minimum Output Per Given Time. |
B. | The Aggregate Annual Output. |
C. | The Theoretical Maximum Output in A Given Time. |
D. | The Most Likely Output In A Given Time. |
Answer» B. The Aggregate Annual Output. | |
40. |
The Japanese term “Kanban” means ____________? |
A. | visual depicts |
B. | visual cards |
C. | leveling of production |
D. | continuous improvement |
Answer» E. | |
41. |
The correct sequence of an organizations supply chain from a systems perspectiveis: |
A. | transformation process, delivery to customers, acquisition of resources. |
B. | transformation process, acquisition of resources, delivery to customers. |
C. | acquisition of resources, transformation process, delivery to customers. |
D. | delivery to customers, acquisition of resources, transformation process. |
Answer» D. delivery to customers, acquisition of resources, transformation process. | |
42. |
According to the manufacturing-based definition of quality |
A. | “Quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost" |
B. | Quality depends on how well the product fits patterns of consumer preferences |
C. | Even though quality cannot be defined, you know what it is |
D. | Quality is the degree to which a specific product conforms to standards |
Answer» E. | |
43. |
The maintenance of a minimum possible level of inventory required for a desiredlevel of customer service is the objective of |
A. | right response. |
B. | right quality. |
C. | right quantity. |
D. | right value. |
Answer» D. right value. | |
44. |
Working as per the schedule are keeping importance of time for customer service itchallenge for...... |
A. | production |
B. | supply chain management |
C. | finance |
D. | human resource |
Answer» C. finance | |
45. |
Today, a growing number of firms now outsource some or all of their logistics to________ intermediaries |
A. | competitors |
B. | third party logistics (3pl) providers |
C. | channel members |
D. | cross-functional teams |
Answer» C. channel members | |
46. |
Which one of the following is not a typical question dealt with by an operationsmanagers? |
A. | how much capacity will be needed in the months ahead? |
B. | what is a satisfactory location for a new facility? |
C. | how to motivate employees? |
D. | all are typical of operations decisions. |
Answer» E. | |
47. |
______ offers the opportunity to buy direct from the supplier with reduced costs and shorter cycle. |
A. | reintermediation |
B. | countermediation |
C. | contramediation |
D. | disintermediation |
Answer» E. | |
48. |
The correct sequence of an organizations supply chain from a systems perspective is: |
A. | transformation process, delivery to customers, acquisition of resources. |
B. | transformation process, acquisition of resources, delivery to customers. |
C. | acquisition of resources, transformation process, delivery to customers. |
D. | delivery to customers, acquisition of resources, transformation process. |
Answer» D. delivery to customers, acquisition of resources, transformation process. | |
49. |
The downstream supply chain is: |
A. | exclusively inside an organization. |
B. | involved with procurement of material from suppliers. |
C. | the distribution of products or delivery of services to customers. |
D. | both the first and third answer above. |
Answer» D. both the first and third answer above. | |
50. |
The upstream supply chain is: |
A. | exclusively inside an organization. |
B. | involved with procurement of material from suppliers. |
C. | the distribution of products or delivery of services to customers. |
D. | both the first and third answer above. |
Answer» C. the distribution of products or delivery of services to customers. | |