 
			 
			MCQOPTIONS
 Saved Bookmarks
				This section includes 15 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. | Juran’s Trilogy is a ______ and ______ continuous process improvement approach. | 
| A. | Open, never-ending | 
| B. | Open, ending | 
| C. | Cyclic, never-ending | 
| D. | Cyclic, ending | 
| Answer» D. Cyclic, ending | |
| 2. | Chronic waste requires improvement process. | 
| A. | True | 
| B. | False | 
| Answer» B. False | |
| 3. | Sporadic waste can be identified and corrected through quality control. | 
| A. | True | 
| B. | False | 
| Answer» B. False | |
| 4. | According to Juran’s Trilogy diagram, errors made in the quality control process give rise to ________ | 
| A. | Chronic waste region | 
| B. | Waste region | 
| C. | Temporary waste region | 
| D. | Sporadic spike | 
| Answer» E. | |
| 5. | According to Juran’s Trilogy diagram, errors made in the planning process give rise to _________ | 
| A. | Chronic waste region | 
| B. | Waste region | 
| C. | Temporary waste region | 
| D. | Improvement region | 
| Answer» B. Waste region | |
| 6. | Juran’s Trilogy diagram is a plot between ______ and _______ | 
| A. | Time, percent defective | 
| B. | Distance, percent defective | 
| C. | Speed, percent defective | 
| D. | Velocity, percent defective | 
| Answer» B. Distance, percent defective | |
| 7. | The process of identifying the scope for process improvement is associated with ________ | 
| A. | Quality Meet | 
| B. | Quality Control | 
| C. | Quality Planning | 
| D. | Quality Improvement | 
| Answer» E. | |
| 8. | The process of checking the actual performance with the standard performance is associated with __________ | 
| A. | Quality Meet | 
| B. | Quality Control | 
| C. | Quality Planning | 
| D. | Quality Improvement | 
| Answer» C. Quality Planning | |
| 9. | The planning of periodic checks and inspection to ensure product specifications and features are met is associated with __________ | 
| A. | Quality Meet | 
| B. | Quality Control | 
| C. | Quality Planning | 
| D. | Quality Improvement | 
| Answer» C. Quality Planning | |
| 10. | Which of the following is associated with developing the processes that are needed to deliver quality products or services complying with customer needs? | 
| A. | Quality Planning | 
| B. | Quality Control | 
| C. | Quality Improvement | 
| D. | Quality Assurance | 
| Answer» B. Quality Control | |
| 11. | Which of the following is associated with defining of product or service features and specifications? | 
| A. | Quality Planning | 
| B. | Quality Control | 
| C. | Quality Improvement | 
| D. | Quality Assurance | 
| Answer» B. Quality Control | |
| 12. | It is important to know about ________ for quality planning. | 
| A. | Customer needs | 
| B. | Customer quality | 
| C. | Customer satisfaction | 
| D. | Manager satisfaction | 
| Answer» B. Customer quality | |
| 13. | Process Control and Regulatory is a part of _______ | 
| A. | Quality Planning | 
| B. | Quality Control | 
| C. | Quality Improvement | 
| D. | Quality Assurance | 
| Answer» C. Quality Improvement | |
| 14. | The development processes in an organization for product or service is referred to as _________ | 
| A. | Quality by Design | 
| B. | Process Control and Regulatory | 
| C. | Lean Six Sigma | 
| D. | Rapid Six Sigma | 
| Answer» B. Process Control and Regulatory | |
| 15. | Quality Planning is also known as ________ | 
| A. | Quality by Design | 
| B. | Process Control and Regulatory | 
| C. | Lean Six Sigma | 
| D. | Rapid Six Sigma | 
| Answer» B. Process Control and Regulatory | |