MCQOPTIONS
Saved Bookmarks
This section includes 356 Mcqs, each offering curated multiple-choice questions to sharpen your Bachelor of Banking & Insurance (B.B.I) knowledge and support exam preparation. Choose a topic below to get started.
| 301. |
All of the following are advantages of understanding the other disputant's interestsexcept:Sol: |
| A. | It helps user visualize and recognize alternate ways to meet goals |
| B. | It creates greater inflexibility in coming to settlement |
| C. | It ensures user doesn’t miss an optimal resolution |
| D. | It enables user to evaluate whether some interests could be met outside the conflict |
| Answer» C. It ensures user doesn’t miss an optimal resolution | |
| 302. |
Talkative vs. silent; frank, open vs. secretive; adventurous vs. cautious; sociable vs. reclusivethesetraits describe which dimension of personality? |
| A. | Agreeableness |
| B. | Conscientiousness |
| C. | Extraversion |
| D. | Culture |
| Answer» D. Culture | |
| 303. |
When are people more likely to learn selectively?Sol: |
| A. | During incidental learning |
| B. | During intentional learning |
| C. | During active learning |
| D. | Both B and C |
| Answer» B. During intentional learning | |
| 304. |
Which of the following is NOT given as a criticism of the Type A/B personality theory? |
| A. | most of the research on Type A personality is purely correlational |
| B. | there is a lack of cross-cultural research |
| C. | the questionnaires that claim to measure Type A personality have poor internal reliability scores |
| D. | None of them |
| Answer» D. None of them | |
| 305. |
Which of the following is NOT associated with workplace stress? |
| A. | work overload |
| B. | job insecurity |
| C. | supervisory support |
| D. | conflict with co-workers |
| Answer» D. conflict with co-workers | |
| 306. |
If a person has two important attitudes, those attitudes are likely to be:Sol: |
| A. | Mutually consistent |
| B. | Accessible |
| C. | Persistent over time |
| D. | All of the above |
| Answer» E. | |
| 307. |
According to Tuchman (1965), which of the following is NOT a stage of the life cycle of agroup? |
| A. | performing |
| B. | norming |
| C. | reforming |
| D. | storming |
| Answer» D. storming | |
| 308. |
How many levels are there in Needs Hierarchy theory of motivation?Sol: |
| A. | 6 |
| B. | 5 |
| C. | 4 |
| D. | 3 |
| Answer» E. | |
| 309. |
There is a contest among all employees of organization about valuable suggestions forimproving policies for employees. What type of conflict it may be? |
| A. | Constructive |
| B. | Destructive |
| C. | Competitive but constructive |
| D. | Cooperative but destructive |
| Answer» D. Cooperative but destructive | |
| 310. |
The problem-solving method in which all members of a group fully accept and support adecision. |
| A. | norm |
| B. | compromise |
| C. | goal |
| D. | consensus |
| Answer» E. | |
| 311. |
Describe the level of communication between team members: |
| A. | In this team, people are afraid to speak up and we do not listen to each other |
| B. | Everybody speaks up, but not all team members listen |
| C. | Everybody accurately states their view and others listen and understand what is being saidwe talk together |
| D. | Quite a few of the team members withhold their thoughts and don’t listen to others |
| Answer» D. Quite a few of the team members withhold their thoughts and don’t listen to others | |
| 312. |
Which people make riskier decisions?Sol: |
| A. | Individuals |
| B. | Group members at the beginning of a discussion |
| C. | Group members after a discussion |
| D. | None of the above |
| Answer» E. | |
| 313. |
A conflict situation in which the disputants believe that when one disputant helpshim/herself, the other disputant is also helped is_______________. |
| A. | Constructive conflict |
| B. | Competitive conflict |
| C. | Destructive conflict |
| D. | Cooperative conflict |
| Answer» E. | |
| 314. |
D What is one of the main assumptions of the trait approach to personality? |
| A. | traits are not very stable across the lifespan and are therefore weak predictors of personality |
| B. | traits stay relatively stable across the lifespan |
| C. | traits change drastically around the age of 6 years, which has to be taken into account when predicting personality |
| D. | None of them |
| Answer» B. traits stay relatively stable across the lifespan | |
| 315. |
Which of the following is not a defence mechanism? |
| A. | ingratiation |
| B. | regression |
| C. | projection |
| D. | Sublimation |
| Answer» B. regression | |
| 316. |
Which among the following is the correct order of Maslows’ Need Hierarchy Theory ofMotivation starting from lower to higher level need? |
| A. | Safety and Security Needs, Physiological Need, Social Needs, Self-esteem Needs, SelfActualization Needs |
| B. | Social Needs, Physiological Need, Safety and Security Needs, Self-esteem Needs, SelfActualization Needs |
| C. | Physiological Need, Safety and Security Needs, Social Needs, Self-esteem Needs, SelfActualization Needs |
| D. | Self-Actualization Needs , Physiological Need, Safety and Security Needs, Social Needs, Self-esteem Needs |
| Answer» D. Self-Actualization Needs , Physiological Need, Safety and Security Needs, Social Needs, Self-esteem Needs | |
| 317. |
Which of the following forms the basis for the autocratic modelof OB |
| A. | Obedience |
| B. | Authority |
| C. | Power |
| D. | Dependence on boss |
| Answer» E. | |
| 318. |
Which of the following characteristics describe someone who, according to Maslow, is selfactualized? |
| A. | creativity |
| B. | confidence |
| C. | Spontaneity |
| D. | all of the above |
| Answer» E. | |
| 319. |
Groupthink refers to the process by which, when making decisions, the group placesmore importance on |
| A. | Reaching a cohesive agreement |
| B. | making a quality decision |
| C. | reaching a speedy decision |
| D. | reaching a well-evaluated decision |
| Answer» B. making a quality decision | |
| 320. |
Which among the following is the correct order of Maslows’ Need Hierarchy Theory ofMotivation starting from lower to higher level need?Sol: |
| A. | Social Needs, Physiological Need, Safety and Security Needs, Self-esteem Needs, SelfActualization Needs |
| B. | Physiological Need, Safety and Security Needs, Social Needs, Self-esteem Needs, SelfActualization Needs |
| C. | Self-Actualization Needs , Physiological Need, Safety and Security Needs, Social Needs, Self-esteem Needs |
| D. | Safety and Security Needs, Physiological Need, Social Needs, Self Actualization Needs, Self-esteem Needs |
| Answer» D. Safety and Security Needs, Physiological Need, Social Needs, Self Actualization Needs, Self-esteem Needs | |
| 321. |
According to the Canadian government, stress has ________ costs. |
| A. | social |
| B. | economic |
| C. | personal |
| D. | None of the above |
| Answer» D. None of the above | |
| 322. |
A dispute between two neighbors can be example of _________power.Sol: |
| A. | Expert |
| B. | Reward |
| C. | Ecological |
| D. | Social |
| Answer» D. Social | |
| 323. |
Which of the following types of mediation has narrow and evaluative focus?Sol: |
| A. | Triage mediation |
| B. | Bargaining-based mediation |
| C. | Pure mediation |
| D. | Therapeutic mediation |
| Answer» C. Pure mediation | |
| 324. |
The type of stress when the body reacts to meet the demands of a physically oremotionally threatening |
| A. | situation is known as |
| B. | survival stress |
| C. | negative stress |
| D. | internally generated stress. |
| Answer» B. survival stress | |
| 325. |
Which of the following theories operate on a multiple entity? |
| A. | Life cycle and teleological theories |
| B. | Teleological and dialectical theories |
| C. | Dialectical and evolutionary theories |
| D. | Evolutionary and life cycle theories |
| Answer» D. Evolutionary and life cycle theories | |
| 326. |
An attitude can be inferred from a person’s:Sol: |
| A. | Cognition |
| B. | Affect |
| C. | Behavior |
| D. | All of the above |
| Answer» E. | |
| 327. |
he first step in conflict diagnosis is to describe the______________.Sol: |
| A. | Conflict |
| B. | Disputant |
| C. | Motives |
| D. | Position |
| Answer» B. Disputant | |
| 328. |
One can infer attitudes and make judgments about people and things through_____________.Sol: |
| A. | Perception |
| B. | General attribution theory |
| C. | Stimuli |
| D. | Cognitive Structure |
| Answer» B. General attribution theory | |
| 329. |
Which of the following would NOT be useful to a behavioural geneticist? |
| A. | case studies |
| B. | family studies |
| C. | adoption studies |
| D. | twin studies |
| Answer» B. family studies | |
| 330. |
Which of the following contexts would most suit a transformational leader? |
| A. | An organization that is in trouble |
| B. | An organization that is performing well |
| C. | An organization in a stable environment |
| D. | An organization in a mature industry |
| Answer» B. An organization that is performing well | |
| 331. |
Which among the following theories can be considered as an extension of Maslows’ NeedHierarchy Theory of Motivation? |
| A. | A:)Alderfer – ERG theory |
| B. | Maslow – hierarchy of needs theory |
| C. | Herzberg – Two factor theory |
| D. | Skinner’s reinforcement theory |
| Answer» B. Maslow – hierarchy of needs theory | |
| 332. |
Successful problem solvers immediately look for solutions at the first sign of a problem. |
| A. | true |
| B. | false |
| C. | none |
| D. | all |
| Answer» C. none | |
| 333. |
Process or administrative theory of organization is being given bySol: |
| A. | Elton Mayo |
| B. | Henry Fayol |
| C. | F.W. Taylor |
| D. | Max Weber |
| Answer» C. F.W. Taylor | |
| 334. |
QFD stands for ______________- |
| A. | Quantity for deployment |
| B. | Quality for deployment |
| C. | Quality function deployment |
| D. | Quality for decision |
| Answer» D. Quality for decision | |
| 335. |
Quality circles _______ problem solving capability. |
| A. | Create |
| B. | Delete |
| C. | Stop |
| D. | Eradicates |
| Answer» B. Delete | |
| 336. |
The meaning of language or behavior may be misunderstood, causing a _____ conflict.Sol: |
| A. | Preferences and nuisances |
| B. | Data-type |
| C. | Resource |
| D. | Communication |
| Answer» E. | |
| 337. |
The idea that the degree to which you will be influenced by the opinion of another groupmember will depend on how much you identify with that person is known as |
| A. | reactive intransigence influence |
| B. | referent informational influence |
| C. | reconciliation of internal influence |
| D. | reorganizational interest influence |
| Answer» C. reconciliation of internal influence | |
| 338. |
.TQM stands for ______________ |
| A. | Total Quality Management |
| B. | Total Quantity Management |
| C. | Total Qualitative Management |
| D. | To question management |
| Answer» B. Total Quantity Management | |
| 339. |
An accurate estimate of BATNA:Sol: |
| A. | Allows disputant in making irrational choices about when to continue |
| B. | negotiating, when to accept an offer, and when to stop |
| C. | Allows being unduly pressured into settlement |
| D. | Prevents team to accept a deal better than the BATNA without hesitation; |
| Answer» E. | |
| 340. |
The influence which is deliberate or purposive in nature may be called_____.Sol: |
| A. | Motivation |
| B. | Power |
| C. | Integration |
| D. | None of the given options |
| Answer» C. Integration | |
| 341. |
People are more selective about exposure to content when:Sol: |
| A. | Dissonance is decreased |
| B. | An attitude is personally important |
| C. | Sequentially arriving information increases commitment |
| D. | Both B and C |
| Answer» E. | |
| 342. |
."______________ are social inventions for accomplishing goals through group effortManagement |
| A. | Organization |
| B. | Leadership |
| C. | Behavior |
| D. | None of the above |
| Answer» B. Leadership | |
| 343. |
)..Functional managers are responsible _____ |
| A. | for a single area of activity |
| B. | to the upper level of management and staff |
| C. | for complex organizational sub-units |
| D. | for obtaining copyrights and patents for newly developed processes and equipment |
| Answer» B. to the upper level of management and staff | |
| 344. |
Social learning is an extension of |
| A. | Cognitive learning |
| B. | Operant learning |
| C. | Classical conditioning |
| D. | Programmed learning |
| Answer» C. Classical conditioning | |
| 345. |
Steiner (1972) called losses in group productivity due to poor coordination |
| A. | disorganization losses |
| B. | momentum losses |
| C. | process losses |
| D. | laziness losses |
| Answer» D. laziness losses | |
| 346. |
William Sheldon suggested that body build was associated with personality traits. Which one bestdescribes a person whos sensitive and intellectual? |
| A. | conservative |
| B. | neurotic |
| C. | endomorph |
| D. | ectomorph |
| Answer» E. | |
| 347. |
The ______________is the part of the personality that opposes the desires of the id by enforcing moral restrictions |
| A. | superego |
| B. | ego |
| C. | motives |
| D. | observation |
| Answer» B. ego | |
| 348. |
Classical conditioning is also referred to as _____________conditioning |
| A. | bandura |
| B. | maslow |
| C. | pavlovian |
| D. | robbins |
| Answer» D. robbins | |
| 349. |
___________ is a schedule of reinforcement in which a fixed period of tie must elapse before a reinforcement is administered |
| A. | fixed ratio |
| B. | variable ratio |
| C. | fixed interval |
| D. | variable interval |
| Answer» D. variable interval | |
| 350. |
__________ is a schedule of reinforcement in which a variable amount of time must pass before a response is reinforced |
| A. | fixed ratio |
| B. | variable ratio |
| C. | fixed interval |
| D. | variable interval |
| Answer» E. | |