MCQOPTIONS
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MCQOPTIONS
This section includes 10 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Which of the following does not mean to ‘Keep score’ from Juran’s ten steps to quality improvement? |
| A. | Track progress |
| B. | Report achievements |
| C. | Report short-falls |
| D. | Set goals for improvement |
| Answer» E. | |
| 2. |
‘Communicate results’ is a statement from Juran’s ten steps to quality improvement. Which of the following is the odd one out with respect to it? |
| A. | Lessons learned |
| B. | Provide training |
| C. | The steps that have been taken to improve quality |
| D. | The feedback that has been given to the manager of the company |
| Answer» C. The steps that have been taken to improve quality | |
| 3. |
Identify from Juran’s ten steps to quality improvement a statement which implies providing a morale boost. |
| A. | Organize to reach goals |
| B. | Adopt the new philosophy |
| C. | Give recognition |
| D. | Provide Training |
| Answer» D. Provide Training | |
| 4. |
‘Report progress’ is a statement belonging to Juran’s ten steps to quality improvement. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 5. |
‘Carry out projects to solve problems’ is a statement belonging to Juran’s ten steps to quality improvement. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 6. |
Which among the following does not belong to Juran’s ten steps to quality improvement? |
| A. | Build awareness of the need and opportunity for improvement |
| B. | Set goals for improvement |
| C. | Organize to reach goals |
| D. | Adopt the new philosophy |
| Answer» E. | |
| 7. |
Which among the following does not belong to Juran’s Quality Trilogy? |
| A. | Quality Planning |
| B. | Quality Control |
| C. | Quality Improvement |
| D. | Quality Assurance |
| Answer» E. | |
| 8. |
Which among the following does not belong to the classification of Cost of Quality done by Juran? |
| A. | Failure Costs |
| B. | Appraisal Costs |
| C. | Prevention Costs |
| D. | Variable Costs |
| Answer» E. | |
| 9. |
Which among the following is not part of Juran’s ‘Three Role Model’? |
| A. | Supplier |
| B. | Process |
| C. | Customer |
| D. | Deming |
| Answer» E. | |
| 10. |
Which among the following is not a contribution made by Juran? |
| A. | Juran’s Quality Control Handbook |
| B. | Quality Planning and Analysis |
| C. | Juran on Leadership for Quality |
| D. | Quality is Free |
| Answer» E. | |