Explore topic-wise MCQs in Bachelor of Banking & Insurance (B.B.I).

This section includes 356 Mcqs, each offering curated multiple-choice questions to sharpen your Bachelor of Banking & Insurance (B.B.I) knowledge and support exam preparation. Choose a topic below to get started.

201.

______________ leadership emphasize on rules and regulation in an organizationSol:

A. Democratic
B. Autocratic
C. Laissez-faire
D. Bureaucratic
Answer» E.
202.

What is one similarity between classic attitudes research and newer social cognitionresearch?Sol:

A. Metatheories
B. Theories of cognition
C. Methods from cognitive psychology
D. None of the above
Answer» B. Theories of cognition
203.

Quality practices must be carried out ______________at the start of the project

A. throw-out the life of the project
B. at the end of the project
C. no need to carry out quality practices
D. all
Answer» B. at the end of the project
204.

The tendency whereby a group reaches a decision by trying to minimize conflict,neglecting to critically test and evaluate ideas, is termed

A. group compromise
B. group consensus
C. groupthink
D. group cohesion
Answer» D. group cohesion
205.

)_____________ embodies a team concept, is based on theprinciple of mutual contribution by employer and employees

A. Autocratic model
B. Custodial model
C. Supportive Model
D. Collegial Model
Answer» D. Collegial Model
206.

One trait that dominates a personality so much that it influences nearly everything a person doesis a

A. Global Trait
B. Central Trait
C. Specific trait
D. Cardinal Trait
Answer» E.
207.

Devins personality is researched through 3 factors: extraversion, neuroticism and psychoticism.This personality trait model is called

A. Eysencks Trait Model
B. Myers-Briggs Type Indicator
C. Smith Model
D. Cattells Sixteen factor Model
Answer» B. Myers-Briggs Type Indicator
208.

Basis of "Autocratic Model of OB isSol:

A. Economic resources
B. Power
C. Leadership
D. Partnership
Answer» C. Leadership
209.

What are the questions you need to ask yourself while you are assessing yourself forstress

A. Where do you feel stress in your body
B. How do you know when you are stress
C. How do you react to stress
D. All of the above
Answer» E.
210.

Group polarization refers to the tendency whereby

A. groups make decisions that are more extreme than the individuals’ opinions
B. conflict of individuals’ extreme opinions causes the group to side with the majority
C. the opinions of the minority shift to the majority
D. groups make decisions that are less extreme than the individuals’ opinions
Answer» B. conflict of individuals’ extreme opinions causes the group to side with the majority
211.

. Janjua’s Quality trilogy emphasizes the roles of quality planning, quality control and______________

A. Quality Definition
B. Quality enhancement
C. Quality improvement
D. quality maintenance
Answer» D. quality maintenance
212.

Which of the following OB topics is not central to managing employees' fears aboutterrorism?

A. Emotion
B. Motivation
C. Communication
D. work design
Answer» B. Motivation
213.

According to Maslow’s need hierarchy theory motivation, the lower level of human needsemanates from _____

A. A:)Need of maintaining a given economic level
B. Needs like food, clothing, shelter, air, water
C. Need of individuals to associate, belong with others
D. Need for power, self respect, autonomy, self confidence,
Answer» C. Need of individuals to associate, belong with others
214.

What is meant by ‘interactionism’ in personality psychology?

A. the view that the interaction between people shapes their personalities
B. the view that there is reciprocal interaction between personality, situations and the environment
C. the view that children should interact with other children as much as possible to shape a personality that will benefit them in their later lives
D. None of them
Answer» C. the view that children should interact with other children as much as possible to shape a personality that will benefit them in their later lives
215.

The MMPI is used to measure:

A. leadership potential
B. the Big Five traits
C. personality and psychological disorders
D. unconscious drives
Answer» D. unconscious drives
216.

Organisational behavior is a field of study backed by a body ofassociated with growing concern for people at workplace

A. Theory
B. Research
C. Application
D. All of the above
Answer» E.
217.

Which of the following is NOT suggested as an explanation for poor group motivation?

A. lack of individual feedback
B. lack of clear performance standards
C. seeing that others aren’t pulling their weight
D. latent misanthropic enjoyment of group failure
Answer» C. seeing that others aren’t pulling their weight
218.

everyone who is faced with a similar situation responds in the same way, attributiontheory states that the behavior shows ______________

A. Consensus
B. Similarity
C. Reliability
D. Consistency
Answer» B. Similarity
219.

.The subject of organizational culture has been most influenced by which behaviouralscience discipline

A. Anthropology
B. Psychology
C. social psychology
D. political science
Answer» B. Psychology
220.

Deming’s 4 step cycle for improvement is______________

A. plan, do, check, act
B. schedule, do, act, check
C. do, act, check, monitor
D. plan, control, act, sustain
Answer» B. schedule, do, act, check
221.

Which of the statements below are FALSE?

A. Since Personality psychology has competing viewpoints, it is considered a paradigm.
B. Science judges the truth of statements based on the empirical methoD:)
C. Personality encompasses diverse qualities of individuals (E:)g., biology, social influences, childhood experiences, etC:))
D. Science demands that hypotheses be discarded if they are not confirmed by observation.
Answer» B. Science judges the truth of statements based on the empirical methoD:)
222.

___ is the study of the human race and culture.

A. Sociology
B. Ergonomics
C. Political science
D. Anthropology.
Answer» E.
223.

Which of the following factors may affect the body’s capacity to deal with stresseffectively?

A. Age
B. Psychological factors
C. Physiological reserve
D. All of the above
Answer» E.
224.

. Quality Circles members are ______________

A. Paid according to their contribution to quality
B. External consultants designed to provide training in the use of Quality tools
C. Always machine operators
D. None of the three
Answer» C. Always machine operators
225.

Which of the following is a symptom of long-term stress?

A. Dry mouth
B. Headaches
C. Nausea
D. Increased sweating
Answer» C. Nausea
226.

Dissonance can be described as:Sol:

A. A motivational state
B. A state of arousal
C. Both A and B
D. Neither A nor B
Answer» D. Neither A nor B
227.

Basis of "Collegial Model of OB is

A. Economic resources
B. Power
C. Leadership
D. Partnership
Answer» E.
228.

Early theories concentrate on what motivates individuals in their work. They include:Sol:

A. Maslow’s hierarchy of needs
B. Herzberg’s hygiene and motivator factors
C. Both A&B
D. All of the above
Answer» D. All of the above
229.

Which of the following would be an example of a correlational strategy of academic research?

A. testing a hypothesis with an experimental group
B. having a group fill out questionnaires
C. using the scientific method
D. a clinician diagnosing his/her patient
Answer» C. using the scientific method
230.

Extending a pre assumed perception and confirming it with small piece of information iswhich type of mental process of stereotyping?

A. Selecting Weighting Processes
B. Stereotype over interpretation
C. Stereotype-consistent perception
D. Explaining away
Answer» C. Stereotype-consistent perception
231.

A person has two important attitude, those attitudes are likely to be:Sol:

A. Mutually consistent
B. Accessible
C. Persistent over time
D. All of the above
Answer» E.
232.

Who has given the hierarchy of needs hierarchy theory of motivation?Sol:

A. Abraham Maslow
B. David McClelland
C. Victor Vroom
D. Frederick Herzberg
Answer» B. David McClelland
233.

Formal power is exercised in a ________manner.Sol:

A. Bottom-up
B. Top-down
C. Horizontal
D. Vertical
Answer» C. Horizontal
234.

. fourteen points frameworks for quality and productivity improvement was suggested byssSol:

A. Crosby
B. Ishikawa
C. Deming
D. Juan
Answer» E.
235.

Who propounded X and Y theory of motivationSol:

A. Maslow
B. F. Herzberg
C. Alderfer
D. Mc Gregor
Answer» E.
236.

According to Moscovici (1980), the best way for a minority to exert influence on themajority’s opinion is to

A. Maintain a consistent position over time
B. express extreme opinions
C. stress the importance of their opinion
D. express creative opinions
Answer» B. express extreme opinions
237.

.Forces affecting organizational behavior are

A. People
B. Environment
C. Technology
D. All of the above
Answer» E.
238.

A person holds_____ power when he influences others by coercing, threatening, harmingand irritating.Sol:

A. Reward
B. Coercive
C. Normative
D. Expert
Answer» C. Normative
239.

If you had a correlation of positive one, the related items would be:

A. completely unrelated
B. moderately correlated
C. very highly correlated
D. identical
Answer» E.
240.

The best way to protect the body from the harmful effects of stress is to

A. learn how to avoid it
B. learn how to manage it
C. take your anger out on inanimate objects
D. take a long walk and bottle up your frustration.
Answer» D. take a long walk and bottle up your frustration.
241.

The form of negotiation in which the negotiation is facilitated by a neutral third party is:Sol:

A. Mediation
B. Agent or advocate-assisted negotiation
C. Nonbinding evaluation
D. Arbitration
Answer» B. Agent or advocate-assisted negotiation
242.

High levels of trust between disputants makes:Sol:

A. Negotiation more efficient
B. Disputants less responsive
C. Decrease disputant’s willingness to try to find additional ways to trust each other
D. A competitive conflict cycle more likely
Answer» B. Disputants less responsive
243.

.Quality circle _______ job involvement.

A. Neglects
B. Demotes
C. Promotes
D. Accuser
Answer» E.
244.

Meeting one party’s goals is just like promoting other party’s goals known as:Sol:

A. Promotive Interdependence
B. Contrient Interdependence
C. Positive Interdependence
D. None of the given options
Answer» B. Contrient Interdependence
245.

Which among the following is the highest level need under Need Hierarchy Theory ofMotivation?

A. A:)Safety and Security Needs
B. Social Needs
C. Self-esteem Needs
D. Self Actualization Needs
Answer» E.
246.

explains learning of reflex behavior.

A. Classical Conditioning
B. Operant Conditioning
C. Social learning
D. Cognitive Learning
Answer» B. Operant Conditioning
247.

What type of personality focuses on how people adapt to everyday life and intervenes to improvethe lives of individuals through therapy?

A. Academic psychology
B. Clinical Psychology
C. Practical Psychology
D. Applied Psychology
Answer» C. Practical Psychology
248.

'Logical instrumentalism' can be described as:

A. Careful design and planning
B. Emergent
C. Cautious resource allocation
D. Top management rational analysis
Answer» C. Cautious resource allocation
249.

According to the transactional theory of stress and coping, our response to stress followswhich path?

A. primary appraisal, secondary appraisal, stressor, coping response
B. stressor, emotional appraisal, cognitive appraisal, coping response
C. stressor, primary appraisal, secondary appraisal, coping response
D. emotional appraisal, cognitive appraisal, stressor, coping response
Answer» D. emotional appraisal, cognitive appraisal, stressor, coping response
250.

Which of the following are true about ‘mini-relaxation exercises’

A. You can do them anywhere
B. You can do them without eliciting attention from others around you
C. It is most beneficial if you do it on a regular basis
D. All of the above
Answer» E.