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This section includes 221 Mcqs, each offering curated multiple-choice questions to sharpen your Chemical Process Calculation knowledge and support exam preparation. Choose a topic below to get started.
1. |
Which of the following are employees with an internal locus of control orientation more likely to display than employees with an external control orientation? |
A. | An increased probability of gaining managerial positions. |
B. | Greater satisfaction with their jobs. |
C. | Greater satisfaction with participatory management. |
D. | All of the above. |
Answer» E. | |
2. |
What type of research would be appropriate in the following situation? Nestlé wants to investigate the impact of children on their parents' decisions to buy breakfast foods. |
A. | Focus groups. |
B. | Qualitative research. |
C. | Secondary research. |
D. | Quantitative research. |
Answer» C. Secondary research. | |
3. |
Which of the following is NOT a market research tool? |
A. | Interviews |
B. | Questionnaires |
C. | Introspective reflection |
D. | None of the above |
Answer» D. None of the above | |
4. |
The price of products and services often influence whether _______________, and, if so,which competitive offering is selected. |
A. | Consumers will purchase them at all |
B. | Consumers see a need to buy |
C. | Consumers will decide to buy immediately |
D. | People would recommend the product |
Answer» B. Consumers see a need to buy | |
5. |
Personalization and user profiling strategies include each of the following EXCEPT: |
A. | Segmenting the market based on demographics. |
B. | Using questionnaires to collect information directly from the user. |
C. | Placing cookies on a user’s hard drive to collect information with or without the user’s knowledge. |
D. | Building from previous purchases or purchase patterns. |
Answer» C. Placing cookies on a user’s hard drive to collect information with or without the user’s knowledge. | |
6. |
__________________________ require either major change in an area of behavior that is relatively unimportant to the individual or a minor change in an area of behavior that is very important to the user. |
A. | Technologically continuous innovations |
B. | Dynamically continuous innovations |
C. | Differentiated continuous innovations |
D. | Subordinate influenced continuous innovations |
Answer» C. Differentiated continuous innovations | |
7. |
If customer 's expectations and products performance matches, customer is |
A. | Satisfied |
B. | Dissatisfied |
C. | Delighted |
D. | None Of Above |
Answer» B. Dissatisfied | |
8. |
Which of the following statements is true about the goal theory of motivation? |
A. | People with easier goals will perform better than people with difficult goals. |
B. | A person's level of commitment to a goal will not regulate the level of effort expended. |
C. | Research has shown that there is little support for the goal theory and its effects on motivation with regard to the relationship between goal-setting and performance. |
D. | People with difficult goals will perform better than people with easier goals. |
Answer» E. | |
9. |
Ads affecting consumers subconscious minds are classified as |
A. | Online Advertising |
B. | Subliminal Advertising |
C. | Luminal Advertising |
D. | Both B And C |
Answer» C. Luminal Advertising | |
10. |
Hedonic consumption is about: |
A. | Hair Care Products |
B. | Emotional Impact Of Purchases |
C. | Fantastic Images |
D. | Hysterical Imagery |
Answer» C. Fantastic Images | |
11. |
Web analytics and mining tools and services: |
A. | Simply report which pages were clicked and how long a visitor stayed there. |
B. | Offer advanced functions that help marketers decide which products to promote, and merchandisers achieve a better understanding of the nature of demand. |
C. | Are used to redesign web sites quickly and on the fly. |
D. | Provide most companies with knowledge about how to use clickstream data effectively. |
Answer» B. Offer advanced functions that help marketers decide which products to promote, and merchandisers achieve a better understanding of the nature of demand. | |
12. |
That minor stimuli which determines when and how customer will respond in certainway iscalled |
A. | Perception |
B. | Cues |
C. | Motives |
D. | Both A And C |
Answer» C. Motives | |
13. |
What is the middle class concerned about? |
A. | European travel and club memberships for tennis, golf, and swimming |
B. | Prestigious schooling facility for their children |
C. | Fashion and buying what experts in the media recommend |
D. | Buying only “value for money” products |
Answer» D. Buying only “value for money” products | |
14. |
Buyer decision process starts with |
A. | Need Recognition |
B. | Information Search |
C. | Evaluation Of Alternatives |
D. | Both B And C |
Answer» B. Information Search | |
15. |
Which of the following is not a defined use of marketing research? |
A. | To identify and define marketing opportunities and problems. |
B. | To improve understanding of the marketing process. |
C. | To generate, refine and evaluate marketing actions. |
D. | To justify previous marketing decisions. |
Answer» E. | |
16. |
Consumer behavior differs when you are installing a fire protection system for your warehouse full of steel desks and when you are purchasing a fire protection system for your home, which is full of irreplaceable antiques. Which situational influence explains this consumer behavior? |
A. | Its marketing mix |
B. | Task features |
C. | Current conditions |
D. | Physical features |
Answer» C. Current conditions | |
17. |
_____________ describes changes in an individual's behaviour arising from experience. |
A. | Learning. |
B. | A cue. |
C. | Motivation. |
D. | Stimulus object. |
Answer» B. A cue. | |
18. |
Many marketers use the self-concept premise that people's possessions contribute to and reflect their identities; that is, "we are what we have." Under this premise, consumers ________. |
A. | Use brand personalities |
B. | Are affected by subconscious motivations |
C. | Buy products to support their self-images |
D. | Conduct the information search |
Answer» D. Conduct the information search | |
19. |
The value-expressive influence of reference groups is: |
A. | When a consumer uses the reference group to actively get information from opinion leaders or expert groups. |
B. | When a person is influenced in their choice of brand by the preferences of those with whom they socialize, including family members and work colleagues. |
C. | When someone buys a particular brand to enhance their image, and because they admire characteristics of people who use the bra |
Answer» D. | |
20. |
Very high levels of purchase involvement tend to produce _____. |
A. | extended decision making |
B. | nominal decision making |
C. | affective decision making |
D. | limited decision making |
Answer» B. nominal decision making | |
21. |
The notion of _________________________ reflects the human desire for balance,order, and consistency between beliefs and behaviors. |
A. | Social Equilibrium |
B. | Pro-Innovation Bias |
C. | Neighborhood Effect |
D. | Psychological Equilibrium |
Answer» E. | |
22. |
Group which can exert influences on other because of specialized knowledge and skills iscalled |
A. | opinion leader |
B. | leading adopters |
C. | influential |
D. | all of above |
Answer» C. influential | |
23. |
What is the first stage of the consumer decision process? |
A. | information search |
B. | problem recognition |
C. | alternative evaluation |
D. | purchase |
Answer» C. alternative evaluation | |
24. |
Disappointment following a purchase is called: |
A. | Post-purchase annoyance |
B. | Post-purchase dissonance |
C. | Post-purchase consonance |
D. | None of the above |
Answer» C. Post-purchase consonance | |
25. |
Upper Americans prioritize spending on _______________. |
A. | Technology related products, and gifts |
B. | Pubs and discos |
C. | Gambling events |
D. | Travel, club memberships, and prestigious schools for children. |
Answer» E. | |
26. |
Maslow’s hierarchy of needs includes all EXCEPT which of the following? |
A. | Cognition |
B. | physiological |
C. | safety |
D. | Belongingness |
Answer» B. physiological | |
27. |
Maslow's hierarchy of needs, food, water, sleep, and to an extent, sex, are considered _____ motives. |
A. | Safety |
B. | self-actualization |
C. | Physiological |
D. | Belongingness |
Answer» D. Belongingness | |
28. |
During which stage of the business buying process is a buyer most likely to conduct value analysis, carefully studying components to determine if they can be redesigned, standardized, or made less expensive? |
A. | General need recognition |
B. | Performance review |
C. | Proposal solicitation |
D. | Product specification |
Answer» E. | |
29. |
The dominant set of assumptions which has influenced Western research on art and science since the late 16th Century has been termed positivism. All of the following are tenets of positivism EXCEPT: |
A. | human reason is supreme |
B. | there is a single objective truth that can be discovered by science |
C. | we should stress the functions of objects and celebrate technology |
D. | there are multiple and simultaneous events which shape a particular view of an occurrence and help us interpret the nature of reality |
Answer» E. | |
30. |
The reason that higher prices may not affect consumer buying is _______________. |
A. | Most consumers prefer brand names which have higher prices |
B. | 70% of the total population looks for quality services and is willing to pay higher prices |
C. | Consumers believe that higher prices indicate higher quality or prestige |
D. | Most consumers feel that the price is actually affordable |
Answer» D. Most consumers feel that the price is actually affordable | |
31. |
Issues related to trust in EC include all of the following EXCEPT: |
A. | As a result of trust-transference programs through portal affiliation, seal of approval programs, online shopping communities, and customer endorsements, customers are fully confident in online purchasing transactions. |
B. | When parties trust each other, they have confidence that transaction partners will keep their promises. However, both parties in the transaction assume some risk. |
C. | Trust is particularly important in global EC transactions due to the difficulty of taking legal action in cases of a dispute or fra |
D. | . |
Answer» D. . | |
32. |
Parental yielding is when: |
A. | A parent makes all purchases on behalf of a child. |
B. | A parent is influenced by a child's request and 'surrenders'. |
C. | A parent passes responsibility for purchases for children to another parental decision-maker. |
D. | none of the above |
Answer» C. A parent passes responsibility for purchases for children to another parental decision-maker. | |
33. |
James recently purchased a new car, however now he is worried about whether he made the right decision. Consumer behaviourists have a term for this state of mind. What is it? |
A. | Purchase Concern |
B. | Dithering |
C. | Post-Purchase Dissonance |
D. | Product Evaluation |
Answer» D. Product Evaluation | |
34. |
The effect whereby someone holding two conflicting attitudes at once feels discomfort iscalled: |
A. | Attitude disconfirmation |
B. | Affective re-adjustment |
C. | Cognitive dissonance |
D. | None of the above |
Answer» C. Cognitive dissonance | |
35. |
The individual responsible for the flow of information is called: |
A. | The gatekeeper |
B. | The initiator |
C. | The decider |
D. | None of the above |
Answer» B. The initiator | |
36. |
Tendency to which experiences of potential customers fits with innovation is called |
A. | Relative Advantage |
B. | Divisibility |
C. | Communicability |
D. | Compatibility |
Answer» E. | |
37. |
The process of monitoring our behavior to conform with feedback from others is called: |
A. | Self-expression |
B. | Self-monitoring |
C. | Self-behaving |
D. | None of the above |
Answer» E. | |
38. |
If the unconditioned stimulus comes before the conditioned stimulus, this is called: |
A. | Forward conditioning |
B. | Backward conditioning |
C. | Simultaneous conditioning |
D. | None of the above |
Answer» D. None of the above | |
39. |
The level of concern for, or interest in, the purchase process triggered by the need toconsider a particular purchase is known as _____. |
A. | personal involvement |
B. | product involvement |
C. | purchase involvement |
D. | enduring involvement |
Answer» D. enduring involvement | |
40. |
Insistent demands for products is called: |
A. | Pester power |
B. | Irritation power |
C. | Child pressure |
D. | Peer pressure |
Answer» B. Irritation power | |
41. |
The set of shared beliefs, behaviours and attitudes associated with a large group of peopleis called: |
A. | Religion |
B. | Culture |
C. | Social Framework |
D. | Ethics |
Answer» B. Culture | |
42. |
The core of the “new marketing model” consists of: |
A. | Four P’s—product, place, price, and promotion. |
B. | Customer profiles. |
C. | Online marketing channels. |
D. | Customer relationships. |
Answer» E. | |
43. |
According to brand personality traits, 'excitement' is concluded as brand being |
A. | Outdoorsy And Tough |
B. | Daring And Imaginative |
C. | Cheerful And Wholesome |
D. | Charming And Upper Class |
Answer» C. Cheerful And Wholesome | |
44. |
Well-known brand 'Apple' is related to brand personality trait of |
A. | Ruggedness |
B. | Competence |
C. | Sophistication |
D. | Excitement |
Answer» E. | |
45. |
All of the following factors would be listed as social factors that influence consumerbehaviour EXCEPT: |
A. | Roles and status |
B. | Family. |
C. | Occupation. |
D. | Reference groups. |
Answer» D. Reference groups. | |
46. |
Bill thought he had received the best deal on his new car. Shortly after the purchase, Bill started to notice certain disadvantages of his new car as he learned more about other cars available. Bill is experiencing ________. |
A. | purchase decision |
B. | postpurchase culture |
C. | selective perception |
D. | information evaluation |
Answer» E. | |
47. |
In social class grouping, white and blue collar workers with average pay can be classified as |
A. | Upper Middles |
B. | Working Class |
C. | Middle Class |
D. | Upper Uppers |
Answer» D. Upper Uppers | |
48. |
Those who seek out new intellectual experiences are called: |
A. | Cognitive innovators |
B. | Sensory innovators |
C. | Attitudinal innovators |
D. | Intelligent |
Answer» B. Sensory innovators | |
49. |
Why is market research an essential tool for the marketing manager? |
A. | Monitor changing needs and attitudes, etc. |
B. | Develop more appropriate marketing mixes. |
C. | Monitor progress and diagnose the root causes of marketing problems. |
D. | Define and locate market segments. |
Answer» E. | |
50. |
The tendency for elderly people to move more slowly is an example of: |
A. | Species response tendencies |
B. | Maturation |
C. | Learning |
D. | None of the above |
Answer» E. | |