

MCQOPTIONS
Saved Bookmarks
This section includes 10 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
1. |
Which of the following is not a stage of team development in an organization? |
A. | Performing Stage |
B. | Maintenance Stage |
C. | Evaluating Stage |
D. | Deforming Stage |
Answer» E. | |
2. |
During the norming stage of team development in an organization, ______ and _____ relationships get established among team members. |
A. | Formal, informal |
B. | Informal, abnormal |
C. | Formal, abnormal |
D. | Informal, hate |
Answer» B. Informal, abnormal | |
3. |
Which of the following is not part of the forming stage of team development in an organization? |
A. | Team s purpose |
B. | Members roles |
C. | Acceptance of roles |
D. | Hostilities and Personal needs |
Answer» E. | |
4. |
Which of the following is not a roadblock to team progress in an organization? |
A. | Insufficient training |
B. | Lack of planning |
C. | Incompatible rewards and compensation |
D. | Sufficient training |
Answer» E. | |
5. |
Which of the following is not a characteristic of a successful team in an organization? |
A. | Appropriate Leadership |
B. | Balanced Participation |
C. | Cohesiveness |
D. | Mutual enmity |
Answer» E. | |
6. |
In an organization, open communication should be encouraged in a successful team. |
A. | True |
B. | False |
Answer» B. False | |
7. |
In an organization, the periodic status report of the team should be given to the quality council. |
A. | True |
B. | False |
Answer» B. False | |
8. |
Which of the following is not a reason to train team members of an organization to make a successful team? |
A. | To train them in problem-solving techniques |
B. | To train them in team dynamics |
C. | To train them in communication skills |
D. | To train them in threatening customers |
Answer» E. | |
9. |
A ________ is a document that defines the team s mission, boundaries, the background of the problem, the team s authority and duties, and resources. |
A. | Team |
B. | Team Charter |
C. | Team Work |
D. | Work |
Answer» C. Team Work | |
10. |
The person from the quality council who provides support to the organization is known as ________ |
A. | Sponsor |
B. | Customer |
C. | Founder |
D. | Manager |
Answer» B. Customer | |