MCQOPTIONS
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MCQOPTIONS
This section includes 356 Mcqs, each offering curated multiple-choice questions to sharpen your Bachelor of Banking & Insurance (B.B.I) knowledge and support exam preparation. Choose a topic below to get started.
| 101. |
Which of the following is/are not job related source of stress |
| A. | role ambiguity |
| B. | role overload |
| C. | ethical dilemmas |
| D. | career concerns |
| Answer» E. | |
| 102. |
---------------- is “the reactions of individuals to new or threatening factors in their workenvironments” |
| A. | attitude |
| B. | stress |
| C. | dissonance |
| D. | disappointment |
| Answer» C. dissonance | |
| 103. |
Thematic Apperception Test (TAT) is designed to understand |
| A. | perception of individual |
| B. | personality of individual |
| C. | learning of individual |
| D. | none of these |
| Answer» C. learning of individual | |
| 104. |
----------- is reality and practical oriented part of thinking |
| A. | ego |
| B. | super ego |
| C. | negative ego |
| D. | id |
| Answer» B. super ego | |
| 105. |
----------- is largely childish, irrational, never satisfied, demanding and destructive of others |
| A. | ego |
| B. | super ego |
| C. | negative ego |
| D. | id |
| Answer» E. | |
| 106. |
which of the following is / are included as structure of human mind |
| A. | id |
| B. | ego |
| C. | super ego |
| D. | all the above |
| Answer» E. | |
| 107. |
--------------is a relatively permanent change in behavior that occurs as a result of experience |
| A. | behavior modification |
| B. | learning |
| C. | motivation |
| D. | skills |
| Answer» C. motivation | |
| 108. |
“Cognitive theory” of learning was given by |
| A. | skinner |
| B. | pavlov |
| C. | tolman |
| D. | piajet |
| Answer» D. piajet | |
| 109. |
Process or administrative theory of organization is being given by |
| A. | elton mayo |
| B. | henry fayol |
| C. | f.w. taylor |
| D. | max weber |
| Answer» C. f.w. taylor | |
| 110. |
Which of the following is/are the key features of organization |
| A. | social invention |
| B. | accomplishing goals |
| C. | group efforts |
| D. | all of these |
| Answer» E. | |
| 111. |
When analyzing a past president to describe his personality by coding letters or speeches he haswritten, you are using a process called |
| A. | Big Five |
| B. | content analysis |
| C. | personality assumptions |
| D. | Implicit Personality Theory |
| Answer» C. personality assumptions | |
| 112. |
In dual concern model the style which represents a low level of concern for both self andother known as__________. |
| A. | Avoiding |
| B. | Dominating |
| C. | Obliging |
| D. | Compromising |
| Answer» B. Dominating | |
| 113. |
The field of organizational behavior examines such questionsas the nature of leadership, effective team development, and |
| A. | Interpersonal conflict resolution; motivation of individuals |
| B. | Organisational control; conflict management |
| C. | Motivation of individuals; planning |
| D. | Planning; development |
| Answer» B. Organisational control; conflict management | |
| 114. |
Commitment, control and challenge are all elements of: |
| A. | tardiness |
| B. | stress |
| C. | hardiness |
| D. | depression |
| Answer» E. | |
| 115. |
Which of the following did Wilfred Bion (1961) NOT observe as a quality that was likely tobe present in a group with ‘good group spirit’? |
| A. | flexibility of group membership |
| B. | the presence of distinct subgroups |
| C. | common purpose |
| D. | valuing of all group members |
| Answer» C. common purpose | |
| 116. |
Which of the following frameworks is used in the developmentof the overall model of OB? |
| A. | The cognitive framework |
| B. | The behavioristic framework |
| C. | The social learning framework |
| D. | All of the above |
| Answer» E. | |
| 117. |
People who like to control others are the most effective team leaders |
| A. | true |
| B. | false |
| C. | none |
| D. | all |
| Answer» C. none | |
| 118. |
Why is it important to know when to intervene in a conflict? |
| A. | What seems important at the moment may seem unimportant later. |
| B. | Sometimes intervening may make a situation worse. |
| C. | Avoiding a serious disagreement only postpones the time when action will be required. |
| D. | All the above. |
| Answer» E. | |
| 119. |
Managerial orientation of "Autocratic Model" of OB is |
| A. | Authority |
| B. | Money |
| C. | Support |
| D. | Teamwork |
| Answer» B. Money | |
| 120. |
Extreme fatigue, exhaustion and burnout are all signs of |
| A. | short-term stress |
| B. | long-term stress |
| C. | behavioural stress |
| D. | emotional stress. |
| Answer» C. behavioural stress | |
| 121. |
One trait that dominates a personality so much that it influences nearly everything a person does is |
| A. | Global Trait |
| B. | Cardinal Trait |
| C. | Specific trait |
| D. | Central Trait |
| Answer» C. Specific trait | |
| 122. |
Why was social cognition research initially spurned by traditionalist researchersSol: |
| A. | It did not include enough of an affective component |
| B. | It did not involve enough of a behavioural component |
| C. | It was thought to be redundant with cognitive psychological research |
| D. | It was thought to be redundant with attitudes research |
| Answer» B. It did not involve enough of a behavioural component | |
| 123. |
Conflict causes predictable and destructive changes in the disputant’s attitudes,perceptions and interactions is called____________.Sol: |
| A. | Perceived conflict |
| B. | Real conflict |
| C. | Escalating conflict |
| D. | Data type conflict |
| Answer» D. Data type conflict | |
| 124. |
Who propounded the Need's TheorySol: |
| A. | Frederick Herzberg |
| B. | Alderfer |
| C. | Abraham Harold Maslow |
| D. | None of the above |
| Answer» D. None of the above | |
| 125. |
Which of the following is NOT a symptom of Groupthink? |
| A. | Illusions of vulnerability |
| B. | Belief in inherent group morality |
| C. | Applying direct pressure to deviants |
| D. | Self-censorship by members |
| Answer» B. Belief in inherent group morality | |
| 126. |
What is one difference between cognitive dissonance theory and balance theory?Sol: |
| A. | Balance theory does not relate to consistency |
| B. | Cognitive dissonance theory does not relate to cognition |
| C. | Cognitive dissonance theory does not concern relationships between people |
| D. | None of the above |
| Answer» D. None of the above | |
| 127. |
There is/are usually ___________ source /sources of any given conflict.Sol: |
| A. | Single |
| B. | Multiple |
| C. | Sole |
| D. | Distinct |
| Answer» C. Sole | |
| 128. |
Identification with social groups has been shown to lead to various psychologicaloutcomes. Which of the following is NOT one of them? |
| A. | Self-esteem |
| B. | distinctiveness |
| C. | belonging |
| D. | narcissism |
| Answer» E. | |
| 129. |
Quality circles work best if employees are initially trained in ______________ |
| A. | Group dynamics |
| B. | Motivation principles |
| C. | Communications |
| D. | All of the three. (Not sure) |
| Answer» E. | |
| 130. |
It is argued that individuals are motivated differently, and the strength of theirmotivation depends on a variety of factors, such as: |
| A. | Needs, personality |
| B. | Perceptions about whether more effort will result in achieving goals |
| C. | Rewards and expectations about whether the rewards for achieving the goals will actually meet the individual’s needs. |
| D. | All of the above |
| Answer» E. | |
| 131. |
Which among the following is the lowest level need under Need Hierarchy Theory ofMotivation?Sol: |
| A. | Physiological Need |
| B. | Safety and Security Needs |
| C. | Social Needs |
| D. | Self-esteem Needs |
| Answer» B. Safety and Security Needs | |
| 132. |
Which of the following are the basic sources of stress? |
| A. | The Environment |
| B. | Social Stressors |
| C. | Physiological |
| D. | All of the above |
| Answer» E. | |
| 133. |
Which of the following is NOT a type of theory seeking to explain group polarization? |
| A. | persuasive argument |
| B. | social categorization processes |
| C. | social comparison processes |
| D. | social conformity processes |
| Answer» E. | |
| 134. |
When one disputant is forced to litigation then __________style is not possible.Sol: |
| A. | Compromising |
| B. | Integration |
| C. | Authoritative |
| D. | Avoiding |
| Answer» C. Authoritative | |
| 135. |
The best known lexical research on terms relevant to personality was conducted by whom and howmany terms were compiled in this study? |
| A. | Sheldon/3 |
| B. | Ancient Greeks/4 |
| C. | Allport/17,953 |
| D. | Gordon/5 |
| Answer» D. Gordon/5 | |
| 136. |
_________ and ___________ came out with a comprehensive theory of motivation calledthe performance - satisfaction model.Sol: |
| A. | Festinger and Heider |
| B. | Jacques and Patchen |
| C. | Porter and Lawler |
| D. | Weick and Adams |
| Answer» D. Weick and Adams | |
| 137. |
Focusing only on resource aspects of a conflict leads toSol: |
| A. | Zero-sum thinking |
| B. | A competitive approach to resolution |
| C. | A cooperative approach to resolution |
| D. | Zero-sum thinking and a competitive approach to resolution |
| Answer» E. | |
| 138. |
____________ embodies a team concept, is based on the principle of mutualcontribution by employer and employees |
| A. | Autocratic model |
| B. | Custodial model |
| C. | Supportive Model |
| D. | Collegial Model |
| Answer» E. | |
| 139. |
An advantage of “evaluative” mediation is that it: |
| A. | Helps each disputant to fine-tune his or her BATNA for accuracy and to modify it if it is too optimistic |
| B. | Is the best form of mediation in inducing the disputants to use principled |
| C. | negotiation |
| D. | Is the best form of mediation in improving the disputants’ relationship |
| Answer» B. Is the best form of mediation in inducing the disputants to use principled | |
| 140. |
s the science or study of individual human behavior. |
| A. | Chemistry |
| B. | Psychology |
| C. | Computers |
| D. | Mathematics. |
| Answer» C. Computers | |
| 141. |
The quality of the ideas is the major concern during brainstorming. |
| A. | true |
| B. | false |
| C. | none |
| D. | all |
| Answer» C. none | |
| 142. |
Diner’s (1980) explanation of deindividuation posited that deindividuation is the resultof |
| A. | decreased self-awareness |
| B. | decreased responsibility |
| C. | increased anonymity |
| D. | increased group size |
| Answer» B. decreased responsibility | |
| 143. |
Deep breathing, yoga and exercise would all be ________ stress managementtechniques. |
| A. | religious |
| B. | cognitive |
| C. | physical |
| D. | social |
| Answer» D. social | |
| 144. |
mediation:Sol: |
| A. | AThere may not be a settlement since the disputants may not come to agreement |
| B. | If there is some settlement it is permanent |
| C. | The settlement is usually verbal |
| D. | Settlements reached in mediation are not enforceable contracts |
| Answer» B. If there is some settlement it is permanent | |
| 145. |
Which strategy IMPROVES the reliability of a research design? |
| A. | make the test shorter |
| B. | standardize all circumstances under which the test is administered, including instructions. |
| C. | delete all items from the test that do not correlate with the other items. |
| D. | b and c only |
| Answer» E. | |
| 146. |
Impressions formed about people that are based upon fitting the person into variouscategories are a type of impression called: |
| A. | Data processing |
| B. | Systemic processing |
| C. | Category-based processing |
| D. | Detail processing |
| Answer» D. Detail processing | |
| 147. |
Which of the following is not an alternative name of quality circle? |
| A. | Human resources circle |
| B. | Productivity circle |
| C. | Excellence circle |
| D. | Loss circle |
| Answer» B. Productivity circle | |
| 148. |
Approximately how many trait words for personality are there in the English language? |
| A. | 18,000 |
| B. | 1,000 |
| C. | 10,000 |
| D. | 500 |
| Answer» B. 1,000 | |
| 149. |
The model(s) of Organizational Behavior is (are): |
| A. | Autocratic |
| B. | Custodial |
| C. | Supportive |
| D. | All of the above |
| Answer» B. Custodial | |
| 150. |
The method of science requires that independent observers must: |
| A. | verify data |
| B. | state a hypothesis in a form that can be tested |
| C. | derive a hypothesis from theory |
| D. | All of the above |
| Answer» E. | |