Explore topic-wise MCQs in Total Quality Management.

This section includes 11 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.

1.

An organization gave a declaration on its opening on 16th June 2019 that it wants ‘To eradicate poverty by 2025’. Which quality statement is it referring to?

A. Vision Statement
B. Mission Statement
C. Quality Policy Statement
D. Submission Statement
Answer» B. Mission Statement
2.

The ______ and _______ can be together used in daily decision making.

A. Vision Statement, Decision Statement
B. Mission Statement, Decision Statement
C. Vision Statement, Mission Statement
D. Decision Statement, Progress Statement
Answer» D. Decision Statement, Progress Statement
3.

Vision Statement talks about the _______ future of the company and Mission Statement talks about the organization’s ______ leading to the future.

A. Long term, Present
B. Short term, Future
C. Long term, Future
D. Short term, Present
Answer» B. Short term, Future
4.

Vision Statement must remain intact even if the market changes.

A. True
B. False
Answer» B. False
5.

Which of the following is not a key element of a Mission Statement?

A. Obligation to Stakeholders
B. Scope of the Business
C. View of the Future
D. Quality Policy
Answer» E.
6.

The quality policy is approved by the __________

A. Quality Improvement Team
B. Quality Council
C. Quality Control Team
D. Quality Assurance Team
Answer» C. Quality Control Team
7.

The quality policy should be written by the CEO and feedback from its employees is needed.

A. True
B. False
Answer» B. False
8.

The guide for the organization as to how the organization would provide products and services to its customers is called the _________

A. Quality Policy Statement
B. Product and Service Statement
C. Product Statement
D. Service Statement
Answer» B. Product and Service Statement
9.

The declaration which lists the functions of an organization and mentions about the purpose of its employees, customers, and suppliers is called the _________

A. Customer Statement
B. Mission Statement
C. Supplier Statement
D. Employee Statement
Answer» C. Supplier Statement
10.

The aspiration of the company in a short declaration is called the ________

A. Vision Statement
B. Mission Statement
C. Quality Policy Statement
D. Submission Statement
Answer» B. Mission Statement
11.

Which among the following is not an element of quality statements?

A. Vision Statement
B. Mission Statement
C. Quality Policy Statement
D. Submission Statement
Answer» E.