When the performance of the product matches the more than the expectations of the consumer it is called as

When the performance of the product matches the more than the expectat

1.	When the performance of the product matches the more than the expectations of the consumer it is called as
A.	Delight
B.	Satisfaction
C.	Highly satisfied
D.	All the above
Answer» B. Satisfaction

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When the performance of the product matches the more than the expectations of the consumer it is called as

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