1.

According to Crosby s Fourteen Steps for Quality Improvement, what do you mean by obstacle reporting?

A. To communicate to management about obstacles employees face in attaining quality improvement
B. To report about the no of steps employees climb on their way to office
C. To write an article on the topic Obstacle
D. To write an essay on the topic Obstacle
Answer» B. To report about the no of steps employees climb on their way to office


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