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This section includes 356 Mcqs, each offering curated multiple-choice questions to sharpen your Bachelor of Banking & Insurance (B.B.I) knowledge and support exam preparation. Choose a topic below to get started.
| 201. |
______________ leadership emphasize on rules and regulation in an organizationSol: |
| A. | Democratic |
| B. | Autocratic |
| C. | Laissez-faire |
| D. | Bureaucratic |
| Answer» E. | |
| 202. |
What is one similarity between classic attitudes research and newer social cognitionresearch?Sol: |
| A. | Metatheories |
| B. | Theories of cognition |
| C. | Methods from cognitive psychology |
| D. | None of the above |
| Answer» B. Theories of cognition | |
| 203. |
Quality practices must be carried out ______________at the start of the project |
| A. | throw-out the life of the project |
| B. | at the end of the project |
| C. | no need to carry out quality practices |
| D. | all |
| Answer» B. at the end of the project | |
| 204. |
The tendency whereby a group reaches a decision by trying to minimize conflict,neglecting to critically test and evaluate ideas, is termed |
| A. | group compromise |
| B. | group consensus |
| C. | groupthink |
| D. | group cohesion |
| Answer» D. group cohesion | |
| 205. |
)_____________ embodies a team concept, is based on theprinciple of mutual contribution by employer and employees |
| A. | Autocratic model |
| B. | Custodial model |
| C. | Supportive Model |
| D. | Collegial Model |
| Answer» D. Collegial Model | |
| 206. |
One trait that dominates a personality so much that it influences nearly everything a person doesis a |
| A. | Global Trait |
| B. | Central Trait |
| C. | Specific trait |
| D. | Cardinal Trait |
| Answer» E. | |
| 207. |
Devins personality is researched through 3 factors: extraversion, neuroticism and psychoticism.This personality trait model is called |
| A. | Eysencks Trait Model |
| B. | Myers-Briggs Type Indicator |
| C. | Smith Model |
| D. | Cattells Sixteen factor Model |
| Answer» B. Myers-Briggs Type Indicator | |
| 208. |
Basis of "Autocratic Model of OB isSol: |
| A. | Economic resources |
| B. | Power |
| C. | Leadership |
| D. | Partnership |
| Answer» C. Leadership | |
| 209. |
What are the questions you need to ask yourself while you are assessing yourself forstress |
| A. | Where do you feel stress in your body |
| B. | How do you know when you are stress |
| C. | How do you react to stress |
| D. | All of the above |
| Answer» E. | |
| 210. |
Group polarization refers to the tendency whereby |
| A. | groups make decisions that are more extreme than the individuals’ opinions |
| B. | conflict of individuals’ extreme opinions causes the group to side with the majority |
| C. | the opinions of the minority shift to the majority |
| D. | groups make decisions that are less extreme than the individuals’ opinions |
| Answer» B. conflict of individuals’ extreme opinions causes the group to side with the majority | |
| 211. |
. Janjua’s Quality trilogy emphasizes the roles of quality planning, quality control and______________ |
| A. | Quality Definition |
| B. | Quality enhancement |
| C. | Quality improvement |
| D. | quality maintenance |
| Answer» D. quality maintenance | |
| 212. |
Which of the following OB topics is not central to managing employees' fears aboutterrorism? |
| A. | Emotion |
| B. | Motivation |
| C. | Communication |
| D. | work design |
| Answer» B. Motivation | |
| 213. |
According to Maslow’s need hierarchy theory motivation, the lower level of human needsemanates from _____ |
| A. | A:)Need of maintaining a given economic level |
| B. | Needs like food, clothing, shelter, air, water |
| C. | Need of individuals to associate, belong with others |
| D. | Need for power, self respect, autonomy, self confidence, |
| Answer» C. Need of individuals to associate, belong with others | |
| 214. |
What is meant by ‘interactionism’ in personality psychology? |
| A. | the view that the interaction between people shapes their personalities |
| B. | the view that there is reciprocal interaction between personality, situations and the environment |
| C. | the view that children should interact with other children as much as possible to shape a personality that will benefit them in their later lives |
| D. | None of them |
| Answer» C. the view that children should interact with other children as much as possible to shape a personality that will benefit them in their later lives | |
| 215. |
The MMPI is used to measure: |
| A. | leadership potential |
| B. | the Big Five traits |
| C. | personality and psychological disorders |
| D. | unconscious drives |
| Answer» D. unconscious drives | |
| 216. |
Organisational behavior is a field of study backed by a body ofassociated with growing concern for people at workplace |
| A. | Theory |
| B. | Research |
| C. | Application |
| D. | All of the above |
| Answer» E. | |
| 217. |
Which of the following is NOT suggested as an explanation for poor group motivation? |
| A. | lack of individual feedback |
| B. | lack of clear performance standards |
| C. | seeing that others aren’t pulling their weight |
| D. | latent misanthropic enjoyment of group failure |
| Answer» C. seeing that others aren’t pulling their weight | |
| 218. |
everyone who is faced with a similar situation responds in the same way, attributiontheory states that the behavior shows ______________ |
| A. | Consensus |
| B. | Similarity |
| C. | Reliability |
| D. | Consistency |
| Answer» B. Similarity | |
| 219. |
.The subject of organizational culture has been most influenced by which behaviouralscience discipline |
| A. | Anthropology |
| B. | Psychology |
| C. | social psychology |
| D. | political science |
| Answer» B. Psychology | |
| 220. |
Deming’s 4 step cycle for improvement is______________ |
| A. | plan, do, check, act |
| B. | schedule, do, act, check |
| C. | do, act, check, monitor |
| D. | plan, control, act, sustain |
| Answer» B. schedule, do, act, check | |
| 221. |
Which of the statements below are FALSE? |
| A. | Since Personality psychology has competing viewpoints, it is considered a paradigm. |
| B. | Science judges the truth of statements based on the empirical methoD:) |
| C. | Personality encompasses diverse qualities of individuals (E:)g., biology, social influences, childhood experiences, etC:)) |
| D. | Science demands that hypotheses be discarded if they are not confirmed by observation. |
| Answer» B. Science judges the truth of statements based on the empirical methoD:) | |
| 222. |
___ is the study of the human race and culture. |
| A. | Sociology |
| B. | Ergonomics |
| C. | Political science |
| D. | Anthropology. |
| Answer» E. | |
| 223. |
Which of the following factors may affect the body’s capacity to deal with stresseffectively? |
| A. | Age |
| B. | Psychological factors |
| C. | Physiological reserve |
| D. | All of the above |
| Answer» E. | |
| 224. |
. Quality Circles members are ______________ |
| A. | Paid according to their contribution to quality |
| B. | External consultants designed to provide training in the use of Quality tools |
| C. | Always machine operators |
| D. | None of the three |
| Answer» C. Always machine operators | |
| 225. |
Which of the following is a symptom of long-term stress? |
| A. | Dry mouth |
| B. | Headaches |
| C. | Nausea |
| D. | Increased sweating |
| Answer» C. Nausea | |
| 226. |
Dissonance can be described as:Sol: |
| A. | A motivational state |
| B. | A state of arousal |
| C. | Both A and B |
| D. | Neither A nor B |
| Answer» D. Neither A nor B | |
| 227. |
Basis of "Collegial Model of OB is |
| A. | Economic resources |
| B. | Power |
| C. | Leadership |
| D. | Partnership |
| Answer» E. | |
| 228. |
Early theories concentrate on what motivates individuals in their work. They include:Sol: |
| A. | Maslow’s hierarchy of needs |
| B. | Herzberg’s hygiene and motivator factors |
| C. | Both A&B |
| D. | All of the above |
| Answer» D. All of the above | |
| 229. |
Which of the following would be an example of a correlational strategy of academic research? |
| A. | testing a hypothesis with an experimental group |
| B. | having a group fill out questionnaires |
| C. | using the scientific method |
| D. | a clinician diagnosing his/her patient |
| Answer» C. using the scientific method | |
| 230. |
Extending a pre assumed perception and confirming it with small piece of information iswhich type of mental process of stereotyping? |
| A. | Selecting Weighting Processes |
| B. | Stereotype over interpretation |
| C. | Stereotype-consistent perception |
| D. | Explaining away |
| Answer» C. Stereotype-consistent perception | |
| 231. |
A person has two important attitude, those attitudes are likely to be:Sol: |
| A. | Mutually consistent |
| B. | Accessible |
| C. | Persistent over time |
| D. | All of the above |
| Answer» E. | |
| 232. |
Who has given the hierarchy of needs hierarchy theory of motivation?Sol: |
| A. | Abraham Maslow |
| B. | David McClelland |
| C. | Victor Vroom |
| D. | Frederick Herzberg |
| Answer» B. David McClelland | |
| 233. |
Formal power is exercised in a ________manner.Sol: |
| A. | Bottom-up |
| B. | Top-down |
| C. | Horizontal |
| D. | Vertical |
| Answer» C. Horizontal | |
| 234. |
. fourteen points frameworks for quality and productivity improvement was suggested byssSol: |
| A. | Crosby |
| B. | Ishikawa |
| C. | Deming |
| D. | Juan |
| Answer» E. | |
| 235. |
Who propounded X and Y theory of motivationSol: |
| A. | Maslow |
| B. | F. Herzberg |
| C. | Alderfer |
| D. | Mc Gregor |
| Answer» E. | |
| 236. |
According to Moscovici (1980), the best way for a minority to exert influence on themajority’s opinion is to |
| A. | Maintain a consistent position over time |
| B. | express extreme opinions |
| C. | stress the importance of their opinion |
| D. | express creative opinions |
| Answer» B. express extreme opinions | |
| 237. |
.Forces affecting organizational behavior are |
| A. | People |
| B. | Environment |
| C. | Technology |
| D. | All of the above |
| Answer» E. | |
| 238. |
A person holds_____ power when he influences others by coercing, threatening, harmingand irritating.Sol: |
| A. | Reward |
| B. | Coercive |
| C. | Normative |
| D. | Expert |
| Answer» C. Normative | |
| 239. |
If you had a correlation of positive one, the related items would be: |
| A. | completely unrelated |
| B. | moderately correlated |
| C. | very highly correlated |
| D. | identical |
| Answer» E. | |
| 240. |
The best way to protect the body from the harmful effects of stress is to |
| A. | learn how to avoid it |
| B. | learn how to manage it |
| C. | take your anger out on inanimate objects |
| D. | take a long walk and bottle up your frustration. |
| Answer» D. take a long walk and bottle up your frustration. | |
| 241. |
The form of negotiation in which the negotiation is facilitated by a neutral third party is:Sol: |
| A. | Mediation |
| B. | Agent or advocate-assisted negotiation |
| C. | Nonbinding evaluation |
| D. | Arbitration |
| Answer» B. Agent or advocate-assisted negotiation | |
| 242. |
High levels of trust between disputants makes:Sol: |
| A. | Negotiation more efficient |
| B. | Disputants less responsive |
| C. | Decrease disputant’s willingness to try to find additional ways to trust each other |
| D. | A competitive conflict cycle more likely |
| Answer» B. Disputants less responsive | |
| 243. |
.Quality circle _______ job involvement. |
| A. | Neglects |
| B. | Demotes |
| C. | Promotes |
| D. | Accuser |
| Answer» E. | |
| 244. |
Meeting one party’s goals is just like promoting other party’s goals known as:Sol: |
| A. | Promotive Interdependence |
| B. | Contrient Interdependence |
| C. | Positive Interdependence |
| D. | None of the given options |
| Answer» B. Contrient Interdependence | |
| 245. |
Which among the following is the highest level need under Need Hierarchy Theory ofMotivation? |
| A. | A:)Safety and Security Needs |
| B. | Social Needs |
| C. | Self-esteem Needs |
| D. | Self Actualization Needs |
| Answer» E. | |
| 246. |
explains learning of reflex behavior. |
| A. | Classical Conditioning |
| B. | Operant Conditioning |
| C. | Social learning |
| D. | Cognitive Learning |
| Answer» B. Operant Conditioning | |
| 247. |
What type of personality focuses on how people adapt to everyday life and intervenes to improvethe lives of individuals through therapy? |
| A. | Academic psychology |
| B. | Clinical Psychology |
| C. | Practical Psychology |
| D. | Applied Psychology |
| Answer» C. Practical Psychology | |
| 248. |
'Logical instrumentalism' can be described as: |
| A. | Careful design and planning |
| B. | Emergent |
| C. | Cautious resource allocation |
| D. | Top management rational analysis |
| Answer» C. Cautious resource allocation | |
| 249. |
According to the transactional theory of stress and coping, our response to stress followswhich path? |
| A. | primary appraisal, secondary appraisal, stressor, coping response |
| B. | stressor, emotional appraisal, cognitive appraisal, coping response |
| C. | stressor, primary appraisal, secondary appraisal, coping response |
| D. | emotional appraisal, cognitive appraisal, stressor, coping response |
| Answer» D. emotional appraisal, cognitive appraisal, stressor, coping response | |
| 250. |
Which of the following are true about ‘mini-relaxation exercises’ |
| A. | You can do them anywhere |
| B. | You can do them without eliciting attention from others around you |
| C. | It is most beneficial if you do it on a regular basis |
| D. | All of the above |
| Answer» E. | |