606 + Mcqs in Business Communication McqOptions

1.	Information about its products is ____information.
A.	external.
B.	internal.
C.	planning.
D.	deciding.
Answer» C. planning.

Discussion

2.	A business letter serves as a record for ____-reference.
A.	past.
B.	present.
C.	future.
D.	both (2) & (3).
Answer» E.

Discussion

3.	____ is the essential aspect of communication
A.	enclosure.
B.	letter.
C.	telephone.
D.	feedback.
Answer» E.

Discussion

4.	Correctness implies____
A.	giving correct facts.
B.	at an appropriate time.
C.	in a suitable.
D.	all the above.
Answer» E.

Discussion

5.	_____Communication is unsuitable for lengthy message.
A.	oral.
B.	written.
C.	vertical.
D.	audio visual.
Answer» B. written.

Discussion

6.	“Communication is something so simple and difficult that we can neverput it in simple words”- says___
A.	t.s.matthews.
B.	peter.f.drucker.
C.	newman.
D.	james
Answer» B. peter.f.drucker.

Discussion

7.	Listening helps to make __effective.
A.	communication
B.	oral communication
C.	both a & b
D.	report
Answer» B. oral communication

Discussion

8.	Communication in an organization should ideally flow____
A.	from top to bottom.
B.	from bottom to top.
C.	both ways.
D.	horizontally.
Answer» D. horizontally.

Discussion

9.	The official record of the proceeding of a meeting is known as ____
A.	agenda.
B.	minutes.
C.	prospectus.
D.	report.
Answer» C. prospectus.

Discussion

10.	The participants of a board meeting are _____
A.	member.
B.	directors.
C.	member and directors.
D.	outsiders
Answer» C. member and directors.

Discussion

11.	Minutes of resolutions is only resolutions ___
A.	recorded.
B.	development.
C.	decision-making.
D.	authenticated.
Answer» B. development.

Discussion

12.	_____is a communication which contains the decision of the higherauthority of the organization.
A.	amendment.
B.	resolution.
C.	debate.
D.	minutes.
Answer» C. debate.

Discussion

13.	A report prepared in a prescribed form and presented according to anestablished procedure is ____report
A.	formal.
B.	informal.
C.	statutory.
D.	general.
Answer» B. informal.

Discussion

14.	____is done by drawing a list of the items of business to be transacted atthe meeting.
A.	minutes.
B.	resolution.
C.	invitation.
D.	agenda.
Answer» E.

Discussion

15.	____and testimonials are important because they express the opinion ofothers the applicant’s suitability for a position.
A.	references.
B.	qualification.
C.	service certificate.
D.	letters.
Answer» B. qualification.

Discussion

16.	Organization Theory is written by _____
A.	william scott.
B.	newman & summer
C.	matthews.
D.	james.
Answer» B. newman & summer

Discussion

17.	A circular is a form of ____
A.	oral communication.
B.	face-to-face communication.
C.	group communication.
D.	visual communication.
Answer» D. visual communication.

Discussion

18.	Dunning letters are also called ____
A.	collection letters.
B.	letter of credit.
C.	compliant letters.
D.	suggestion letters.
Answer» B. letter of credit.

Discussion

19.	In................. speakers’ choice of words unintentionally communicatessomething more than what the actual words state.
A.	formal communication
B.	informal communication
C.	meta communication
D.	none of these
Answer» D. none of these

Discussion

20.	In ............. , the receiver holds preconceived notions, which shape theway a receiver decodes the sender's message.
A.	discriminative listening
B.	biased listening
C.	evaluative listening
D.	appreciative listening
Answer» C. evaluative listening

Discussion

21.	--------------- takes place when you listen to only those things that youwant to hear or to those that you interested
A.	discriminative listening
B.	biased listening
C.	selective listening
D.	appreciative listening
Answer» D. appreciative listening

Discussion

22.	In .................. form of communication, a subordinate is permitted tocommunicate with the boss of his boss.
A.	chain
B.	circular
C.	inverted v
D.	wheel
Answer» D. wheel

Discussion

23.	............ Involves how we arrange personal space and what we arrange in it
A.	kinesics
B.	proxemics
C.	time language
D.	paralanguage
Answer» C. time language

Discussion

24.	..................... is the study of body physical movements.
A.	kinesics
B.	proxemics
C.	time language
D.	paralanguage
Answer» B. proxemics

Discussion

25.	It involves how we say something in different pitch, tone and voicemodulation such as slow or fast.
A.	kinesics
B.	proxemics
C.	time language
D.	paralanguage
Answer» E.

Discussion

26.	................. are our body parts especially arms, legs, hands and headconvey meaning.
A.	gestures
B.	proxemics
C.	time language
D.	paralanguage
Answer» B. proxemics

Discussion

27.	Different components of the presentation that attract the attention ofaudience are:
A.	hand-outs
B.	cue-cards
C.	attention grabbers
D.	none of these
Answer» D. none of these

Discussion

28.	Materials distributed to the audience to supplement the contents of thepresentationis:
A.	hand-outs
B.	cue-cards
C.	attention grabbers
D.	none of these
Answer» B. cue-cards

Discussion

29.	Which of the following is / are multipurpose presentation?
A.	training
B.	political arena
C.	entertainment
D.	all the above
Answer» E.

Discussion

30.	Which of the following is /are not multipurpose presentation?
A.	informative
B.	entertainment
C.	training
D.	all of these
Answer» B. entertainment

Discussion

31.	Our purpose in a ------------ presentation is to convince your listeners toaccept your proposal
A.	informative
B.	persuasive
C.	image building
D.	multipurpose
Answer» C. image building

Discussion

32.	Our purpose in a ---------- presentation is to move your audience to takeyour suggested action.
A.	informative
B.	persuasive
C.	image building
D.	decision making
Answer» E.

Discussion

33.	We can define a presentation as an oral activity using visual electronic aids (such as LCD projectors) to discuss new ideas and information with aspecific audience in an impressive and convincing manner.
A.	group discussion
B.	presentation
C.	group interview
D.	all the above.
Answer» C. group interview

Discussion

34.	-------------- is a systematic oral exchange of information, views and opinions about a topic, issue, problem or situation among members of a groupwho share certain common objectives.
A.	presentation
B.	group discussion
C.	group interview
D.	all of these
Answer» E.

Discussion

35.	---------- presentations include talks, seminars, proposals, workshops, conferences, and meetings the presenter or presenters share their expertise,and information is exchanged.
A.	informative
B.	persuasive
C.	image building
D.	decision making
Answer» B. persuasive

Discussion

36.	A................ focuses on your skills and experience, rather than on yourchronological work history
A.	functional resume
B.	mini resume
C.	combination resume
D.	chronological resume
Answer» B. mini resume

Discussion

37.	A --------- starts by listing your work history, with the most recentposition listed first.
A.	functional resume
B.	mini resume
C.	combination resume
D.	chronological resume
Answer» E.

Discussion

38.	-------- are used by an organisation as a means of having written records of established practices such as instructions on how to undertake specifictasks and work policies.
A.	manuals
B.	memos
C.	letters
D.	all the above
Answer» B. memos

Discussion

39.	............. are usually the least formal method of written communication within the workplace and will usually include various notices or informationrelating to welfare and safety issues;
A.	manuals
B.	memos
C.	letters
D.	circulars
Answer» E.

Discussion

40.	A summary of your educational and academic backgrounds as well asteaching and research experience, publications, presentations, awards, honours and affiliations.
A.	resume
B.	curriculum vitae
C.	application letter
D.	hand-outs
Answer» C. application letter

Discussion

41.	------------ is an assigned communication for a purpose and for specificreceiver or reader.
A.	report
B.	memos
C.	letters
D.	circulars
Answer» B. memos

Discussion

42.	The purpose of a -------------- is to help the management identify thereasons underlying a situation that management already know.
A.	report
B.	memos
C.	letters
D.	circulars
Answer» B. memos

Discussion

43.	For analysing readability of a communication, ................. is calculated
A.	fischer’s index
B.	pachees index
C.	fog index
D.	any of the above
Answer» D. any of the above

Discussion

44.	Which of the following is not an element of front matters of businessreport?
A.	introduction
B.	cover letter
C.	acknowledgement
D.	table of contents
Answer» B. cover letter

Discussion

45.	Which of the following is not an element of back matters of businessreport?
A.	appendix
B.	list of references
C.	bibliography
D.	conclusion
Answer» E.

Discussion

46.	Which of the following is not a basic part of report?
A.	introduction
B.	discussion
C.	executive summery
D.	glossary
Answer» E.

Discussion

47.	Which of the following is a basic part of report?
A.	cover
B.	recommendation
C.	title page
D.	glossary
Answer» C. title page

Discussion

48.	A------------ includes rules for forming compound words, abbreviatingtechnical terms, and writing unusual or difficult words
A.	appendix
B.	list of references
C.	bibliography
D.	glossary
Answer» E.

Discussion

49.	Which of the following is an informative presentation?
A.	promoting a new service that your company is offering
B.	convincing customers to upgrade to a higher level of service
C.	demonstrating three successful sales techniques to new employees
D.	entertaining the audience to stroke the customers' egos
Answer» D. entertaining the audience to stroke the customers' egos

Discussion

50.	A presentation designed to entertain and validate the audience is a(n)
A.	persuasive presentation.
B.	informative presentation.
C.	oral presentation.
D.	goodwill presentation.
Answer» E.

Discussion

Explore topic-wise MCQs in Testing Subject.

Information about its products is ____information.

A business letter serves as a record for ____-reference.

____ is the essential aspect of communication

Correctness implies____

_____Communication is unsuitable for lengthy message.

“Communication is something so simple and difficult that we can neverput it in simple words”- says___

Listening helps to make __effective.

Communication in an organization should ideally flow____

The official record of the proceeding of a meeting is known as ____

The participants of a board meeting are _____

Minutes of resolutions is only resolutions ___

_____is a communication which contains the decision of the higherauthority of the organization.

A report prepared in a prescribed form and presented according to anestablished procedure is ____report

____is done by drawing a list of the items of business to be transacted atthe meeting.

____and testimonials are important because they express the opinion ofothers the applicant’s suitability for a position.

Organization Theory is written by _____

A circular is a form of ____

Dunning letters are also called ____

In................. speakers’ choice of words unintentionally communicatessomething more than what the actual words state.

In ............. , the receiver holds preconceived notions, which shape theway a receiver decodes the sender's message.

--------------- takes place when you listen to only those things that youwant to hear or to those that you interested

In .................. form of communication, a subordinate is permitted tocommunicate with the boss of his boss.

............ Involves how we arrange personal space and what we arrange in it

..................... is the study of body physical movements.

It involves how we say something in different pitch, tone and voicemodulation such as slow or fast.

................. are our body parts especially arms, legs, hands and headconvey meaning.

Different components of the presentation that attract the attention ofaudience are:

Materials distributed to the audience to supplement the contents of thepresentationis:

Which of the following is / are multipurpose presentation?

Which of the following is /are not multipurpose presentation?

Our purpose in a ------------ presentation is to convince your listeners toaccept your proposal

Our purpose in a ---------- presentation is to move your audience to takeyour suggested action.

We can define a presentation as an oral activity using visual electronic aids (such as LCD projectors) to discuss new ideas and information with aspecific audience in an impressive and convincing manner.

-------------- is a systematic oral exchange of information, views and opinions about a topic, issue, problem or situation among members of a groupwho share certain common objectives.

---------- presentations include talks, seminars, proposals, workshops, conferences, and meetings the presenter or presenters share their expertise,and information is exchanged.

A................ focuses on your skills and experience, rather than on yourchronological work history

A --------- starts by listing your work history, with the most recentposition listed first.

-------- are used by an organisation as a means of having written records of established practices such as instructions on how to undertake specifictasks and work policies.

............. are usually the least formal method of written communication within the workplace and will usually include various notices or informationrelating to welfare and safety issues;

A summary of your educational and academic backgrounds as well asteaching and research experience, publications, presentations, awards, honours and affiliations.

------------ is an assigned communication for a purpose and for specificreceiver or reader.

The purpose of a -------------- is to help the management identify thereasons underlying a situation that management already know.

For analysing readability of a communication, ................. is calculated

Which of the following is not an element of front matters of businessreport?

Which of the following is not an element of back matters of businessreport?

Which of the following is not a basic part of report?

Which of the following is a basic part of report?

A------------ includes rules for forming compound words, abbreviatingtechnical terms, and writing unusual or difficult words

Which of the following is an informative presentation?

A presentation designed to entertain and validate the audience is a(n)