MCQOPTIONS
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MCQOPTIONS
This section includes 10 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Which of the following is incorrect with respect to strengthening customer-supplier relationship? |
| A. | Reward and recognition concept |
| B. | Team meetings should be held at both partners’ workplace |
| C. | Both of them should be trained in quality, team work, and other management concepts |
| D. | Reward and recognition should be abolished |
| Answer» E. | |
| 2. |
Which of the following is not a way of developing partnering relationship between customer and supplier? |
| A. | Inspection |
| B. | Training |
| C. | Team Approach |
| D. | Recognition only |
| Answer» E. | |
| 3. |
Which of the following is not a form of invitation given to the supplier by the customer? |
| A. | Seminars |
| B. | Workshops |
| C. | Courses |
| D. | Ledger |
| Answer» E. | |
| 4. |
Proper training in quality, team work, and other management aspects is necessary for _________ |
| A. | Customers |
| B. | Suppliers |
| C. | Customers and suppliers |
| D. | It is not necessary |
| Answer» D. It is not necessary | |
| 5. |
At the audit phase, the customer has complete confidence in the supplier and initiates _______ |
| A. | 100% inspection |
| B. | Sampling inspection |
| C. | Inspection audit |
| D. | Identity checks |
| Answer» E. | |
| 6. |
Success in sampling inspection may make the customer switch to auditing. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 7. |
Successful inspection during 100% inspection phase may make the customer switch to sampling inspection during the next round of delivery from the supplier. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 8. |
In 100% inspection phase, _______ are inspected. |
| A. | All the items |
| B. | Some of the items |
| C. | Most of the items |
| D. | 99% of the items |
| Answer» B. Some of the items | |
| 9. |
Which of the following is not a phase of quality inspection? |
| A. | 100% inspection |
| B. | Sampling inspection |
| C. | 99% inspection |
| D. | Inspection audit |
| Answer» D. Inspection audit | |
| 10. |
Maintaining and improving the growth of the customer-supplier relationship is known as _________ |
| A. | Relationship Development |
| B. | Customer Development |
| C. | Supplier Development |
| D. | Customer Satisfaction |
| Answer» B. Customer Development | |