Explore topic-wise MCQs in Total Quality Management.

This section includes 12 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.

1.

Which of the following is an incorrect way of providing recognition in an organization?

A. Create a best ideas of the year booklet
B. Feature the quality team of the month
C. Develop a behind the scenes award
D. Feature the worst performer of the month
Answer» E.
2.

When an organization shares its financial success and encourages employee identity with organization s success, it is known as __________

A. Gain sharing
B. Profit sharing
C. Loss sharing
D. Profit and Loss sharing
Answer» C. Loss sharing
3.

When the performance of an organization is driven by promoting awareness, alignment, teamwork, communication and involvement, it is known as ________

A. Gain sharing
B. Profit sharing
C. Loss sharing
D. Profit and Loss sharing
Answer» B. Profit sharing
4.

Which of the following is not a type of extrinsic reward?

A. Profit sharing
B. Gain sharing
C. Employment security
D. Quality based promotions
Answer» E.
5.

Which of the following are the types of reward system in an organization?

A. Interior and exterior
B. Intrinsic and exterior
C. Interior and extrinsic
D. Intrinsic and extrinsic
Answer» E.
6.

Recognition is also a way in which a company shows its appreciation for better performance.

A. True
B. False
Answer» B. False
7.

Rewards provided in an organization are ______ in nature.

A. Tangible
B. Intangible
C. Corrupt
D. Corrupt and Intangible
Answer» B. Intangible
8.

Recognition in an organization can be __________

A. Financial or psychological
B. Financial only
C. Psychological only
D. Financial or psychological or both
Answer» E.
9.

Recognition is a way of making the workforce work for __________ of the organization.

A. Continuous improvement
B. Discontinuous improvement
C. Continuous downfall
D. Discontinuous downfall
Answer» B. Discontinuous improvement
10.

Recognition is a way to sustain employee s interest.

A. True
B. False
Answer» B. False
11.

Which of the following option is incorrect with reference to recognition of an employee at work?

A. It is a form of positive motivation
B. The workforce feels accepted
C. The workforce feels they are in winning role
D. It will discourage the workforce
Answer» E.
12.

The acknowledgement of an employee s outstanding performance is known as _______

A. Recognition
B. Punishment
C. Reprimand
D. Rebuke
Answer» B. Punishment