Explore topic-wise MCQs in Bachelor of Banking & Insurance (B.B.I).

This section includes 356 Mcqs, each offering curated multiple-choice questions to sharpen your Bachelor of Banking & Insurance (B.B.I) knowledge and support exam preparation. Choose a topic below to get started.

301.

All of the following are advantages of understanding the other disputant's interestsexcept:Sol:

A. It helps user visualize and recognize alternate ways to meet goals
B. It creates greater inflexibility in coming to settlement
C. It ensures user doesn’t miss an optimal resolution
D. It enables user to evaluate whether some interests could be met outside the conflict
Answer» C. It ensures user doesn’t miss an optimal resolution
302.

Talkative vs. silent; frank, open vs. secretive; adventurous vs. cautious; sociable vs. reclusivethesetraits describe which dimension of personality?

A. Agreeableness
B. Conscientiousness
C. Extraversion
D. Culture
Answer» D. Culture
303.

When are people more likely to learn selectively?Sol:

A. During incidental learning
B. During intentional learning
C. During active learning
D. Both B and C
Answer» B. During intentional learning
304.

Which of the following is NOT given as a criticism of the Type A/B personality theory?

A. most of the research on Type A personality is purely correlational
B. there is a lack of cross-cultural research
C. the questionnaires that claim to measure Type A personality have poor internal reliability scores
D. None of them
Answer» D. None of them
305.

Which of the following is NOT associated with workplace stress?

A. work overload
B. job insecurity
C. supervisory support
D. conflict with co-workers
Answer» D. conflict with co-workers
306.

If a person has two important attitudes, those attitudes are likely to be:Sol:

A. Mutually consistent
B. Accessible
C. Persistent over time
D. All of the above
Answer» E.
307.

According to Tuchman (1965), which of the following is NOT a stage of the life cycle of agroup?

A. performing
B. norming
C. reforming
D. storming
Answer» D. storming
308.

How many levels are there in Needs Hierarchy theory of motivation?Sol:

A. 6
B. 5
C. 4
D. 3
Answer» E.
309.

There is a contest among all employees of organization about valuable suggestions forimproving policies for employees. What type of conflict it may be?

A. Constructive
B. Destructive
C. Competitive but constructive
D. Cooperative but destructive
Answer» D. Cooperative but destructive
310.

The problem-solving method in which all members of a group fully accept and support adecision.

A. norm
B. compromise
C. goal
D. consensus
Answer» E.
311.

Describe the level of communication between team members:

A. In this team, people are afraid to speak up and we do not listen to each other
B. Everybody speaks up, but not all team members listen
C. Everybody accurately states their view and others listen and understand what is being saidwe talk together
D. Quite a few of the team members withhold their thoughts and don’t listen to others
Answer» D. Quite a few of the team members withhold their thoughts and don’t listen to others
312.

Which people make riskier decisions?Sol:

A. Individuals
B. Group members at the beginning of a discussion
C. Group members after a discussion
D. None of the above
Answer» E.
313.

A conflict situation in which the disputants believe that when one disputant helpshim/herself, the other disputant is also helped is_______________.

A. Constructive conflict
B. Competitive conflict
C. Destructive conflict
D. Cooperative conflict
Answer» E.
314.

D What is one of the main assumptions of the trait approach to personality?

A. traits are not very stable across the lifespan and are therefore weak predictors of personality
B. traits stay relatively stable across the lifespan
C. traits change drastically around the age of 6 years, which has to be taken into account when predicting personality
D. None of them
Answer» B. traits stay relatively stable across the lifespan
315.

Which of the following is not a defence mechanism?

A. ingratiation
B. regression
C. projection
D. Sublimation
Answer» B. regression
316.

Which among the following is the correct order of Maslows’ Need Hierarchy Theory ofMotivation starting from lower to higher level need?

A. Safety and Security Needs, Physiological Need, Social Needs, Self-esteem Needs, SelfActualization Needs
B. Social Needs, Physiological Need, Safety and Security Needs, Self-esteem Needs, SelfActualization Needs
C. Physiological Need, Safety and Security Needs, Social Needs, Self-esteem Needs, SelfActualization Needs
D. Self-Actualization Needs , Physiological Need, Safety and Security Needs, Social Needs, Self-esteem Needs
Answer» D. Self-Actualization Needs , Physiological Need, Safety and Security Needs, Social Needs, Self-esteem Needs
317.

Which of the following forms the basis for the autocratic modelof OB

A. Obedience
B. Authority
C. Power
D. Dependence on boss
Answer» E.
318.

Which of the following characteristics describe someone who, according to Maslow, is selfactualized?

A. creativity
B. confidence
C. Spontaneity
D. all of the above
Answer» E.
319.

Groupthink refers to the process by which, when making decisions, the group placesmore importance on

A. Reaching a cohesive agreement
B. making a quality decision
C. reaching a speedy decision
D. reaching a well-evaluated decision
Answer» B. making a quality decision
320.

Which among the following is the correct order of Maslows’ Need Hierarchy Theory ofMotivation starting from lower to higher level need?Sol:

A. Social Needs, Physiological Need, Safety and Security Needs, Self-esteem Needs, SelfActualization Needs
B. Physiological Need, Safety and Security Needs, Social Needs, Self-esteem Needs, SelfActualization Needs
C. Self-Actualization Needs , Physiological Need, Safety and Security Needs, Social Needs, Self-esteem Needs
D. Safety and Security Needs, Physiological Need, Social Needs, Self Actualization Needs, Self-esteem Needs
Answer» D. Safety and Security Needs, Physiological Need, Social Needs, Self Actualization Needs, Self-esteem Needs
321.

According to the Canadian government, stress has ________ costs.

A. social
B. economic
C. personal
D. None of the above
Answer» D. None of the above
322.

A dispute between two neighbors can be example of _________power.Sol:

A. Expert
B. Reward
C. Ecological
D. Social
Answer» D. Social
323.

Which of the following types of mediation has narrow and evaluative focus?Sol:

A. Triage mediation
B. Bargaining-based mediation
C. Pure mediation
D. Therapeutic mediation
Answer» C. Pure mediation
324.

The type of stress when the body reacts to meet the demands of a physically oremotionally threatening

A. situation is known as
B. survival stress
C. negative stress
D. internally generated stress.
Answer» B. survival stress
325.

Which of the following theories operate on a multiple entity?

A. Life cycle and teleological theories
B. Teleological and dialectical theories
C. Dialectical and evolutionary theories
D. Evolutionary and life cycle theories
Answer» D. Evolutionary and life cycle theories
326.

An attitude can be inferred from a person’s:Sol:

A. Cognition
B. Affect
C. Behavior
D. All of the above
Answer» E.
327.

he first step in conflict diagnosis is to describe the______________.Sol:

A. Conflict
B. Disputant
C. Motives
D. Position
Answer» B. Disputant
328.

One can infer attitudes and make judgments about people and things through_____________.Sol:

A. Perception
B. General attribution theory
C. Stimuli
D. Cognitive Structure
Answer» B. General attribution theory
329.

Which of the following would NOT be useful to a behavioural geneticist?

A. case studies
B. family studies
C. adoption studies
D. twin studies
Answer» B. family studies
330.

Which of the following contexts would most suit a transformational leader?

A. An organization that is in trouble
B. An organization that is performing well
C. An organization in a stable environment
D. An organization in a mature industry
Answer» B. An organization that is performing well
331.

Which among the following theories can be considered as an extension of Maslows’ NeedHierarchy Theory of Motivation?

A. A:)Alderfer – ERG theory
B. Maslow – hierarchy of needs theory
C. Herzberg – Two factor theory
D. Skinner’s reinforcement theory
Answer» B. Maslow – hierarchy of needs theory
332.

Successful problem solvers immediately look for solutions at the first sign of a problem.

A. true
B. false
C. none
D. all
Answer» C. none
333.

Process or administrative theory of organization is being given bySol:

A. Elton Mayo
B. Henry Fayol
C. F.W. Taylor
D. Max Weber
Answer» C. F.W. Taylor
334.

QFD stands for ______________-

A. Quantity for deployment
B. Quality for deployment
C. Quality function deployment
D. Quality for decision
Answer» D. Quality for decision
335.

Quality circles _______ problem solving capability.

A. Create
B. Delete
C. Stop
D. Eradicates
Answer» B. Delete
336.

The meaning of language or behavior may be misunderstood, causing a _____ conflict.Sol:

A. Preferences and nuisances
B. Data-type
C. Resource
D. Communication
Answer» E.
337.

The idea that the degree to which you will be influenced by the opinion of another groupmember will depend on how much you identify with that person is known as

A. reactive intransigence influence
B. referent informational influence
C. reconciliation of internal influence
D. reorganizational interest influence
Answer» C. reconciliation of internal influence
338.

.TQM stands for ______________

A. Total Quality Management
B. Total Quantity Management
C. Total Qualitative Management
D. To question management
Answer» B. Total Quantity Management
339.

An accurate estimate of BATNA:Sol:

A. Allows disputant in making irrational choices about when to continue
B. negotiating, when to accept an offer, and when to stop
C. Allows being unduly pressured into settlement
D. Prevents team to accept a deal better than the BATNA without hesitation;
Answer» E.
340.

The influence which is deliberate or purposive in nature may be called_____.Sol:

A. Motivation
B. Power
C. Integration
D. None of the given options
Answer» C. Integration
341.

People are more selective about exposure to content when:Sol:

A. Dissonance is decreased
B. An attitude is personally important
C. Sequentially arriving information increases commitment
D. Both B and C
Answer» E.
342.

."______________ are social inventions for accomplishing goals through group effortManagement

A. Organization
B. Leadership
C. Behavior
D. None of the above
Answer» B. Leadership
343.

)..Functional managers are responsible _____

A. for a single area of activity
B. to the upper level of management and staff
C. for complex organizational sub-units
D. for obtaining copyrights and patents for newly developed processes and equipment
Answer» B. to the upper level of management and staff
344.

Social learning is an extension of

A. Cognitive learning
B. Operant learning
C. Classical conditioning
D. Programmed learning
Answer» C. Classical conditioning
345.

Steiner (1972) called losses in group productivity due to poor coordination

A. disorganization losses
B. momentum losses
C. process losses
D. laziness losses
Answer» D. laziness losses
346.

William Sheldon suggested that body build was associated with personality traits. Which one bestdescribes a person whos sensitive and intellectual?

A. conservative
B. neurotic
C. endomorph
D. ectomorph
Answer» E.
347.

The ______________is the part of the personality that opposes the desires of the id by enforcing moral restrictions

A. superego
B. ego
C. motives
D. observation
Answer» B. ego
348.

Classical conditioning is also referred to as _____________conditioning

A. bandura
B. maslow
C. pavlovian
D. robbins
Answer» D. robbins
349.

___________ is a schedule of reinforcement in which a fixed period of tie must elapse before a reinforcement is administered

A. fixed ratio
B. variable ratio
C. fixed interval
D. variable interval
Answer» D. variable interval
350.

__________ is a schedule of reinforcement in which a variable amount of time must pass before a response is reinforced

A. fixed ratio
B. variable ratio
C. fixed interval
D. variable interval
Answer» E.