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This section includes 356 Mcqs, each offering curated multiple-choice questions to sharpen your Bachelor of Banking & Insurance (B.B.I) knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
--------------refers to the combination of two or more individuals, groups or organisation for acommon goal with a minimum common programme |
| A. | contracting |
| B. | co-opting |
| C. | co-alition |
| D. | competition |
| Answer» D. competition | |
| 2. |
------------- is small groups of workers who meet regularly with their supervisor to solve workrelated problem |
| A. | quality of work life |
| B. | quality circle |
| C. | alternative work schedule |
| D. | job redesign |
| Answer» C. alternative work schedule | |
| 3. |
--------is an attempt through a formal program to integrate employees’ needs and wellbeing withthe intention of improved productivity, better involvement and satisfaction |
| A. | quality of work life |
| B. | quality circle |
| C. | alternative work schedule |
| D. | job redesign |
| Answer» B. quality circle | |
| 4. |
An extent to which an organisation achieves its predetermined objectives within given resourcesand without undue strain to its members |
| A. | organization behavior |
| B. | organizational culture |
| C. | organizational spirit |
| D. | organizational effectiveness |
| Answer» E. | |
| 5. |
------------ refers to the basic changes in the content and responsibilities of job so as to satisfyhigher motivational needs |
| A. | job enrichment |
| B. | job enlargement |
| C. | work relocation |
| D. | process consultation |
| Answer» B. job enlargement | |
| 6. |
under sensitivity training, the preferable T- group members is |
| A. | 25 to 50 |
| B. | 10 to 20 |
| C. | 50 to 100 |
| D. | 5 to 10 |
| Answer» C. 50 to 100 | |
| 7. |
The group formed by an organization to accomplish narrow range of purposes within a specifiedtime |
| A. | formal group |
| B. | task group |
| C. | interest group |
| D. | functional group |
| Answer» C. interest group | |
| 8. |
Under Herzberg’s theory, factors causing dissatisfaction is called |
| A. | demotivators |
| B. | negative stimuli |
| C. | hygiene factors |
| D. | defectors |
| Answer» D. defectors | |
| 9. |
In Maslow’s Need hierarchy which needs are shown between Esteem needs and Safety needs |
| A. | social needs |
| B. | esteem needs |
| C. | security needs |
| D. | basic need |
| Answer» B. esteem needs | |
| 10. |
----------is an attitude reflects the extent to which an individual is gratified or fulfilled by his work |
| A. | motivation |
| B. | job satisfaction |
| C. | contribution |
| D. | cognitive dissonance |
| Answer» C. contribution | |
| 11. |
------------persons feel chronic sense of time urgency |
| A. | authoritarianism |
| B. | dogmatism |
| C. | type a |
| D. | type b |
| Answer» B. dogmatism | |
| 12. |
-------------is manipulating and influencing others as a primary way of achieving one’s goal |
| A. | authoritarianism |
| B. | dogmatism |
| C. | risk propensity |
| D. | machiavellianism |
| Answer» E. | |
| 13. |
------------is the degree to which an individual is willing to take chances and risky decisions |
| A. | authoritarianism |
| B. | dogmatism |
| C. | risk propensity |
| D. | tolerance for ambiguity |
| Answer» D. tolerance for ambiguity | |
| 14. |
---------------is the extent of rigidity of a person’s belief |
| A. | authoritarianism |
| B. | dogmatism |
| C. | risk propensity |
| D. | tolerance for ambiguity |
| Answer» C. risk propensity | |
| 15. |
The extent to which individual believes in importance of power, status difference in organization |
| A. | self esteem |
| B. | authoritarianism |
| C. | tolerance for ambiguity |
| D. | workahollism |
| Answer» C. tolerance for ambiguity | |
| 16. |
………..persons are likely to be most successful in the field of research and work based onabstract idea. |
| A. | extroversion |
| B. | introversion |
| C. | internal locus of control |
| D. | external locus of control |
| Answer» C. internal locus of control | |
| 17. |
-----------indicates the level of uncertainty that people can tolerate to work efficiently withoutexperiencing undue stress |
| A. | risk propensity |
| B. | authoritarianism |
| C. | tolerance for ambiguity |
| D. | workahollism |
| Answer» D. workahollism | |
| 18. |
………..persons are likely to be most successful in the field of advertisement, sales department,public relation etc |
| A. | extroversion |
| B. | conscientiousness |
| C. | internal locus of control |
| D. | external locus of control |
| Answer» B. conscientiousness | |
| 19. |
……..is the tendency of individual, which directs them to be inward and process ideas andthought within themselves |
| A. | extroversion |
| B. | introversion |
| C. | internal locus of control |
| D. | external locus of control |
| Answer» C. internal locus of control | |
| 20. |
Some people think that what happens to them is a result of fate, chance, luck etc. this is |
| A. | extroversion |
| B. | conscientiousness |
| C. | internal locus of control |
| D. | external locus of control |
| Answer» E. | |
| 21. |
Tensed, insecurity and nervousness are features of |
| A. | emotional instability |
| B. | agreeableness |
| C. | extroversion |
| D. | conscientiousness |
| Answer» B. agreeableness | |
| 22. |
S-O- B-A Model combines the S-R Model and |
| A. | stimuli |
| B. | response |
| C. | human being |
| D. | drive |
| Answer» D. drive | |
| 23. |
Responsible, dependable, persistent and achievement oriented are features of |
| A. | introversion |
| B. | agreeableness |
| C. | extroversion |
| D. | conscientiousness |
| Answer» E. | |
| 24. |
Sociable, talkative, assertive etc. are features of |
| A. | introversion |
| B. | agreeableness |
| C. | extroversion |
| D. | conscientiousness |
| Answer» D. conscientiousness | |
| 25. |
Good natured, cooperative and trusting are the features of |
| A. | introversion |
| B. | agreeableness |
| C. | extroversion |
| D. | conscientiousness |
| Answer» C. extroversion | |
| 26. |
Which of the following is not an attribute of physiological individual difference? |
| A. | appearance |
| B. | complexion |
| C. | attitude |
| D. | body shape |
| Answer» D. body shape | |
| 27. |
…………is a person’s belief about his chances of successfully accomplishing a specific task |
| A. | self esteem |
| B. | job satisfaction |
| C. | self efficacy |
| D. | self appraisal |
| Answer» D. self appraisal | |
| 28. |
” Person-Job fit” means |
| A. | persons physical fitness match with the job |
| B. | persons skills match with the job |
| C. | persons contributions match with the incentives offered by the organization |
| D. | persons education match with the job |
| Answer» D. persons education match with the job | |
| 29. |
Employees needs met by Supportive Model is |
| A. | subsistence |
| B. | security |
| C. | status and recognition |
| D. | self-actualization |
| Answer» D. self-actualization | |
| 30. |
Managerial orientation of “Custodial model” of OB is |
| A. | authority |
| B. | money |
| C. | support |
| D. | teamwork |
| Answer» C. support | |
| 31. |
Managerial orientation of “Supportive Model” of OB is |
| A. | authority |
| B. | money |
| C. | support |
| D. | teamwork |
| Answer» D. teamwork | |
| 32. |
Employees needs met by Autocratic Model is |
| A. | subsistence |
| B. | security |
| C. | status and recognition |
| D. | self-actualization |
| Answer» B. security | |
| 33. |
Managerial orientation of “Autocratic Model” of OB is |
| A. | authority |
| B. | money |
| C. | support |
| D. | teamwork |
| Answer» B. money | |
| 34. |
“I don’t like that company”- is ………components of attitude. |
| A. | affective component |
| B. | cognitive component |
| C. | intentional component |
| D. | none of these |
| Answer» B. cognitive component | |
| 35. |
The extent to which individuals consistently regard themselves as capable, worthy, successful etc. is |
| A. | self esteem |
| B. | authoritarianism |
| C. | tolerance for ambiguity |
| D. | workhollism |
| Answer» B. authoritarianism | |
| 36. |
Which is also known as a non- reinforcement |
| A. | punishment |
| B. | negative reinforcement |
| C. | extinction |
| D. | all the above |
| Answer» D. all the above | |
| 37. |
…………is the dynamic organization within the individual that determine his unique adjustmentto the environment |
| A. | perception |
| B. | attitude |
| C. | behavior |
| D. | personality |
| Answer» E. | |
| 38. |
In attribution theory, what is distinctiveness? |
| A. | whether an individual displays consistent behaviors in different situations |
| B. | whether an individual displays different behaviors in different situations |
| C. | whether an individual displays consistent behaviors in similar situations |
| D. | whether an individual displays different behaviors in similar situations |
| Answer» C. whether an individual displays consistent behaviors in similar situations | |
| 39. |
What is the process by which individuals organize and interpret their sensory impressions inorder to give meaning to their environment? |
| A. | interpretation |
| B. | environmental analysis |
| C. | outlook |
| D. | perception |
| Answer» E. | |
| 40. |
Two people see the same thing at the same time yet interpret it differently. Where do the factorsthat operate to shape their dissimilar perceptions reside? |
| A. | the perceivers |
| B. | the target |
| C. | the timing |
| D. | the context |
| Answer» B. the target | |
| 41. |
Who said “Give me a child at birth and I can make him into anything you want”? |
| A. | b.f. skinner |
| B. | ivan pavlov |
| C. | sigmund freud |
| D. | james emery |
| Answer» B. ivan pavlov | |
| 42. |
Syam is always late coming to work and the manager cut his increment. This is an example of. |
| A. | positive reinforcement |
| B. | negative reinforcement |
| C. | punishment |
| D. | extinction |
| Answer» D. extinction | |
| 43. |
The application of reinforcement concepts to individuals in the work setting is referred to as |
| A. | classical conditioning |
| B. | self-management |
| C. | reengineering |
| D. | ob mod |
| Answer» E. | |
| 44. |
What do we call the practice of reinforcing closer and closer approximations of a desiredbehaviour? |
| A. | modeling |
| B. | shaping |
| C. | classical conditioning |
| D. | social learning |
| Answer» C. classical conditioning | |
| 45. |
Four processes have been found to determine the influence that a model will have on anindividual. Which of the following is not one of those processes? |
| A. | attention processes |
| B. | retention processes |
| C. | motor reproduction processes |
| D. | consequential processes |
| Answer» E. | |
| 46. |
Which of the following processes deals with how well an individual remembers a model’s actionafter it is no longer readily available? |
| A. | attitudinal |
| B. | retention |
| C. | motor reproduction |
| D. | reinforcement |
| Answer» C. motor reproduction | |
| 47. |
Which of the following researchers thought that reinforcement was the central factor involved inbehavioural change? |
| A. | pavlov |
| B. | fayol |
| C. | skinner |
| D. | deming |
| Answer» D. deming | |
| 48. |
In Pavlov’s experiment, the bell was a/an . |
| A. | unconditioned stimulus |
| B. | unconditioned response |
| C. | conditioned stimulus |
| D. | conditioned response |
| Answer» D. conditioned response | |
| 49. |
Operant conditioning argues that . |
| A. | behavior is reflexive |
| B. | behavior is unlearned |
| C. | behavior is a function of its consequences |
| D. | the tendency to repeat a behavior is very strong |
| Answer» D. the tendency to repeat a behavior is very strong | |
| 50. |
What role did the meat play in Pavlov’s experiment with dogs? |
| A. | an unconditioned response |
| B. | a conditioned stimulus |
| C. | a conditioned response |
| D. | an unconditioned stimulus |
| Answer» E. | |