A senior quality engineer during a training session trains his juniors about a particular common defect that has been found in their assembly. He has formulated a plan which will rectify the defect and ensure that the same defect does not pass further to the customers. Which of the following inference is incorrect?

• A. The organization has ensured that customer satisfaction is retained
• B. The juniors will be capable of preventing the defect to pass further to the customers
• C. The senior has understood that quality is correcting and preventing the loss, not living with loss
• D. The customer forced them to rectify the defect