MCQOPTIONS
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MCQOPTIONS
This section includes 657 Mcqs, each offering curated multiple-choice questions to sharpen your Testing Subject knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Rumours are likely to spread fastest in all of the following instances except when |
| A. | he rumour seems credible |
| B. | he recipient is emotionally anxious |
| C. | he information is important to those involved |
| D. | he recipient is not concerned about the information |
| Answer» E. | |
| 2. |
Communication following strict lines of authority and reporting relationships is known as |
| A. | pen door policy |
| B. | hain of command |
| C. | ffective communication |
| D. | he grapevine |
| Answer» C. ffective communication | |
| 3. |
Lack of openness in communication |
| A. | educes employee satisfaction |
| B. | as no effect on employee satisfaction |
| C. | educes management satisfaction |
| D. | hows good management control |
| Answer» B. as no effect on employee satisfaction | |
| 4. |
All of the following might be used to improve organizational communication except |
| A. | urveys and feedback |
| B. | anagement training |
| C. | iltering |
| D. | V networks |
| Answer» D. V networks | |
| 5. |
All of the following might be involved in nonverbal communication except |
| A. | ouch |
| B. | acial expressions |
| C. | estures |
| D. | hone messages |
| Answer» E. | |
| 6. |
Raised eyebrows and shrugs are examples of |
| A. | ody language |
| B. | ross-cultural communication |
| C. | oor communication |
| D. | ood communication |
| Answer» B. ross-cultural communication | |
| 7. |
What writing style is usually used in reports |
| A. | bjective and detached |
| B. | ersonal and critical |
| C. | motive and judgmental |
| D. | ubjective and detached |
| Answer» B. ersonal and critical | |
| 8. |
Which of the following is accomplished initially while planning a report |
| A. | efining purpose |
| B. | dentifying the sequence in which tasks should be performed |
| C. | reparing a work plan |
| D. | one of the above |
| Answer» B. dentifying the sequence in which tasks should be performed | |
| 9. |
Any factor which disturbs, confuses, or interferes with the communication of a message is known as |
| A. | oise |
| B. | naccurate encoding |
| C. | naccurate decoding |
| D. | isturbance |
| Answer» B. naccurate encoding | |
| 10. |
Communication without words is called |
| A. | on- verbal communication |
| B. | erbal |
| C. | ral communication |
| D. | ritten communication |
| Answer» B. erbal | |
| 11. |
What is the primary purpose of report |
| A. | o control problems, sell products and services |
| B. | o analyze problems and predict practical alternatives |
| C. | o monitor and control production, sales, shipping, etc |
| D. | o solve problems and supply facts |
| Answer» C. o monitor and control production, sales, shipping, etc | |
| 12. |
If there is no receiver, there is no |
| A. | ommunication |
| B. | ender |
| C. | essage |
| D. | edia |
| Answer» B. ender | |
| 13. |
Exchange of ideas between two or more persons is |
| A. | nderstanding |
| B. | elling |
| C. | ommunication |
| D. | istening |
| Answer» D. istening | |
| 14. |
What type of audience are, people who have to act or make decisions on the basis of the report |
| A. | rimary |
| B. | econdary |
| C. | mmediate |
| D. | one of the above |
| Answer» B. econdary | |
| 15. |
Informative writing focuses primarily on the |
| A. | riter |
| B. | eader |
| C. | atest news |
| D. | ubject under discussion |
| Answer» E. | |
| 16. |
In business, the purpose of writing is mainly to |
| A. | ntertain |
| B. | oth inform and persuade |
| C. | ersuade |
| D. | nform |
| Answer» C. ersuade | |
| 17. |
Human communication is essentially |
| A. | erfect |
| B. | mperfect |
| C. | hort-lived |
| D. | motional |
| Answer» C. hort-lived | |
| 18. |
__________ is not one of the 7 Cs of communication: |
| A. | onciseness |
| B. | orrectness |
| C. | larity |
| D. | haracter |
| Answer» E. | |
| 19. |
The essence of time management is taking charge of your life and not allowing _________ to control |
| A. | oor study skills and habits |
| B. | nterruptions |
| C. | istractions |
| D. | nxiety |
| Answer» C. istractions | |
| 20. |
What is one of the major barriers to effective time management? |
| A. | rocrastination |
| B. | eing well organized |
| C. | ack of money |
| D. | ack of time |
| Answer» B. eing well organized | |
| 21. |
Business letters produce immediate effect because they are |
| A. | nteresting |
| B. | nformal |
| C. | rief |
| D. | ormal |
| Answer» C. rief | |
| 22. |
Managing your time consistently involves creating good study habits and getting organized. Which of the following will NOT allow you to accomplish that? |
| A. | acking your lunch the night before |
| B. | utting your backpack at the door |
| C. | tudying all night for an exam |
| D. | acking up your work |
| Answer» D. acking up your work | |
| 23. |
__________letter is the reply to complaint. |
| A. | djustment |
| B. | n inquiry |
| C. | ollection |
| D. | ales |
| Answer» B. n inquiry | |
| 24. |
___________ include investigation of an issue or problem or Calculation of financial ratios of a company. |
| A. | ormal report |
| B. | nalytical Letter Reports |
| C. | cientific Reports |
| D. | nformational Letter Reports |
| Answer» C. cientific Reports | |
| 25. |
_______________ are usually short messages with natural, casual use of language |
| A. | ormal reports |
| B. | nformal reports |
| C. | hort reports |
| D. | rogress report |
| Answer» C. hort reports | |
| 26. |
_____________are routine reports prepared at regular time interval-daily, weekly, monthly quarterly or annually. |
| A. | eriodic Reports |
| B. | ormal Reports |
| C. | rogress Reports |
| D. | onference Reports |
| Answer» B. ormal Reports | |
| 27. |
When a person receives a message, it is their responsibility to provide the sender: |
| A. | eedback |
| B. | elf Concept |
| C. | erception |
| D. | onverbal Clues |
| Answer» B. elf Concept | |
| 28. |
_____________ letter is the reply to complaint. |
| A. | djustment |
| B. | n inquiry |
| C. | ollection |
| D. | ales |
| Answer» B. n inquiry | |
| 29. |
Which writing style characterizes the memos? |
| A. | nformal |
| B. | ormal |
| C. | mpersonal tone |
| D. | eutral |
| Answer» B. ormal | |
| 30. |
The time you spend on activities such as eating, sleeping, bathing, exercises, and caring for your home is _________________. |
| A. | ommitted time |
| B. | iscretionary time |
| C. | aintenance time |
| D. | amily time |
| Answer» D. amily time | |
| 31. |
This time is yours to use as you please, use it for the things you value most in life. |
| A. | ommitted time |
| B. | iscretionary time |
| C. | aintenance time |
| D. | amily time |
| Answer» C. aintenance time | |
| 32. |
The method used to communicate a message (text, talking, writing, etc) |
| A. | he method used to communicate a message (text, talking, writing, etc)Channel |
| B. | olloquialism |
| C. | ommunication |
| D. | orrespondence |
| Answer» B. olloquialism | |
| 33. |
Pronouncing words clearly and correctly so that each sound can be heard |
| A. | nunciation |
| B. | erbal communication |
| C. | alking loudly |
| D. | istening |
| Answer» B. erbal communication | |
| 34. |
_________ is an organized portfolio of formal systems for obtaining processing and delivering information in support of the business operations and management of an organization. |
| A. | IS |
| B. | SS |
| C. | RS |
| D. | one of the above |
| Answer» B. SS | |
| 35. |
Complaint letter should be called_____________ |
| A. | ersuasive letters |
| B. | laim letter |
| C. | nquiry letters |
| D. | ales letters |
| Answer» C. nquiry letters | |
| 36. |
Sales letters start with |
| A. | n easy and effective way |
| B. | n attention-getting device |
| C. | smooth story |
| D. | uffer |
| Answer» C. smooth story | |
| 37. |
Supplementary Parts are usually short messages with natural, casual use of language. |
| A. | ormal reports |
| B. | nformal reports |
| C. | hort reports |
| D. | rogress report |
| Answer» D. rogress report | |
| 38. |
Effective communication is essentially a |
| A. | oth a one-way and a two-way process |
| B. | wo-way process |
| C. | ne-way process |
| D. | hree-way process |
| Answer» B. wo-way process | |
| 39. |
Generally speaking, in business we communicate |
| A. | o both persuade and inform |
| B. | nly to persuade |
| C. | nly to inform |
| D. | nly to entertain |
| Answer» B. nly to persuade | |
| 40. |
The word communication is derived from communis (Latin) which means: |
| A. | ommon |
| B. | ommunity |
| C. | essage |
| D. | ral speech |
| Answer» B. ommunity | |
| 41. |
A memorandum (memo) is considered a brief form of written communication for |
| A. | egal use |
| B. | ormal use |
| C. | nternal use |
| D. | xternal use |
| Answer» D. xternal use | |
| 42. |
Form letters are also known as |
| A. | ormal letters |
| B. | ircular letters |
| C. | ersuasive sales letters |
| D. | ad news letters |
| Answer» D. ad news letters | |
| 43. |
The central appeal in a persuasive letter |
| A. | mphasizes how the reader will benefit from the request |
| B. | s introduced early on in the message |
| C. | s presented in you-viewpoint language |
| D. | ll of the above |
| Answer» E. | |
| 44. |
The conclusion or ending paragraph should bring the communication to a polite and ......... close. |
| A. | usinesslike |
| B. | nterminable |
| C. | easurable |
| D. | ubtle |
| Answer» B. nterminable | |
| 45. |
A good business letter is simple and straightforward without being simplistic or .......... |
| A. | anoramic |
| B. | aternal |
| C. | atriotic |
| D. | atronizing |
| Answer» E. | |
| 46. |
In developing the plan for a persuasive message, |
| A. | onsider primarily the writer's perspective |
| B. | ry to predict the reader's reaction |
| C. | over the pros and cons equally |
| D. | ll of the above |
| Answer» C. over the pros and cons equally | |
| 47. |
Persuasive messages should be written in the __________ order. |
| A. | ndirect |
| B. | assive |
| C. | irect |
| D. | decisive |
| Answer» B. assive | |
| 48. |
Modern business letters are usually written in: |
| A. | ndented style |
| B. | emi-block style |
| C. | implified style |
| D. | ull-block style |
| Answer» E. | |
| 49. |
Effective professional correspondence uses an appropriate style, clear and concise language, and |
| A. | he passive voice |
| B. | he active voice |
| C. | pen punctuation |
| D. | ixed punctuation |
| Answer» C. pen punctuation | |
| 50. |
Good business letters are characterized by the following personal quality of the writer: |
| A. | eriousness |
| B. | incerity |
| C. | ormality |
| D. | umour |
| Answer» C. ormality | |