MCQOPTIONS
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				| 1. | 
                                    What determines whether the buyer is satisfied or dissatisfied with a purchase? The answerlies in the relationship between the consumer’s expectations and the product’s _____. | 
                            
| A. | perceived performance . | 
| B. | brand personality | 
| C. | recognition | 
| D. | consumer market | 
| Answer» B. brand personality | |