MCQOPTIONS
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| 1. |
A customer comes to a restaurant and demands a table facing the street which is alreadyoccupied for the evening. The Floor Manager’s ability to deal with the customer is anexample of the restaurant’s ability in: |
| A. | Recovery |
| B. | Adaptability |
| C. | Level of trust |
| D. | Coping |
| Answer» E. | |