Which of the following is not a determinant of the ‘customer’ fun – McqOptions

MCQOPTIONS

1.	Which of the following is not a determinant of the ‘customer’ functional element while measuring the performance of an organization?
A.	Number of suggestions implemented
B.	Customer satisfaction index
C.	Percentage returns by customers
D.	Service rating
Answer» E.

Discussion

No Comment Found

Related MCQs

Efficiency is equal to _______
Effectiveness is equal to _______
Labor productivity is equal to ______
‘Time to resolve complaints’ is an indicator of which functional element while measuring the performance of an organization?
Which of the following is not a determinant of the ‘customer’ functional element while measuring the performance of an organization?
Which of the following is not an indicator of the ‘customer’ functional element while measuring the performance of an organization?
Which one of the following is not a functional element considered during the performance measure of an organization?
According to Ray F. Boedecker, providing information for individuals and team evaluation is one of the objectives of ‘performance measures’.
Which of the following is incorrect according to the seven objectives of performance measures identified by Ray F. Boedecker?
According to Ray F. Boedecker, establishing a baseline measure and revealing trends is one of the objectives of ‘performance measures’.