Explore topic-wise MCQs in Total Quality Management.

This section includes 13 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.

1.

The Six Sigma model used for improving the existing process/product is _______

A. DMAIC
B. DMAAD
C. DMADV
D. DMAAX
Answer» B. DMAAD
2.

OCAP refers to ________

A. On Control Action Plan
B. Out of Control Action Plan
C. Out of Concern Action Plan
D. Out of Control Assessment Plan
Answer» C. Out of Concern Action Plan
3.

What does the letter D and V refer to in the DMADV model?

A. Data, Verify
B. Design, Validate
C. Data, Validate
D. Design, Verify
Answer» E.
4.

Which of the following is not a tool used in the Improve process in the DMAIC Model of Six Sigma?

A. Design of Experiments
B. Brainstorming
C. Statistical Process Control
D. Failure Mode Effect Analysis
Answer» D. Failure Mode Effect Analysis
5.

Which of the following is not part of the Improve activity in the DMAIC Model of Six Sigma?

A. Determination of solution effectiveness using data
B. Implementing solution
C. Developing solution alternatives
D. Closing project and communicating results
Answer» E.
6.

Which of the following is not a tool used in the Analyze process in the DMAIC Model of Six Sigma?

A. Quality Function Deployment
B. Histogram
C. Pareto Diagram
D. Run chart
Answer» B. Histogram
7.

Which of the following is not part of the Measure activity in the DMAIC Model of Six Sigma?

A. Determining operational definitions
B. Establishing performance standards
C. Developing the project plan
D. Developing data collection and sample plan
Answer» D. Developing data collection and sample plan
8.

Which of the following is not a tool used in the Measure process in the DMAIC Model of Six Sigma?

A. Quality Function Deployment
B. Measurement Systems Analysis
C. Process capability
D. Tree diagram
Answer» E.
9.

Which of the following is not a tool used in the Define process in the DMAIC Model of Six Sigma?

A. Project charter and plan
B. Check sheet
C. Effort/impact analysis
D. Process mapping
Answer» C. Effort/impact analysis
10.

Defining the problem, objective, goals, and benefits belong to the Define activity in the DMAIC Model of Six Sigma.

A. True
B. False
Answer» B. False
11.

Which of the following does not belong to the Define activity in the DMAIC Model of Six Sigma?

A. Determination of customer requirements
B. Determination of CTQs
C. Validating the measurements
D. Mapping the process
Answer» D. Mapping the process
12.

Which of the following is not part of the Define activity in the DMAIC Model of Six Sigma?

A. Identification of project
B. Identification of champion
C. Identification of project owner
D. Identification of founder of the business
Answer» E.
13.

Six Sigma follows the DMAIC model.

A. True
B. False
Answer» B. False