MCQOPTIONS
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| 1. |
According to Crosby’s Fourteen Steps for Quality Improvement, what do you mean by obstacle reporting? |
| A. | To communicate to management about obstacles employees’ face in attaining quality improvement |
| B. | To report about the no of steps employees’ climb on their way to office |
| C. | To write an article on the topic ‘Obstacle’ |
| D. | To write an essay on the topic ‘Obstacle’ |
| Answer» B. To report about the no of steps employees’ climb on their way to office | |