Explore topic-wise MCQs in Total Quality Management.

This section includes 9 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.

1.

Cross-functional teams discuss complex problems and break them down into parts and refer these to departmental teams and work teams of respective functions for further solution.

A. True
B. False
Answer» B. False
2.

Cross-functional teams are _______

A. Temporary
B. Permanent
C. Neither Temporary nor Permanent
D. Either Temporary or Permanent
Answer» B. Permanent
3.

Cross-functional teams are formed to solve complex problems.

A. True
B. False
Answer» B. False
4.

The life cycle of a process improvement team is ________ and after the objective is reached the team is ________

A. Temporary, Inaugurated
B. Permanent, Disbanded
C. Temporary, Disbanded
D. Permanent, Inaugurated
Answer» D. Permanent, Inaugurated
5.

The team which focuses its attention on improvements of a process that is already operating to a satisfactory level is called the ______________

A. Process improvement team
B. Cross-functional team
C. Natural work team
D. Group-directed/group-managed work team
Answer» B. Cross-functional team
6.

Which of the following is not a classification of a team?

A. Process improvement team
B. Cross-functional team
C. Natural work team
D. Group-directed/group-managed work team
Answer» E.
7.

Which of the following is not a benefit of teamwork?

A. Improved solutions to quality problems
B. Improved ownership of solutions
C. Improved communications
D. Decline in integration
Answer» E.
8.

The cumulative action of a team in which an individual member keeps aside his/her interests and opinions to fulfill the objectives or goal of the group is known as _________

A. Team
B. Teamwork
C. Group
D. Club
Answer» C. Group
9.

A group of people working with common objectives or goals is known as a _________

A. Team
B. Teamwork
C. Group
D. Club
Answer» B. Teamwork