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This section includes 12 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
1. |
Which of the following is an incorrect way of providing recognition in an organization? |
A. | Create a best ideas of the year booklet |
B. | Feature the quality team of the month |
C. | Develop a behind the scenes award |
D. | Feature the worst performer of the month |
Answer» E. | |
2. |
When an organization shares its financial success and encourages employee identity with organization s success, it is known as __________ |
A. | Gain sharing |
B. | Profit sharing |
C. | Loss sharing |
D. | Profit and Loss sharing |
Answer» C. Loss sharing | |
3. |
When the performance of an organization is driven by promoting awareness, alignment, teamwork, communication and involvement, it is known as ________ |
A. | Gain sharing |
B. | Profit sharing |
C. | Loss sharing |
D. | Profit and Loss sharing |
Answer» B. Profit sharing | |
4. |
Which of the following is not a type of extrinsic reward? |
A. | Profit sharing |
B. | Gain sharing |
C. | Employment security |
D. | Quality based promotions |
Answer» E. | |
5. |
Which of the following are the types of reward system in an organization? |
A. | Interior and exterior |
B. | Intrinsic and exterior |
C. | Interior and extrinsic |
D. | Intrinsic and extrinsic |
Answer» E. | |
6. |
Recognition is also a way in which a company shows its appreciation for better performance. |
A. | True |
B. | False |
Answer» B. False | |
7. |
Rewards provided in an organization are ______ in nature. |
A. | Tangible |
B. | Intangible |
C. | Corrupt |
D. | Corrupt and Intangible |
Answer» B. Intangible | |
8. |
Recognition in an organization can be __________ |
A. | Financial or psychological |
B. | Financial only |
C. | Psychological only |
D. | Financial or psychological or both |
Answer» E. | |
9. |
Recognition is a way of making the workforce work for __________ of the organization. |
A. | Continuous improvement |
B. | Discontinuous improvement |
C. | Continuous downfall |
D. | Discontinuous downfall |
Answer» B. Discontinuous improvement | |
10. |
Recognition is a way to sustain employee s interest. |
A. | True |
B. | False |
Answer» B. False | |
11. |
Which of the following option is incorrect with reference to recognition of an employee at work? |
A. | It is a form of positive motivation |
B. | The workforce feels accepted |
C. | The workforce feels they are in winning role |
D. | It will discourage the workforce |
Answer» E. | |
12. |
The acknowledgement of an employee s outstanding performance is known as _______ |
A. | Recognition |
B. | Punishment |
C. | Reprimand |
D. | Rebuke |
Answer» B. Punishment | |