The clarity in communication could be achieved by which of the following techniques?

Choose words that are short, familiar and conversational.

Construct effective sentences and paragraphs.

Achieve appropriate readability.

Which of the following indicates the correct sequence of the elements of communication in the communication process?

Sender, Receiver, Channel, Message, Feedback

Receiver, Feedback, Sender, Message, Channel

Sender, Channel, Message, feedback, Receiver

Sender, Message, Channel, Receiver, Feedback

32 + Mcqs in Business Communication in Bachelor of Business Administration (BBA) Page 1 McqOptions

1.	The purpose of a -------------- is to help the management identify the reasons underlying a situation that management already know.
A.	Report
B.	Memos
C.	Letters
D.	Circulars
Answer» B. Memos

Discussion

2.	A------------ includes rules for forming compound words, abbreviating technical terms, and writing unusual or difficult words
A.	Appendix
B.	List of references
C.	Bibliography
D.	Glossary
Answer» E.

Discussion

3.	An important function of -------- listening is to build a rapport with another person
A.	Deep listening
B.	False listening
C.	Relationship listening
D.	None of these.
Answer» D. None of these.

Discussion

4.	----------- is a person's belief about his' or her chances of successfully accomplishing a specific task.
A.	Self esteem
B.	Self perception
C.	Self concept
D.	Self Efficacy
Answer» E.

Discussion

5.	"The concept the individual has of himself as a physical, social and spiritual or moral being" is:
A.	Self esteem
B.	Self perception
C.	Self concept
D.	Stereo typing
Answer» D. Stereo typing

Discussion

6.	Communication meant for changing the attitude of others is known as----------- - communication.
A.	Directive
B.	Mass
C.	Persuasive
D.	All the above.
Answer» D. All the above.

Discussion

7.	In ----------speakers choice of words unintentionally communicates something more than what the actual words state.
A.	Unintended communication
B.	Meta communication
C.	Active communication
D.	Fathom communication
Answer» C. Active communication

Discussion

8.	Any letter designed and directed to the exchange of information connected with trade and trade related activities is known as:
A.	Business Report
B.	Business enquiry
C.	Business letter
D.	Business memos
Answer» D. Business memos

Discussion

9.	In ------------ form of communication, all the subordinates of a superior talk to one another through his medium and the superior works as a hub.
A.	Wheel communication
B.	Chain communication
C.	Circular communication
D.	Free flow communication.
Answer» B. Chain communication

Discussion

10.	This communication takes place among the members of a group where every member of a group can communicate with the nearest two members.
A.	Wheel communication
B.	Chain communication
C.	Circular communication
D.	Free flow communication.
Answer» D. Free flow communication.

Discussion

11.	In ---------- form of communication, a subordinate is permitted to communicate with the boss of his boss.
A.	Wheel
B.	Chain
C.	Circular
D.	Inverted V
Answer» E.

Discussion

12.	In ------------- layout of letter, every line begins at left margin and thus makes each paragraph look like a distinct block of message.
A.	Full block
B.	Semi-block
C.	Simplified
D.	All the above.
Answer» B. Semi-block

Discussion

13.	A report prepared in a prescribed form and presented according to an established procedure is ____report
A.	Formal.
B.	Informal.
C.	Statutory.
D.	General.
Answer» B. Informal.

Discussion

14.	____is done by drawing a list of the items of business to be transacted at the meeting.
A.	Minutes.
B.	Resolution.
C.	Invitation.
D.	Agenda.
Answer» E.

Discussion

15.	____and testimonials are important because they express the opinion of others the applicant s suitability for a position.
A.	References.
B.	Qualification.
C.	Service certificate.
D.	Letters.
Answer» B. Qualification.

Discussion

16.	In ............. , the receiver holds preconceived notions, which shape the way a receiver decodes the sender's message.
A.	Discriminative listening
B.	Biased listening
C.	Evaluative listening
D.	Appreciative listening
Answer» C. Evaluative listening

Discussion

17.	In................. speakers choice of words unintentionally communicates something more than what the actual words state.
A.	Formal Communication
B.	Informal communication
C.	Meta communication
D.	None of these
Answer» D. None of these

Discussion

18.	It involves how we say something in different pitch, tone and voice modulation such as slow or fast.
A.	Kinesics
B.	Proxemics
C.	Time language
D.	Paralanguage
Answer» E.

Discussion

19.	.................. are our body parts especially arms, legs, hands and head convey meaning.
A.	Gestures
B.	Proxemics
C.	Time language
D.	Paralanguage
Answer» B. Proxemics

Discussion

20.	Materials distributed to the audience to supplement the contents of the presentation is:
A.	Hand-outs
B.	Cue-cards
C.	Attention grabbers
D.	None of these
Answer» B. Cue-cards

Discussion

21.	Our purpose in a ------------ presentation is to convince your listeners to accept your proposal
A.	Informative
B.	Persuasive
C.	Image building
D.	Multipurpose
Answer» D. Multipurpose

Discussion

22.	Our purpose in a ---------- presentation is to move your audience to take your suggested action.
A.	Informative
B.	Persuasive
C.	Image building
D.	Decision making
Answer» C. Image building

Discussion

23.	A................ focuses on your skills and experience, rather than on your chronological work history
A.	Functional resume
B.	Mini resume
C.	Combination resume
D.	Chronological resume
Answer» B. Mini resume

Discussion

24.	A --------- Starts by listing your work history, with the most recent position listed first.
A.	Functional resume
B.	Mini resume
C.	Combination resume
D.	Chronological resume
Answer» E.

Discussion

25.	A synopsis of the most relevant professional experiences you have for the particular job for which you are applying.
A.	Resume
B.	Curriculum vitae
C.	Application letter
D.	Hand-outs
Answer» B. Curriculum vitae

Discussion

26.	The business letter that neither please nor displease the receiver, but are received with interest are known as
A.	Good news letter
B.	Praising letter
C.	Routine letter
D.	All the above.
Answer» D. All the above.

Discussion

27.	. ------------ is an assigned communication for a purpose and for specific receiver or reader.
A.	Report
B.	Memos
C.	Letters
D.	Circulars
Answer» B. Memos

Discussion

28.	The clarity in communication could be achieved by which of the following techniques?
A.	Choose words that are short, familiar and conversational.
B.	Construct effective sentences and paragraphs.
C.	Achieve appropriate readability.
D.	All the above
Answer» E.

Discussion

29.	The message sent is not always the same as the meaning attached to the message. This is because of the:
A.	Wrong sender
B.	Wrong medium
C.	Faulty message
D.	Inaccurate decoding
Answer» E.

Discussion

30.	Listening has been identified as one of the seven habits of highly effective people by :
A.	Lundsteen
B.	Stephen Covey
C.	Lee Iacocca
D.	Tom Peters
Answer» C. Lee Iacocca

Discussion

31.	Which of the following indicates the correct sequence of the elements of communication in the communication process?
A.	Sender, Receiver, Channel, Message, Feedback
B.	Receiver, Feedback, Sender, Message, Channel
C.	Sender, Channel, Message, feedback, Receiver
D.	Sender, Message, Channel, Receiver, Feedback
Answer» E.

Discussion

32.	In .................. form of communication, a subordinate is permitted to communicate with the boss of his boss.
A.	Chain
B.	Circular
C.	Inverted V
D.	Wheel
Answer» D. Wheel

Discussion

Explore topic-wise MCQs in Bachelor of Business Administration (BBA).

The purpose of a -------------- is to help the management identify the reasons underlying a situation that management already know.

A------------ includes rules for forming compound words, abbreviating technical terms, and writing unusual or difficult words

An important function of -------- listening is to build a rapport with another person

----------- is a person's belief about his' or her chances of successfully accomplishing a specific task.

"The concept the individual has of himself as a physical, social and spiritual or moral being" is:

Communication meant for changing the attitude of others is known as----------- - communication.

In ----------speakers choice of words unintentionally communicates something more than what the actual words state.

Any letter designed and directed to the exchange of information connected with trade and trade related activities is known as:

In ------------ form of communication, all the subordinates of a superior talk to one another through his medium and the superior works as a hub.

This communication takes place among the members of a group where every member of a group can communicate with the nearest two members.

In ---------- form of communication, a subordinate is permitted to communicate with the boss of his boss.

In ------------- layout of letter, every line begins at left margin and thus makes each paragraph look like a distinct block of message.

A report prepared in a prescribed form and presented according to an established procedure is ____report

____is done by drawing a list of the items of business to be transacted at the meeting.

____and testimonials are important because they express the opinion of others the applicant s suitability for a position.

In ............. , the receiver holds preconceived notions, which shape the way a receiver decodes the sender's message.

In................. speakers choice of words unintentionally communicates something more than what the actual words state.

It involves how we say something in different pitch, tone and voice modulation such as slow or fast.

.................. are our body parts especially arms, legs, hands and head convey meaning.

Materials distributed to the audience to supplement the contents of the presentation is:

Our purpose in a ------------ presentation is to convince your listeners to accept your proposal

Our purpose in a ---------- presentation is to move your audience to take your suggested action.

A................ focuses on your skills and experience, rather than on your chronological work history

A --------- Starts by listing your work history, with the most recent position listed first.

A synopsis of the most relevant professional experiences you have for the particular job for which you are applying.

The business letter that neither please nor displease the receiver, but are received with interest are known as

. ------------ is an assigned communication for a purpose and for specific receiver or reader.

The clarity in communication could be achieved by which of the following techniques?

The message sent is not always the same as the meaning attached to the message. This is because of the:

Listening has been identified as one of the seven habits of highly effective people by :

Which of the following indicates the correct sequence of the elements of communication in the communication process?

In .................. form of communication, a subordinate is permitted to communicate with the boss of his boss.