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This section includes 11 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
1. |
An organization gave a declaration on its opening on 16th June 2019 that it wants ‘To eradicate poverty by 2025’. Which quality statement is it referring to? |
A. | Vision Statement |
B. | Mission Statement |
C. | Quality Policy Statement |
D. | Submission Statement |
Answer» B. Mission Statement | |
2. |
The ______ and _______ can be together used in daily decision making. |
A. | Vision Statement, Decision Statement |
B. | Mission Statement, Decision Statement |
C. | Vision Statement, Mission Statement |
D. | Decision Statement, Progress Statement |
Answer» D. Decision Statement, Progress Statement | |
3. |
Vision Statement talks about the _______ future of the company and Mission Statement talks about the organization’s ______ leading to the future. |
A. | Long term, Present |
B. | Short term, Future |
C. | Long term, Future |
D. | Short term, Present |
Answer» B. Short term, Future | |
4. |
Vision Statement must remain intact even if the market changes. |
A. | True |
B. | False |
Answer» B. False | |
5. |
Which of the following is not a key element of a Mission Statement? |
A. | Obligation to Stakeholders |
B. | Scope of the Business |
C. | View of the Future |
D. | Quality Policy |
Answer» E. | |
6. |
The quality policy is approved by the __________ |
A. | Quality Improvement Team |
B. | Quality Council |
C. | Quality Control Team |
D. | Quality Assurance Team |
Answer» C. Quality Control Team | |
7. |
The quality policy should be written by the CEO and feedback from its employees is needed. |
A. | True |
B. | False |
Answer» B. False | |
8. |
The guide for the organization as to how the organization would provide products and services to its customers is called the _________ |
A. | Quality Policy Statement |
B. | Product and Service Statement |
C. | Product Statement |
D. | Service Statement |
Answer» B. Product and Service Statement | |
9. |
The declaration which lists the functions of an organization and mentions about the purpose of its employees, customers, and suppliers is called the _________ |
A. | Customer Statement |
B. | Mission Statement |
C. | Supplier Statement |
D. | Employee Statement |
Answer» C. Supplier Statement | |
10. |
The aspiration of the company in a short declaration is called the ________ |
A. | Vision Statement |
B. | Mission Statement |
C. | Quality Policy Statement |
D. | Submission Statement |
Answer» B. Mission Statement | |
11. |
Which among the following is not an element of quality statements? |
A. | Vision Statement |
B. | Mission Statement |
C. | Quality Policy Statement |
D. | Submission Statement |
Answer» E. | |