Possible solutions that minimize the problems caused by intangibility include all of the following except:

The use of personal sources of information.

The effective management of consumers.

The creation of a strong organizational image.

Possible solutions that minimize the problems caused by intangibility

1.	Possible solutions that minimize the problems caused by intangibility include all of the following except:
A.	The use of tangible clues.
B.	The effective management of consumers.
C.	The creation of a strong organizational image.
D.	The use of personal sources of information.
Answer» D. The use of personal sources of information.