MCQOPTIONS
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This section includes 10 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Which of the following is not a stage of team development in an organization? |
| A. | Performing Stage |
| B. | Maintenance Stage |
| C. | Evaluating Stage |
| D. | Deforming Stage |
| Answer» E. | |
| 2. |
During the norming stage of team development in an organization, ______ and _____ relationships get established among team members. |
| A. | Formal, informal |
| B. | Informal, abnormal |
| C. | Formal, abnormal |
| D. | Informal, hate |
| Answer» B. Informal, abnormal | |
| 3. |
Which of the following is not part of the forming stage of team development in an organization? |
| A. | Team s purpose |
| B. | Members roles |
| C. | Acceptance of roles |
| D. | Hostilities and Personal needs |
| Answer» E. | |
| 4. |
Which of the following is not a roadblock to team progress in an organization? |
| A. | Insufficient training |
| B. | Lack of planning |
| C. | Incompatible rewards and compensation |
| D. | Sufficient training |
| Answer» E. | |
| 5. |
Which of the following is not a characteristic of a successful team in an organization? |
| A. | Appropriate Leadership |
| B. | Balanced Participation |
| C. | Cohesiveness |
| D. | Mutual enmity |
| Answer» E. | |
| 6. |
In an organization, open communication should be encouraged in a successful team. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 7. |
In an organization, the periodic status report of the team should be given to the quality council. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 8. |
Which of the following is not a reason to train team members of an organization to make a successful team? |
| A. | To train them in problem-solving techniques |
| B. | To train them in team dynamics |
| C. | To train them in communication skills |
| D. | To train them in threatening customers |
| Answer» E. | |
| 9. |
A ________ is a document that defines the team s mission, boundaries, the background of the problem, the team s authority and duties, and resources. |
| A. | Team |
| B. | Team Charter |
| C. | Team Work |
| D. | Work |
| Answer» C. Team Work | |
| 10. |
The person from the quality council who provides support to the organization is known as ________ |
| A. | Sponsor |
| B. | Customer |
| C. | Founder |
| D. | Manager |
| Answer» B. Customer | |