MCQOPTIONS
Saved Bookmarks
| 1. |
Raju goes to the office from 9 am – 6 pm. He had enrolled himself at a gym center near his office. The gym is open from 6 am – 10 pm. Consider the timings of engagements of both Raju and the gym center, which dimension of ‘service quality’ is strongly promoted? |
| A. | Timeliness |
| B. | Accessibility and Convenience |
| C. | Credibility |
| D. | Reputation |
| Answer» C. Credibility | |