MCQOPTIONS
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MCQOPTIONS
This section includes 181 Mcqs, each offering curated multiple-choice questions to sharpen your Bachelor of Business Administration in Computer Applications (BBA [CA]) knowledge and support exam preparation. Choose a topic below to get started.
| 101. |
.The subject of organizational culture has been most influenced by which behavioural science discipline |
| A. | Anthropology |
| B. | Psychology |
| C. | social psychology |
| D. | political science |
| Answer» B. Psychology | |
| 102. |
An accurate estimate of BATNA: Sol: |
| A. | Allows disputant in making irrational choices about when to continue |
| B. | negotiating, when to accept an offer, and when to stop |
| C. | Allows being unduly pressured into settlement |
| D. | Prevents team to accept a deal better than the BATNA without hesitation; |
| Answer» E. | |
| 103. |
Impressions formed about people that are based upon fitting the person into various categories are a type of impression called: |
| A. | Data processing |
| B. | Systemic processing |
| C. | Category-based processing |
| D. | Detail processing |
| Answer» D. Detail processing | |
| 104. |
When one disputant is forced to litigation then __________style is not possible. Sol: |
| A. | Compromising |
| B. | Integration |
| C. | Authoritative |
| D. | Avoiding |
| Answer» C. Authoritative | |
| 105. |
The mental processes which are used unconsciously to reinforce stereotypes include all ofthe following except:Sol: |
| A. | Ignoring |
| B. | Over interpretation |
| C. | Explaining away |
| D. | All of the above are correct |
| Answer» E. | |
| 106. |
Extending a pre assumed perception and confirming it with small piece of information is which type of mental process of stereotyping? |
| A. | Selecting Weighting Processes |
| B. | Stereotype over interpretation |
| C. | Stereotype-consistent perception |
| D. | Explaining away |
| Answer» C. Stereotype-consistent perception | |
| 107. |
When we try to associate with the information previously assumed even if we get information about a certain phenomenon, we tend to___________ in process of stereotype. |
| A. | Ignore |
| B. | Explain away |
| C. | Agree |
| D. | Challenge |
| Answer» B. Explain away | |
| 108. |
The mediator s primary function is to promote effective negotiation in: Sol: |
| A. | Facilitative mediation |
| B. | Evaluative mediation |
| C. | Nonbinding evaluations |
| D. | Mediation |
| Answer» B. Evaluative mediation | |
| 109. |
_____________ processing is more accurate, but ________ processing is fasterand easier.Sol: |
| A. | Systematic, category-based |
| B. | Category-based, systematic |
| C. | Dual, systematic |
| D. | Group, Systematic |
| Answer» B. Category-based, systematic | |
| 110. |
mediation: Sol: |
| A. | AThere may not be a settlement since the disputants may not come to agreement |
| B. | If there is some settlement it is permanent |
| C. | The settlement is usually verbal |
| D. | Settlements reached in mediation are not enforceable contracts |
| Answer» B. If there is some settlement it is permanent | |
| 111. |
Which of the following types of mediation has narrow and evaluative focus? Sol: |
| A. | Triage mediation |
| B. | Bargaining-based mediation |
| C. | Pure mediation |
| D. | Therapeutic mediation |
| Answer» C. Pure mediation | |
| 112. |
)In which sort of mediation are due process problems the most likely to occur? Sol: |
| A. | Triage mediation |
| B. | Bargaining-based mediation |
| C. | Pure mediation |
| D. | Transformative mediation |
| Answer» B. Bargaining-based mediation | |
| 113. |
According to Tuchman (1965), which of the following is NOT a stage of the life cycle of agroup? |
| A. | performing |
| B. | norming |
| C. | reforming |
| D. | storming |
| Answer» D. storming | |
| 114. |
The phenomenon whereby an individual in a group will tend to end up agreeing with astrong majority opinion in spite of their own judgement is known as |
| A. | Normative influence |
| B. | informative influence |
| C. | critical mass influence |
| D. | bullying influence |
| Answer» B. informative influence | |
| 115. |
The idea that the degree to which you will be influenced by the opinion of another groupmember will depend on how much you identify with that person is known as |
| A. | reactive intransigence influence |
| B. | referent informational influence |
| C. | reconciliation of internal influence |
| D. | reorganizational interest influence |
| Answer» C. reconciliation of internal influence | |
| 116. |
The process whereby the presence of others is suggested to lead to individuals losing theirsense of personal identity is termed |
| A. | DE individuation |
| B. | deindividualization |
| C. | individualization |
| D. | individuation |
| Answer» B. deindividualization | |
| 117. |
The tendency whereby a group reaches a decision by trying to minimize conflict,neglecting to critically test and evaluate ideas, is termed |
| A. | group compromise |
| B. | group consensus |
| C. | groupthink |
| D. | group cohesion |
| Answer» D. group cohesion | |
| 118. |
The tendency whereby groups make decisions that are more extreme than the individuals opinions within the group is termed |
| A. | group polarization |
| B. | group cohesion |
| C. | group DE individuation |
| D. | group extremism |
| Answer» B. group cohesion | |
| 119. |
Which of the following did Wilfred Bion (1961) NOT observe as a quality that was likely tobe present in a group with good group spirit ? |
| A. | flexibility of group membership |
| B. | the presence of distinct subgroups |
| C. | common purpose |
| D. | valuing of all group members |
| Answer» C. common purpose | |
| 120. |
As a manager, one of James s duties is to present awards to outstanding employees within his department. Which Mintzberg managerial role is James acting in when he does this? |
| A. | leadership role |
| B. | liaison role |
| C. | monitor role |
| D. | figurehead role |
| Answer» E. | |
| 121. |
Which of the following departmentalization can be considered necessary in an organization where the company s products fall into several categories with very different production methods for each category? |
| A. | customer |
| B. | production |
| C. | process |
| D. | matrix |
| Answer» D. matrix | |
| 122. |
A manager is valued by her colleagues for her ability to perform effective break-even analysis on upcoming ventures. In this case, her colleagues value her for competencies that fall within which of Katz s essential management skills categories? |
| A. | technical |
| B. | communication |
| C. | human |
| D. | conceptual |
| Answer» B. communication | |
| 123. |
Conflict causes predictable and destructive changes in the disputant s attitudes,perceptions and interactions is called____________.Sol: |
| A. | Perceived conflict |
| B. | Real conflict |
| C. | Escalating conflict |
| D. | Data type conflict |
| Answer» D. Data type conflict | |
| 124. |
While the Functions, Roles, Skills, and Activities approaches to management all differ, they all recognize that effective and successful managers must develop which of the following? |
| A. | people skills |
| B. | technical skills |
| C. | efficiency |
| D. | entrepreneurialism |
| Answer» B. technical skills | |
| 125. |
The science that seeks to measure, explain, and sometimes change the behaviour of humans and other animals is known as . |
| A. | psychiatry |
| B. | psychology |
| C. | sociology |
| D. | organizational behavior |
| Answer» C. sociology | |
| 126. |
An interpersonal conflict in which no participant is aware of the divergence of goals, needs, or interests is known as__________. |
| A. | Latent conflict |
| B. | False conflict |
| C. | Cause of action |
| D. | None of the given options |
| Answer» B. False conflict | |
| 127. |
. Janjua s Quality trilogy emphasizes the roles of quality planning, quality control and______________ |
| A. | Quality Definition |
| B. | Quality enhancement |
| C. | Quality improvement |
| D. | quality maintenance |
| Answer» D. quality maintenance | |
| 128. |
Which of the following researchers thought that reinforcement was the central factor involved in behavioural change? |
| A. | pavlov |
| B. | fayol |
| C. | skinner |
| D. | deming |
| Answer» D. deming | |
| 129. |
According to management guru Tom Peters, almost all quality improvement comes from of design, manufacturing, layout, processes, and procedures. |
| A. | modification |
| B. | stratification |
| C. | integration |
| D. | simplification |
| Answer» E. | |
| 130. |
Dual concern model assumes that no disputant has ________orientation. Sol: |
| A. | Positive |
| B. | Negative |
| C. | Neutral |
| D. | Zero-Sum |
| Answer» C. Neutral | |
| 131. |
).Individuals such as Albert Einstein, Edwin Land and Steven Jobs lead through which typeof power? |
| A. | Legitimate |
| B. | Reward |
| C. | Expert |
| D. | Charismatic |
| Answer» D. Charismatic | |
| 132. |
A situation involving actual incompatibility of needs, interests or goals is definedas__________.Sol: |
| A. | False conflict |
| B. | True conflict |
| C. | Veridical conflict |
| D. | Both true and veridical conflict |
| Answer» E. | |
| 133. |
According to Fred Luthans and his associates, which of the following is considered a part of traditional management? |
| A. | disciplining |
| B. | decision making |
| C. | exchanging routine information |
| D. | acquiring resources |
| Answer» C. exchanging routine information | |
| 134. |
Over the past two decades, business schools have added required courses on people skills to many of their curricula. Why have they done this? |
| A. | managers no longer need technical skills in subjects such as economics and accounting to succeed. |
| B. | there is an increased emphasis in controlling employee behavior in the workplace. |
| C. | managers need to understand human behavior if they are to be effective. |
| D. | these skills enable managers to effectively lead human resources departments. |
| Answer» D. these skills enable managers to effectively lead human resources departments. | |
| 135. |
An extent to which an organisation achieves its predetermined objectives within given resources and without undue strain to its members |
| A. | organization behavior |
| B. | organizational culture |
| C. | organizational spirit |
| D. | organizational effectiveness |
| Answer» E. | |
| 136. |
Formal power is exercised in a ________manner. Sol: |
| A. | Bottom-up |
| B. | Top-down |
| C. | Horizontal |
| D. | Vertical |
| Answer» C. Horizontal | |
| 137. |
What is the process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment? |
| A. | interpretation |
| B. | environmental analysis |
| C. | outlook |
| D. | perception |
| Answer» E. | |
| 138. |
There is a contest among all employees of organization about valuable suggestions for improving policies for employees. What type of conflict it may be? |
| A. | Constructive |
| B. | Destructive |
| C. | Competitive but constructive |
| D. | Cooperative but destructive |
| Answer» D. Cooperative but destructive | |
| 139. |
. Quality management includes forming and directing a team of people to achieve aqualitative goal within an effective cost and time frame that results in ______________ |
| A. | a project completed in shortest possible time. |
| B. | a product or service that conforms to the required specifications. |
| C. | an award-winning product that brings public recognition to the project |
| D. | an innovative project that establishes qualification of the project team |
| Answer» C. an award-winning product that brings public recognition to the project | |
| 140. |
A functional team might include representatives from a company s design, marketing,and financial departments. |
| A. | true |
| B. | false |
| C. | none |
| D. | all |
| Answer» C. none | |
| 141. |
. Kaizen is a Japanese term meaning ______________continuous improvement |
| A. | Just-in-time (JIT) |
| B. | a fishbone diagrams |
| C. | setting standards |
| D. | None o |
| Answer» B. a fishbone diagrams | |
| 142. |
Which of Luthans managerial activities involves socializing, politicking, and interacting with outsiders? |
| A. | traditional management |
| B. | communicating |
| C. | human resource management |
| D. | networking |
| Answer» E. | |
| 143. |
In Six Sigma, a ______________ is defined as any process output that does not meetcustomer specifications |
| A. | error |
| B. | cost |
| C. | quality |
| D. | defect |
| Answer» E. | |
| 144. |
he first step in conflict diagnosis is to describe the______________. Sol: |
| A. | Conflict |
| B. | Disputant |
| C. | Motives |
| D. | Position |
| Answer» B. Disputant | |
| 145. |
Focusing only on resource aspects of a conflict leads to Sol: |
| A. | Zero-sum thinking |
| B. | A competitive approach to resolution |
| C. | A cooperative approach to resolution |
| D. | Zero-sum thinking and a competitive approach to resolution |
| Answer» E. | |
| 146. |
Which type of trust is founded on control? Sol: |
| A. | Calculus-based trust |
| B. | Knowledge-based trust |
| C. | Identification-based trust |
| D. | Productive based trust |
| Answer» B. Knowledge-based trust | |
| 147. |
A dispute between two neighbors can be example of _________power. Sol: |
| A. | Expert |
| B. | Reward |
| C. | Ecological |
| D. | Social |
| Answer» D. Social | |
| 148. |
There is/are usually ___________ source /sources of any given conflict. Sol: |
| A. | Single |
| B. | Multiple |
| C. | Sole |
| D. | Distinct |
| Answer» C. Sole | |
| 149. |
. fourteen points frameworks for quality and productivity improvement was suggested byssSol: |
| A. | Crosby |
| B. | Ishikawa |
| C. | Deming |
| D. | Juan |
| Answer» E. | |
| 150. |
Today s managers understand that the success of any effort at improving quality and productivity must include. |
| A. | process reengineering |
| B. | quality management programs |
| C. | customer service improvements |
| D. | employees |
| Answer» E. | |