MCQOPTIONS
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MCQOPTIONS
This section includes 356 Mcqs, each offering curated multiple-choice questions to sharpen your Bachelor of Banking & Insurance (B.B.I) knowledge and support exam preparation. Choose a topic below to get started.
| 151. |
According to Selye’s GAS model, we respond to stress with alarm, then with resistanceand, finally, with ________. |
| A. | adjustment |
| B. | eustress |
| C. | commitment |
| D. | exhaustion |
| Answer» E. | |
| 152. |
Which of the following is a need that motivates human behaviour as per the achievementmotivation theory?Sol: |
| A. | Power |
| B. | Affiliation |
| C. | Achievement |
| D. | All of the above |
| Answer» E. | |
| 153. |
In Six Sigma, a ______________ is defined as any process output that does not meetcustomer specifications |
| A. | error |
| B. | cost |
| C. | quality |
| D. | defect |
| Answer» E. | |
| 154. |
Who is the pioneer that proposed the 16 basic dimensions of normal personality and devised aquestionnaire (16PF) to measure them? |
| A. | Carl Jung |
| B. | Raymond Cattell |
| C. | Julian Rotter |
| D. | Gordon Allport |
| Answer» C. Julian Rotter | |
| 155. |
Which of the following is a symptom of short-term stress? |
| A. | Rapid breathing |
| B. | Digestive problems |
| C. | Excessive tiredness |
| D. | Mood changes |
| Answer» B. Digestive problems | |
| 156. |
Positive correlations (from 0.01 to 1.00) indicate that, as one factor goes ________, the otherfactor goes __________. |
| A. | down, up |
| B. | up, down |
| C. | up, up |
| D. | both a and b |
| Answer» D. both a and b | |
| 157. |
Indivudual concern model the style which represents a low level of concern for both selfand other known as__________.Sol: |
| A. | Avoiding |
| B. | Dominating |
| C. | Obliging |
| D. | Compromising |
| Answer» B. Dominating | |
| 158. |
Which of the following examples is most likely to have a negative correlation? |
| A. | Number of hours spent studying and test scores |
| B. | Amount of violent television viewed and number of aggressive acts committed |
| C. | How many times the subject smiles per day and their unhappiness level |
| D. | Weight and height |
| Answer» D. Weight and height | |
| 159. |
One response to stress in the workplace is “presenteeism”. This may include: |
| A. | working longer hours |
| B. | working while ill |
| C. | not taking holidays |
| D. | all of the above |
| Answer» E. | |
| 160. |
)In which sort of mediation are due process problems the most likely to occur?Sol: |
| A. | Triage mediation |
| B. | Bargaining-based mediation |
| C. | Pure mediation |
| D. | Transformative mediation |
| Answer» B. Bargaining-based mediation | |
| 161. |
If you say that a movie is really good and you like it you would also assume that your best friendwould like it. What implicit personality theory is this? |
| A. | stereotype |
| B. | perceived similarity |
| C. | Halo effect |
| D. | observer bias |
| Answer» C. Halo effect | |
| 162. |
Which theory of attitudes does not involve a cognitive component?Sol: |
| A. | Cognitive dissonance theory |
| B. | Balance theory |
| C. | of planned behaviour |
| D. | Classically conditioned attitudes |
| Answer» E. | |
| 163. |
——— is an external, unstable attribution for why something happens to a person? |
| A. | hard wok |
| B. | bad mood |
| C. | the weather |
| D. | fate |
| Answer» D. fate | |
| 164. |
Which one of the following need is not coming under Mc Clelland theory of motivation?Sol: |
| A. | Need for achievement |
| B. | Need for affiliation |
| C. | Need for actualization |
| D. | Correct |
| Answer» E. | |
| 165. |
Cognitive dissonance research has mostly focused on:Sol: |
| A. | Attitude change |
| B. | Behaviour change |
| C. | Both A and B |
| D. | Neither A nor B |
| Answer» B. Behaviour change | |
| 166. |
During psychology you are falling asleep. You know last night you only got three hours of sleep; therefore you have a valid reason. The person sitting in front of you is sleeping also. You automatically think that they are lazy and really dont care about the class. This is an example of |
| A. | Halo effect |
| B. | Implicit Personality Theory |
| C. | Observer bias |
| D. | stereotype |
| Answer» D. stereotype | |
| 167. |
Negotiation in which the disputants are the only participants is called________.Sol: |
| A. | Adjudication |
| B. | Mediation |
| C. | Simple negotiation |
| D. | Facilitated negotiation |
| Answer» D. Facilitated negotiation | |
| 168. |
Which of the following effects on the body are associated with the alarm stage of stress,as defined by Dr Hans |
| A. | Increased heart and ventilation rate |
| B. | Colds and flu |
| C. | High blood pressure |
| D. | Anxiety and depression |
| Answer» B. Colds and flu | |
| 169. |
An interpersonal conflict in which no participant is aware of the divergence of goals,needs, or interests is known as__________. |
| A. | Latent conflict |
| B. | False conflict |
| C. | Cause of action |
| D. | None of the given options |
| Answer» B. False conflict | |
| 170. |
A functional team might include representatives from a company’s design, marketing,and financial departments. |
| A. | true |
| B. | false |
| C. | none |
| D. | all |
| Answer» C. none | |
| 171. |
. Quality management includes forming and directing a team of people to achieve aqualitative goal within an effective cost and time frame that results in ______________ |
| A. | a project completed in shortest possible time. |
| B. | a product or service that conforms to the required specifications. |
| C. | an award-winning product that brings public recognition to the project |
| D. | an innovative project that establishes qualification of the project team |
| Answer» C. an award-winning product that brings public recognition to the project | |
| 172. |
The mediator’s primary function is to promote effective negotiation in:Sol: |
| A. | Facilitative mediation |
| B. | Evaluative mediation |
| C. | Nonbinding evaluations |
| D. | Mediation |
| Answer» B. Evaluative mediation | |
| 173. |
Which of the following would be classed as a cognitive action strategy for dealing withstress? |
| A. | goal setting |
| B. | asking questions |
| C. | analyzing the problem |
| D. | all of the above |
| Answer» E. | |
| 174. |
Theorists have identified two main styles of leadership. These areSol:Transformational leadership and |
| A. | Transgression leadership |
| B. | Transactional leadership |
| C. | Transparent leadership |
| D. | Transcendental leadership |
| Answer» C. Transparent leadership | |
| 175. |
The two factor theory is based on which factors?Sol: |
| A. | Hygiene and behavioural |
| B. | Safety and self - esteem |
| C. | Self - actualisation and status quotient |
| D. | None of the above |
| Answer» B. Safety and self - esteem | |
| 176. |
The study of organization behavior has certain basicassumptions. They are |
| A. | An industrial enterprise is an organization of people |
| B. | These people must be motivated to work effectively |
| C. | The goals of the employee and the employer may not necessarily coincide |
| D. | All of the above |
| Answer» E. | |
| 177. |
Which hormone increases in production when the body is under stress? |
| A. | Thyroxine |
| B. | Adrenaline |
| C. | Oestrogen |
| D. | Oxytocin |
| Answer» C. Oestrogen | |
| 178. |
_____________ leader is self confident and can attract followers by his great influence |
| A. | Charismatic |
| B. | Autocratic |
| C. | Laissez-faire |
| D. | Bureaucratic |
| Answer» B. Autocratic | |
| 179. |
he Ancient Greeks hypothesized that there were 4 different personality characteristics. The fourcharacteristics are |
| A. | irritability, optimism, pessimism, calmness |
| B. | calmness, depression, pessimism, irritability |
| C. | depression, irritability, pessimism, optimism |
| D. | irritability, depression, optimism, calmness |
| Answer» E. | |
| 180. |
The first man who advocated the view that the management should and can be taught is.Sol: |
| A. | harold Koontz |
| B. | Terry |
| C. | Louis Allan |
| D. | Hendry Fayol |
| Answer» E. | |
| 181. |
Teamwork is the willingness people have to work with others toward common goals. |
| A. | True |
| B. | False |
| C. | none |
| D. | all |
| Answer» B. False | |
| 182. |
Which among the following is not a deficiency need that arises due to deprivation?Sol: |
| A. | Physiological Need |
| B. | Safety and Security Needs |
| C. | Social Needs |
| D. | Self Actualization Needs |
| Answer» E. | |
| 183. |
) The Social Cure (Jetten et al. 2009 & 2012) refers to |
| A. | improvements in group cohesion as a result of socializing together |
| B. | improvements in health and well-being as a result of identification with a group |
| C. | improvements in social mobility resulting from free social care provision |
| D. | improvements in health and well-being as a result of socialism |
| Answer» C. improvements in social mobility resulting from free social care provision | |
| 184. |
) According to Farfel and Turner (1979), which of the following is a primary reason forchoosing to identify with a group? |
| A. | to avoid loneliness |
| B. | a fear of missing out |
| C. | a desire to prove loyalty to a stereotype |
| D. | to maintain a positive sense of self |
| Answer» E. | |
| 185. |
______________ is about supplying customers with what they want when they want it. |
| A. | JUT |
| B. | HET |
| C. | JAT |
| D. | JIT |
| Answer» E. | |
| 186. |
Which one best describes a person. who is sensitive and intellectual? William Sheldon suggestedthat body build was associated with personality traits. |
| A. | endomorph |
| B. | neurotic |
| C. | conservative |
| D. | ectomorph |
| Answer» E. | |
| 187. |
Strategic planning as a broad concept consists of ______ |
| A. | corporate strategy and business strategy |
| B. | strategy formulation and strategy implementation |
| C. | inputs and outputs |
| D. | environmental analysis and internal analysis |
| Answer» C. inputs and outputs | |
| 188. |
The phenomenon whereby an individual in a group will tend to end up agreeing with astrong majority opinion in spite of their own judgement is known as |
| A. | Normative influence |
| B. | informative influence |
| C. | critical mass influence |
| D. | bullying influence |
| Answer» B. informative influence | |
| 189. |
Sheldon proposed the traits that would best describe a football player would be: |
| A. | ectomorph |
| B. | endomorph |
| C. | mesomorph |
| D. | activomorph |
| Answer» D. activomorph | |
| 190. |
. Organization Behavior is |
| A. | An interdisciplinary approach |
| B. | A humanistic approach |
| C. | Total system approach |
| D. | All of these |
| Answer» E. | |
| 191. |
Which of the following terms is used to refer to the potential negative effects of groupidentification that stem from processes like stigma and rejection? |
| A. | the Social Curse |
| B. | the Exclusion Hypothesis |
| C. | the Norm-Violation Problem |
| D. | the Discrimination Dilemma |
| Answer» B. the Exclusion Hypothesis | |
| 192. |
The term ‘groupthink’ was coined by |
| A. | Janis (1972) |
| B. | Jarvis (1972) |
| C. | Jager (1972) |
| D. | Jarratt (1972) |
| Answer» B. Jarvis (1972) | |
| 193. |
The process whereby the presence of others is suggested to lead to individuals losing theirsense of personal identity is termed |
| A. | DE individuation |
| B. | deindividualization |
| C. | individualization |
| D. | individuation |
| Answer» B. deindividualization | |
| 194. |
Members of a(n) ______ team have been cross-trained so each person is able to performthe duties of all the other team members. |
| A. | functional |
| B. | cross-functional |
| C. | multifunctional |
| D. | self-directed |
| Answer» D. self-directed | |
| 195. |
Which range best targets the number of "Central Traits" that have been identified? |
| A. | 5-8 |
| B. | 5-200 |
| C. | 17,000-18,000 |
| D. | 19,000-20,000 |
| Answer» B. 5-200 | |
| 196. |
An approach, in which an external consultant recommends a solution to organizationalproblems according to technical view point, is known as: |
| A. | Expert system approach |
| B. | Devil’s advocate approach |
| C. | Dialectical inquiry approach |
| D. | External analysis approach |
| Answer» B. Devil’s advocate approach | |
| 197. |
.Name the motivation theory that is based on Satisfaction-progression?Sol: |
| A. | Alderfer – ERG theory |
| B. | Maslow – hierarchy of needs theory |
| C. | Herzberg – Two factor theory |
| D. | Skinner’s reinforcement theory |
| Answer» E. | |
| 198. |
Which of the following are the aim of behavioural genetics is to learn about: |
| A. | the possibility of eradicating behavioural problems in children |
| B. | the ability of animals to learn the language |
| C. | the extent to which geneticists can modify people’s behaviour |
| D. | the genetic and environmental influences on human behaviour |
| Answer» E. | |
| 199. |
In analyzing data, measurements are sometimes categorical, for example "smiles" or "frowns". Thistype of measurement is called |
| A. | qualitative measurement |
| B. | quantitative measurement |
| C. | reliability |
| D. | validity |
| Answer» B. quantitative measurement | |
| 200. |
) “To facilitate Collaborating/Integrating negotiation between the disputants” is the goalof which type of mediation? |
| A. | Triage mediation |
| B. | Bargaining-based mediation |
| C. | Therapeutic mediation |
| D. | Pure mediation |
| Answer» E. | |