Suresh calls up the customer care to complain regarding his new earph – McqOptions

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1.	Suresh calls up the customer care to complain regarding his new earphones. He can’t listen to the other side when his earphones are connected to his mobile phone. Which dimension of ‘product quality’ has the earphones failed to comply with?
A.	Performance
B.	Features
C.	Aesthetics
D.	Reputation
Answer» B. Features

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