MCQOPTIONS
Saved Bookmarks
MCQOPTIONS
This section includes 12 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Which of the following is an incorrect way of providing recognition in an organization? |
| A. | Create a ‘best ideas of the year’ booklet |
| B. | Feature the quality team of the month |
| C. | Develop a ‘behind the scenes’ award |
| D. | Feature the worst performer of the month |
| Answer» E. | |
| 2. |
When an organization shares its financial success and encourages employee identity with organization’s success, it is known as __________ |
| A. | Gain sharing |
| B. | Profit sharing |
| C. | Loss sharing |
| D. | Profit and Loss sharing |
| Answer» C. Loss sharing | |
| 3. |
When the performance of an organization is driven by promoting awareness, alignment, teamwork, communication and involvement, it is known as ________ |
| A. | Gain sharing |
| B. | Profit sharing |
| C. | Loss sharing |
| D. | Profit and Loss sharing |
| Answer» B. Profit sharing | |
| 4. |
Which of the following is not a type of extrinsic reward? |
| A. | Profit sharing |
| B. | Gain sharing |
| C. | Employment security |
| D. | Quality based promotions |
| Answer» E. | |
| 5. |
Which of the following are the types of reward system in an organization? |
| A. | Interior and exterior |
| B. | Intrinsic and exterior |
| C. | Interior and extrinsic |
| D. | Intrinsic and extrinsic |
| Answer» E. | |
| 6. |
Recognition is also a way in which a company shows its appreciation for better performance. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 7. |
Rewards provided in an organization are ______ in nature. |
| A. | Tangible |
| B. | Intangible |
| C. | Corrupt |
| D. | Corrupt and Intangible |
| Answer» B. Intangible | |
| 8. |
Recognition in an organization can be __________ |
| A. | Financial or psychological |
| B. | Financial only |
| C. | Psychological only |
| D. | Financial or psychological or both |
| Answer» E. | |
| 9. |
Recognition is a way of making the workforce work for __________ of the organization. |
| A. | Continuous improvement |
| B. | Discontinuous improvement |
| C. | Continuous downfall |
| D. | Discontinuous downfall |
| Answer» B. Discontinuous improvement | |
| 10. |
Recognition is a way to sustain employee’s interest. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 11. |
Which of the following option is incorrect with reference to recognition of an employee at work? |
| A. | It is a form of positive motivation |
| B. | The workforce feels accepted |
| C. | The workforce feels they are in winning role |
| D. | It will discourage the workforce |
| Answer» E. | |
| 12. |
The acknowledgement of an employee’s outstanding performance is known as _______ |
| A. | Recognition |
| B. | Punishment |
| C. | Reprimand |
| D. | Rebuke |
| Answer» B. Punishment | |