 
			 
			MCQOPTIONS
 Saved Bookmarks
				This section includes 13 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. | According to Deming s 14 points, the vigorous program of education and self improvement must be ________ | 
| A. | Instituted | 
| B. | Removed | 
| C. | Discouraged | 
| D. | Demoted | 
| Answer» B. Removed | |
| 2. | According to Deming s 14 points, the barrier to the pride of workmanship should be ______ | 
| A. | Removed | 
| B. | Promoted | 
| C. | Established | 
| D. | Encouraged | 
| Answer» B. Promoted | |
| 3. | Which of the following is not a key element of the System of Profound Knowledge ? | 
| A. | Hatred for a system | 
| B. | Knowledge of statistical theory | 
| C. | Theory of knowledge | 
| D. | Knowledge of Psychology | 
| Answer» B. Knowledge of statistical theory | |
| 4. | What do you mean by System of Profound Knowledge described by Deming? | 
| A. | Management by positive co-operation | 
| B. | Management by negative co-operation | 
| C. | Management by unstable co-operation | 
| D. | Management by pessimistic co-operation | 
| Answer» B. Management by negative co-operation | |
| 5. | Which of the following does not belong to Seven Deadly Diseases of Management ? | 
| A. | Lack of constancy of purpose | 
| B. | Emphasis on short term profits | 
| C. | Reliance on performance appraisals and profits | 
| D. | Immobility of top management | 
| Answer» E. | |
| 6. | What is the other name of Deming s cycle? | 
| A. | PDCA | 
| B. | ADCA | 
| C. | MDCA | 
| D. | SDCA | 
| Answer» B. ADCA | |
| 7. | Creation of barriers between departments is one of Deming s 14 points on route to quality. | 
| A. | False | 
| B. | True | 
| Answer» B. True | |
| 8. | Drive out fear is one of Deming s 14 points on route to quality. | 
| A. | False | 
| B. | True | 
| Answer» C. | |
| 9. | Which of the following does not belong to Deming s 14 points on route to quality? | 
| A. | Create constancy of purpose towards improvement of product and services | 
| B. | Adopt the new philosophy | 
| C. | Cease dependence on inspection to achieve quality | 
| D. | Start the practice of awarding business on the basis of price tag | 
| Answer» E. | |
| 10. | According to Deming s 14 points, which of the following is the meaning of Cease dependence on inspection to achieve quality ? | 
| A. | Eliminate the need for inspection on a mass basis | 
| B. | Inspection is not good for the product | 
| C. | Inspection is independent | 
| D. | Inspection cannot bring quality in products | 
| Answer» B. Inspection is not good for the product | |
| 11. | According to Deming s 14 points, which of the following is the meaning of Adopt the new philosophy ? | 
| A. | To adopt the new philosophy that was displayed in the newspaper | 
| B. | To hire new philosophy for the company | 
| C. | To be aware of new challenges, responsibilities and to adopt them | 
| D. | To sell old philosophy and start a new philosophy | 
| Answer» D. To sell old philosophy and start a new philosophy | |
| 12. | Which of the following is not a contribution made by Deming? | 
| A. | Deming s 14 points | 
| B. | System of Profound Knowledge | 
| C. | Deming Cycle | 
| D. | Taguchi Loss Function | 
| Answer» E. | |
| 13. | Who among the following is not an American Quality Guru? | 
| A. | Crosby | 
| B. | Ishikawa | 
| C. | Juran | 
| D. | Deming | 
| Answer» C. Juran | |