Which among the following is not a factor influencing customer percep – McqOptions

MCQOPTIONS

1.	Which among the following is not a factor influencing customer perception of quality after making a purchase?
A.	Ease of use
B.	Ease of installation
C.	Previous experience
D.	Handling of repairs claims and warranty
Answer» D. Handling of repairs claims and warranty

Discussion

No Comment Found

Related MCQs

Which of the following cannot be considered as a technique to gather information about customer needs?
Which of the following is not the best way to gather information about customer needs?
Which among the following is not a factor influencing customer perception of quality after making a purchase?
Which among the following is not a factor influencing customer perception of quality at the point of making a purchase?
Which among the following does not fall under the category of factors influencing customer perception of quality at the point of making a purchase?
Which among the following does not fall under the category of factors influencing customer perception of quality before making a purchase?
Which among the following is not a factor influencing customer perception of quality before making a purchase?
Reputation of a firm brings the market to them and fetches them more customers.
In the modern world, warranty attached to a product attracts and build markets.
According to ASQ survey, which of the following is not part of customer perceptions?