Explore topic-wise MCQs in Total Quality Management.

This section includes 10 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.

1.

Which of the following is not a stage of team development in an organization?

A. Performing Stage
B. Maintenance Stage
C. Evaluating Stage
D. Deforming Stage
Answer» E.
2.

During the norming stage of team development in an organization, ______ and _____ relationships get established among team members.

A. Formal, informal
B. Informal, abnormal
C. Formal, abnormal
D. Informal, hate
Answer» B. Informal, abnormal
3.

Which of the following is not part of the forming stage of team development in an organization?

A. Team s purpose
B. Members roles
C. Acceptance of roles
D. Hostilities and Personal needs
Answer» E.
4.

Which of the following is not a roadblock to team progress in an organization?

A. Insufficient training
B. Lack of planning
C. Incompatible rewards and compensation
D. Sufficient training
Answer» E.
5.

Which of the following is not a characteristic of a successful team in an organization?

A. Appropriate Leadership
B. Balanced Participation
C. Cohesiveness
D. Mutual enmity
Answer» E.
6.

In an organization, open communication should be encouraged in a successful team.

A. True
B. False
Answer» B. False
7.

In an organization, the periodic status report of the team should be given to the quality council.

A. True
B. False
Answer» B. False
8.

Which of the following is not a reason to train team members of an organization to make a successful team?

A. To train them in problem-solving techniques
B. To train them in team dynamics
C. To train them in communication skills
D. To train them in threatening customers
Answer» E.
9.

A ________ is a document that defines the team s mission, boundaries, the background of the problem, the team s authority and duties, and resources.

A. Team
B. Team Charter
C. Team Work
D. Work
Answer» C. Team Work
10.

The person from the quality council who provides support to the organization is known as ________

A. Sponsor
B. Customer
C. Founder
D. Manager
Answer» B. Customer