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This section includes 9 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
1. |
Cross-functional teams discuss complex problems and break them down into parts and refer these to departmental teams and work teams of respective functions for further solution. |
A. | True |
B. | False |
Answer» B. False | |
2. |
Cross-functional teams are _______ |
A. | Temporary |
B. | Permanent |
C. | Neither Temporary nor Permanent |
D. | Either Temporary or Permanent |
Answer» B. Permanent | |
3. |
Cross-functional teams are formed to solve complex problems. |
A. | True |
B. | False |
Answer» B. False | |
4. |
The life cycle of a process improvement team is ________ and after the objective is reached the team is ________ |
A. | Temporary, Inaugurated |
B. | Permanent, Disbanded |
C. | Temporary, Disbanded |
D. | Permanent, Inaugurated |
Answer» D. Permanent, Inaugurated | |
5. |
The team which focuses its attention on improvements of a process that is already operating to a satisfactory level is called the ______________ |
A. | Process improvement team |
B. | Cross-functional team |
C. | Natural work team |
D. | Group-directed/group-managed work team |
Answer» B. Cross-functional team | |
6. |
Which of the following is not a classification of a team? |
A. | Process improvement team |
B. | Cross-functional team |
C. | Natural work team |
D. | Group-directed/group-managed work team |
Answer» E. | |
7. |
Which of the following is not a benefit of teamwork? |
A. | Improved solutions to quality problems |
B. | Improved ownership of solutions |
C. | Improved communications |
D. | Decline in integration |
Answer» E. | |
8. |
The cumulative action of a team in which an individual member keeps aside his/her interests and opinions to fulfill the objectives or goal of the group is known as _________ |
A. | Team |
B. | Teamwork |
C. | Group |
D. | Club |
Answer» C. Group | |
9. |
A group of people working with common objectives or goals is known as a _________ |
A. | Team |
B. | Teamwork |
C. | Group |
D. | Club |
Answer» B. Teamwork | |